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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Do you have a source on that one Anthony? We’re looking to upgrade from 9.X and were going to purchase the HA license as part of that upgrade, but if it comes free with premium
on the new versions, that’s a right solid.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Anthony Holloway [mailto:avholloway+cisco-voip@gmail.com]
<br>
<b>Sent:</b> Tuesday, January 31, 2017 1:33 PM<br>
<b>To:</b> Ben Amick <bamick@HumanArc.com>; Lelio Fulgenzi <lelio@uoguelph.ca>; Antonis Kouloglou <akoul@dataways.gr>; cisco-voip@puck-nether.net <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] UCCX Standard License<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">This is probably a good thread to also mention that UCCX Premium will come bundled with an HA license and CUIC Premium (still need to install on separate server though).<o:p></o:p></p>
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<p class="MsoNormal">On Tue, Jan 31, 2017 at 9:48 AM Ben Amick <<a href="mailto:bamick@humanarc.com">bamick@humanarc.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-family:"Garamond",serif;color:#1F497D">Oh yeah, I forgot about the piece that they’re doing away with QM as well, in favor of upgrading
all to AQM (basically the same plus screen recording). There’s still the basic call recording option if you want to drop a tier there though.</span></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-family:"Garamond",serif;color:#1F497D"> </span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span class="gmailmsg"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick</span></b></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span class="gmailmsg"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-family:"Garamond",serif;color:#1F497D"> </span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b></span><span class="gmailmsg"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Lelio Fulgenzi</span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<span class="gmailmsg"><b>Sent:</b> Tuesday, January 31, 2017 10:43 AM</span><br>
<span class="gmailmsg"><b>To:</b> Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" target="_blank">akoul@dataways.gr</a>>;
<a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>></span><br>
<span class="gmailmsg"><b>Subject:</b> Re: [cisco-voip] UCCX Standard License</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="gmailmsg1"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="gmailmsg1"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">According to the Product Migration options below (emphasis mine), I believe your assumption is correct. </span></span><o:p></o:p></p>
<p class="gmailmsg1"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="m-8046779276621445217psubhead1cmt" style="margin-bottom:2.25pt;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<span class="gmailmsg"><b><span style="font-family:"Arial",sans-serif;color:#444444">Product Migration Options</span></b></span><o:p></o:p></p>
<p class="m-8046779276621445217pbody" style="margin-bottom:6.0pt;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">There is no replacement available for the Cisco Unified Contact Center Express Standard licenses and Cisco Unified Workforce Optimization Quality Management Licenses
for Cisco Unified Contact Center Express 10, 10.5, 10.6 and 11.0 at this time.</span></span><o:p></o:p></p>
<p class="m-8046779276621445217pbody" style="vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<span class="gmailmsg"><i><u><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">Customers on Standard licenses are encouraged to migrate to Enhanced or Premium licenses</span></u></i></span><span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">.
Customers who upgrade Quality Management licenses to version 11.5 will be migrated to Advanced Quality Management. Information about this product can be found at: <a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" target="_blank" id="m_-8046779276621445217LPlnk666230"><span style="color:#007FC5;border:none windowtext 1.0pt;padding:0in;text-decoration:none">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-margin-bottom-alt:auto;background:white">
<a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="200" id="m_-8046779276621445217LPThumbnailImageID_14858773930310.8944077059405702" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"></span></a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#0078D7"><a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" target="_blank"><span style="text-decoration:none">Cisco
Unified Contact Center Express - Cisco</span></a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-margin-bottom-alt:auto;line-height:10.5pt">
<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666"><a href="http://www.cisco.com" target="_blank">www.cisco.com</a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-margin-bottom-alt:auto;line-height:15.0pt">
<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Cisco Unified Contact Center Express is a single-server, integrated 'contact center in a box' for both formal and informal contact centers.</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="gmailmsg1"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">---</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">Lelio Fulgenzi, B.A.</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">Senior Analyst, Network Infrastructure</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">Computing and Communications Services (CCS)</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">University of Guelph</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"><a href="tel:(519)%20824-4120" target="_blank">519-824-4120 Ext 56354</a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://cp.mcafee.com/d/k-Kr3zqb3PXPMVZUsrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrjsugKqenD-LP2r29EVud7fnKnjpod7f3AjhPsQsIeth5dqWqJTT-l3PWApmU6CQjqb9K_8zDTQTTAkT3tPo09KF5LPRyvmTbmErQOjGuvkNFo54hfBPrb1EVd78US2_id41FrJaBGBPdpb6BQQg1ci4w6d40Nfo8r50Qg1mlLxjPrbNKDU0NaX_cKvL" target="_blank">www.uoguelph.ca/ccs</a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">Room 037, Animal Science and Nutrition Building</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">Guelph, Ontario, N1G 2W1</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">
<hr size="2" width="98%" align="center">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b></span><span class="gmailmsg"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" target="_blank">akoul@dataways.gr</a>></span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<span class="gmailmsg"><b>Sent:</b> Tuesday, January 31, 2017 10:35 AM</span><br>
<span class="gmailmsg"><b>To:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">
cisco-voip@puck-nether.net</a></span><br>
<span class="gmailmsg"><b>Subject:</b> [cisco-voip] UCCX Standard License</span></span><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black">
</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-family:"Calibri",sans-serif;color:black"> </span></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Hi all,</span></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<span class="gmailmsg">i am really confused so i would your opinion on that:</span><br>
<span class="gmailmsg">I have recently seen this EOL-EOS notice regarding UCCX Standard Seats:
</span><br>
<span class="gmailmsg"><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" target="_blank" id="m_-8046779276621445217LPlnk262566">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
</span></span><o:p></o:p></p>
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<a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="200" id="m_-8046779276621445217LPThumbnailImageID_14858773325770.9185660678567698" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"></span></a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-margin-bottom-alt:auto"><span class="gmailmsg"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#0078D7"><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" target="_blank"><span style="text-decoration:none">End-of-Sale
and End-of-Life Announcement for the Cisco ...</span></a></span></span><o:p></o:p></p>
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<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666"><a href="http://www.cisco.com" target="_blank">www.cisco.com</a></span></span><o:p></o:p></p>
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<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Milestone. Definition. Date. End-of-Life Announcement Date. The date the document that announces the end-of-sale and end-of-life of a product is distributed
to the ...</span></span><o:p></o:p></p>
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<br>
<span class="gmailmsg">So, addon licenses are still available but NEW licenses are EOS even for
</span><br>
<span class="gmailmsg">11.0?</span><br>
<span class="gmailmsg">Does this mean that Standard version is going to be dissmissed and all
</span><br>
<span class="gmailmsg">customers should move to Enhanced or Premium?</span><br>
<br>
<span class="gmailmsg">BR</span><br>
<span class="gmailmsg">Antonis</span><br>
<br>
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<span class="gmailmsg"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">A list for people interested in using Cisco VoIP equipment in a variety of environments, including service provider, enterprise and over the public internet.</span></span><o:p></o:p></p>
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