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<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D">Oh yeah, I forgot about the piece that they’re doing away with QM as well, in favor of upgrading all to AQM (basically the same plus screen recording). There’s still the basic call
recording option if you want to drop a tier there though.<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, January 31, 2017 10:43 AM<br>
<b>To:</b> Antonis Kouloglou <akoul@dataways.gr>; cisco-voip@puck-nether.net <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] UCCX Standard License<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">According to the Product Migration options below (emphasis mine), I believe your assumption is correct. <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif;color:#444444">Product Migration Options<o:p></o:p></span></b></p>
<p class="pbody" style="mso-margin-top-alt:.75pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline;font-variant-numeric: inherit;font-stretch: inherit;overflow:visible">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">There is no replacement available for the Cisco Unified Contact Center Express Standard licenses and Cisco Unified Workforce Optimization Quality Management Licenses for Cisco Unified
Contact Center Express 10, 10.5, 10.6 and 11.0 at this time.<o:p></o:p></span></p>
<p class="pbody" style="vertical-align:baseline;font-variant-numeric: inherit;font-stretch: inherit;overflow:visible">
<i><u><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">Customers on Standard licenses are encouraged to migrate to Enhanced or Premium licenses</span></u></i><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252">.
Customers who upgrade Quality Management licenses to version 11.5 will be migrated to Advanced Quality Management. Information about this product can be found at: <a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" id="LPlnk666230"><span style="color:#007FC5;border:none windowtext 1.0pt;padding:0in;text-decoration:none">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;background:white"><a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="200" id="LPThumbnailImageID_14858773930310.8944077059405702" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"></span></a><o:p></o:p></p>
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Unified Contact Center Express - Cisco</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;line-height:10.5pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666"><a href="http://www.cisco.com">www.cisco.com</a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Cisco Unified Contact Center Express is a single-server, integrated 'contact center in a box' for both formal and
informal contact centers.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">---<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Lelio Fulgenzi, B.A.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Senior Analyst, Network Infrastructure<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">University of Guelph<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">519-824-4120 Ext 56354<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Room 037, Animal Science and Nutrition Building<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Guelph, Ontario, N1G 2W1<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
on behalf of Antonis Kouloglou <<a href="mailto:akoul@dataways.gr">akoul@dataways.gr</a>><br>
<b>Sent:</b> Tuesday, January 31, 2017 10:35 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCX Standard License</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Hi all,<br>
i am really confused so i would your opinion on that:<br>
I have recently seen this EOL-EOS notice regarding UCCX Standard Seats: <br>
<a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" id="LPlnk262566">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;background:white"><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="200" id="LPThumbnailImageID_14858773325770.9185660678567698" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"></span></a><o:p></o:p></p>
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and End-of-Life Announcement for the Cisco ...</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Milestone. Definition. Date. End-of-Life Announcement Date. The date the document that announces the end-of-sale
and end-of-life of a product is distributed to the ...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<br>
So, addon licenses are still available but NEW licenses are EOS even for <br>
11.0?<br>
Does this mean that Standard version is going to be dissmissed and all <br>
customers should move to Enhanced or Premium?<br>
<br>
BR<br>
Antonis<br>
<br>
_______________________________________________<br>
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