<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:LucidaGrande;
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">VMware support is a total joke.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, January 31, 2017 2:35 PM<br>
<b>To:</b> Ryan Ratliff (rratliff) <rratliff@cisco.com><br>
<b>Cc:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] vmware support on BE7K - painful - tips on reducing ?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div id="divtagdefaultwrapper">
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">aha! that will likely do the trick. i did not use that technology. i guess the serial number is not enough to identify it as a BE7K product. <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">I will open the next one using that technology selection.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">thanks for the tip!<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div id="Signature">
<div id="divtagdefaultwrapper">
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">---<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Lelio Fulgenzi, B.A.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Senior Analyst, Network Infrastructure<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Computing and Communications Services (CCS)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">University of Guelph<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">519-824-4120 Ext 56354<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Room 037, Animal Science and Nutrition Building<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Guelph, Ontario, N1G 2W1<o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri",sans-serif;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Ryan Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>><br>
<b>Sent:</b> Tuesday, January 31, 2017 2:10 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] vmware support on BE7K - painful - tips on reducing ?</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">The trick is when choosing the Technology for the case you must pick "UC Hypervisor and VMware Foundation on Cisco Business Edition Servers (Non ISV1)” under "Voice - Communications
Manager”. If you pick any of the Data Center ones they are looking for your ISV1 contract number.
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">If that’s what you picked and you are still getting pushback send me the SR number please.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">-Ryan
<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">On Jan 31, 2017, at 1:28 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div id="divtagdefaultwrapper">
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><br>
I had a few outstanding, but rather simple issues, with our BE7K deployment, so I thought I'd try my luck with TAC. These were specifically vmWare issues, so I was pessimistically optimistic (or optimistically pessimistic) about the whole thing.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Turns out, my expectations of entitlement issues were spot on.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Anyone have any tricks to speed things along?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I provide the serial number which should have the original vmware hypervisor support attached. But they just don't seem to acknowledge that. They're looking for data centre SKUs.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I wish there was html support in the case open tool, I'd write it in big fonts.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div id="Signature">
<div id="divtagdefaultwrapper">
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">---<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Lelio Fulgenzi, B.A.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Senior Analyst, Network Infrastructure<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Computing and Communications Services (CCS)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">University of Guelph<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">519-824-4120 Ext 56354<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Room 037, Animal Science and Nutrition Building<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Guelph, Ontario, N1G 2W1<o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"LucidaGrande",serif;color:black">_______________________________________________<br>
cisco-voip mailing list<br>
</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:cisco-voip@puck.nether.net"><span style="font-size:9.0pt;font-family:"LucidaGrande",serif">cisco-voip@puck.nether.net</span></a></span><span style="font-size:9.0pt;font-family:"LucidaGrande",serif;color:black"><br>
</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip"><span style="font-size:9.0pt;font-family:"LucidaGrande",serif">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</body>
</html>