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What syslog level are you trying to set? The main esxi syslog is a collector, debug levels are set at the individual service in vSphere.<br class="">
<div class=""><a href="https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2003322" class="">https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2003322</a></div>
<div class=""><a href="https://pubs.vmware.com/vsphere-50/index.jsp?topic=/com.vmware.wssdk.pg.doc_50/PG_ChA_Diagnostics.19.4.html" class="">https://pubs.vmware.com/vsphere-50/index.jsp?topic=%2Fcom.vmware.wssdk.pg.doc_50%2FPG_ChA_Diagnostics.19.4.html</a></div>
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<div class="">-Ryan </div>
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<div class="">On Feb 1, 2017, at 11:52 AM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" class="">lelio@uoguelph.ca</a>> wrote:</div>
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Once the entitlement was confirmed, it's not been so bad.</div>
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Then again, I'm still trying to get them to help me set syslog level to error and they have no idea how to do that.<span class="Apple-converted-space"> </span><span id="cid:98aaa1ff-4606-4ed1-b950-f3f5839d2ee7"><OutlookEmoji-☹.png></span></div>
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<div class="">Lelio Fulgenzi, B.A.</div>
<div class="">Senior Analyst, Network Infrastructure</div>
<div class="">Computing and Communications Services (CCS)</div>
<div class="">University of Guelph</div>
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<div class="">519-824-4120 Ext 56354</div>
<div class=""><a href="mailto:lelio@uoguelph.ca" class="">lelio@uoguelph.ca</a></div>
<div class=""><a href="http://www.uoguelph.ca/ccs" class="">www.uoguelph.ca/ccs</a></div>
<div class="">Room 037, Animal Science and Nutrition Building</div>
<div class="">Guelph, Ontario, N1G 2W1</div>
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<div id="divRplyFwdMsg" dir="ltr" class=""><font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" class="">Dennis.Heim@wwt.com</a>><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, February 1, 2017 9:02 AM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Lelio Fulgenzi; Ryan Ratliff (rratliff)<br class="">
<b class="">Cc:</b><span class="Apple-converted-space"> </span>cisco-voip voyp list<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>RE: [cisco-voip] vmware support on BE7K - painful - tips on reducing ?</font>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">VMware support is a total joke.</span></div>
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<b class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span>cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" class="">mailto:cisco-voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b class="">On
Behalf Of<span class="Apple-converted-space"> </span></b>Lelio Fulgenzi<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, January 31, 2017 2:35 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Ryan Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com" class="">rratliff@cisco.com</a>><br class="">
<b class="">Cc:</b><span class="Apple-converted-space"> </span>cisco-voip voyp list <<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a>><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] vmware support on BE7K - painful - tips on reducing ?</span></div>
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<div style="margin-top: 0px; margin-bottom: 0px;" class=""><span style="font-family: Calibri, sans-serif;" class="">aha! that will likely do the trick. i did not use that technology. i guess the serial number is not enough to identify it as a BE7K product. </span></div>
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<div style="margin-top: 0px; margin-bottom: 0px;" class=""><span style="font-family: Calibri, sans-serif;" class="">I will open the next one using that technology selection.</span></div>
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<div style="margin-top: 0px; margin-bottom: 0px;" class=""><span style="font-family: Calibri, sans-serif;" class="">thanks for the tip!</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Lelio Fulgenzi, B.A.</span></div>
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<span style="font-family: Calibri, sans-serif;" class=""><a href="mailto:lelio@uoguelph.ca" style="color: blue; text-decoration: underline;" class="">lelio@uoguelph.ca</a></span></div>
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<span style="font-family: Calibri, sans-serif;" class=""><a href="http://www.uoguelph.ca/ccs" style="color: blue; text-decoration: underline;" class="">www.uoguelph.ca/ccs</a></span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Room 037, Animal Science and Nutrition Building</span></div>
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<b class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span>Ryan Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com" style="color: blue; text-decoration: underline;" class="">rratliff@cisco.com</a>><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, January 31, 2017 2:10 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Lelio Fulgenzi<br class="">
<b class="">Cc:</b><span class="Apple-converted-space"> </span>cisco-voip voyp list<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] vmware support on BE7K - painful - tips on reducing ?</span><span style="font-family: Calibri, sans-serif;" class=""></span></div>
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<span style="font-family: Calibri, sans-serif;" class="">The trick is when choosing the Technology for the case you must pick "UC Hypervisor and VMware Foundation on Cisco Business Edition Servers (Non ISV1)” under "Voice - Communications Manager”. If you pick
any of the Data Center ones they are looking for your ISV1 contract number. </span></div>
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<span style="font-family: Calibri, sans-serif;" class="">If that’s what you picked and you are still getting pushback send me the SR number please.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">-Ryan<span class="Apple-converted-space"> </span></span></div>
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<span style="font-family: Calibri, sans-serif;" class="">On Jan 31, 2017, at 1:28 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" style="color: blue; text-decoration: underline;" class="">lelio@uoguelph.ca</a>> wrote:</span></div>
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I had a few outstanding, but rather simple issues, with our BE7K deployment, so I thought I'd try my luck with TAC. These were specifically vmWare issues, so I was pessimistically optimistic (or optimistically pessimistic) about the whole thing.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Turns out, my expectations of entitlement issues were spot on.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Anyone have any tricks to speed things along?</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">I provide the serial number which should have the original vmware hypervisor support attached. But they just don't seem to acknowledge that. They're looking for data centre SKUs.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">I wish there was html support in the case open tool, I'd write it in big fonts.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Lelio Fulgenzi, B.A.</span></div>
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<span style="font-family: Calibri, sans-serif;" class="">University of Guelph</span></div>
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<span style="font-family: Calibri, sans-serif;" class=""><a href="mailto:lelio@uoguelph.ca" style="color: blue; text-decoration: underline;" class="">lelio@uoguelph.ca</a></span></div>
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<span style="font-family: Calibri, sans-serif;" class=""><a href="http://www.uoguelph.ca/ccs" style="color: blue; text-decoration: underline;" class="">www.uoguelph.ca/ccs</a></span></div>
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<span style="font-family: Calibri, sans-serif;" class="">Room 037, Animal Science and Nutrition Building</span></div>
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