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    <p>Hi all,</p>
    <p>i got reassurance from my account team that addon licenses for
      UCCX can be ordered, upgrades (even major) can still be performed
      and contract renewals are available.</p>
    <p>BR</p>
    <p>Antonis<br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 1/2/2017 12:19 πμ, Lelio Fulgenzi
      wrote:<br>
    </div>
    <blockquote
      cite="mid:57E9EAE3-9149-4BA4-846C-73C685D1E58D@uoguelph.ca"
      type="cite">
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      <div id="AppleMailSignature">You have to love documentation
        contradictions. </div>
      <div id="AppleMailSignature"><br>
      </div>
      <div id="AppleMailSignature">Best to reach out to your account
        team. <br>
        <br>
        Sent from my iPhone</div>
      <div><br>
        On Jan 31, 2017, at 4:50 PM, Αντώνης Κούλογλου <<a
          moz-do-not-send="true" href="mailto:akoul@dataways.gr">akoul@dataways.gr</a>>
        wrote:<br>
        <br>
      </div>
      <blockquote type="cite">
        <div>
          <p>Yes i saw that,</p>
          <p>but then in the Admin Guide of 11.5 there is that part:</p>
          <p><br>
          </p>
          <p><a moz-do-not-send="true" class="moz-txt-link-freetext"
href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/configuration/guide/UCCX_BK_UF7B627D_00_unified-ccx-administration-guide/UCCX_BK_UF7B627D_00_unified-ccx-administration-guide_chapter_01.html?bookSearch=true">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/configuration/guide/UCCX_BK_UF7B627D_00_unified-ccx-administration-guide/UCCX_BK_UF7B627D_00_unified-ccx-administration-guide_chapter_01.html?bookSearch=true</a></p>
          <p><br>
          </p>
          <p><jficfnnedbhhaage.png></p>
          I will get the account team first thing tomorrow morning. I
          will first get some sleep and hope it is a bad dream...<br>
          <br>
          A.<br>
          <br>
          <div class="moz-cite-prefix">On 31/1/2017 11:42 μμ, Lelio
            Fulgenzi wrote:<br>
          </div>
          <blockquote
cite="mid:YQBPR01MB02430C6EA25797CD4B7101E8AC4A0@YQBPR01MB0243.CANPRD01.PROD.OUTLOOK.COM"
            type="cite">
            <div id="divtagdefaultwrapper"
style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif;"
              dir="ltr">
              <p>The 11.5 UCCx data sheet does not mention Standard. My
                assumption would be that the EOL applies to 11.5 as
                well. Best to contact your account team for further
                clarification though.</p>
              <p><br>
              </p>
              <p><a moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/datasheet-c78-737727.html"
                  class="OWAAutoLink" id="LPlnk129309"
                  previewremoved="true">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/datasheet-c78-737727.html</a><br>
                <br>
              </p>
              <p><b><i><span style="color: rgb(82, 82, 82); font-family:
                      Arial, Helvetica, sans-serif; font-size: 14px;">You
                      can choose from two Cisco Unified CCX packages:
                      Enhanced and Premium, to better match solution
                      functions with your customer contact interaction
                      management requirements.</span><br>
                  </i></b></p>
              <p><br>
              </p>
              <div id="Signature">
                <div id="divtagdefaultwrapper" style="font-size:12pt;
                  color:#000000; background-color:#FFFFFF;
                  font-family:Calibri,Arial,Helvetica,sans-serif">
                  <div>---</div>
                  <div>Lelio Fulgenzi, B.A.</div>
                  <div>Senior Analyst, Network Infrastructure</div>
                  <div>Computing and Communications Services (CCS)</div>
                  <div>University of Guelph</div>
                  <div><br>
                  </div>
                  <div>519-824-4120 Ext 56354</div>
                  <div><a moz-do-not-send="true"
                      class="moz-txt-link-abbreviated"
                      href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></div>
                  <div><a moz-do-not-send="true"
                      class="moz-txt-link-abbreviated"
                      href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a></div>
                  <div>Room 037, Animal Science and Nutrition Building</div>
                  <div>Guelph, Ontario, N1G 2W1</div>
                </div>
              </div>
              <br>
              <br>
              <div style="color: rgb(0, 0, 0);">
                <hr tabindex="-1" style="display:inline-block;
                  width:98%">
                <div id="divRplyFwdMsg" dir="ltr"><font
                    style="font-size:11pt" face="Calibri, sans-serif"
                    color="#000000"><b>From:</b> Αντώνης Κούλογλου
                    <a moz-do-not-send="true"
                      class="moz-txt-link-rfc2396E"
                      href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a><br>
                    <b>Sent:</b> Tuesday, January 31, 2017 4:31 PM<br>
                    <b>To:</b> Lelio Fulgenzi; <a
                      moz-do-not-send="true"
                      class="moz-txt-link-abbreviated"
                      href="mailto:cisco-voip@puck-nether.net">
                      cisco-voip@puck-nether.net</a><br>
                    <b>Subject:</b> Re: [cisco-voip] UCCX Standard
                    License</font>
                  <div> </div>
                </div>
                <div>
                  <p>Hi Lelio,</p>
                  <p>thanks for your reply. But is it sure that Standard
                    is discontinued even for 11.5? Do you have a
                    document for that?<br>
                  </p>
                  <p>I can't find an EOS-EOL notice. Besides, i can
                    still put the addon license in the CCW even for
                    10.6.</p>
                  <p><br>
                  </p>
                  <p>BR</p>
                  <p>Antonis<br>
                  </p>
                  <p><br>
                  </p>
                  <br>
                  <div class="moz-cite-prefix">On 31/1/2017 11:07 μμ,
                    Lelio Fulgenzi wrote:<br>
                  </div>
                  <blockquote type="cite">
                    <div id="divtagdefaultwrapper" dir="ltr"
                      style="font-size:12pt; color:#000000;
                      font-family:Calibri,Arial,Helvetica,sans-serif">
                      <p><br>
                      </p>
                      <p>We feel your pain Antonis. </p>
                      <p><br>
                      </p>
                      <p>There are a few examples of products and/or
                        programs being discontinued which have caused
                        people similar (budgetary) issues.</p>
                      <p><br>
                      </p>
                      <p>The most recent I can think of is CUWL PRO
                        being replaced by CUWL Meetings.</p>
                      <p><br>
                      </p>
                      <p>In situations like this, I think it's important
                        to reach out to your account team to (try and)
                        help make the migration a bit less painless.</p>
                      <p><br>
                      </p>
                      <p>Lelio</p>
                      <p><br>
                      </p>
                      <div id="Signature">
                        <div id="divtagdefaultwrapper"
                          style="font-size:12pt; color:#000000;
                          background-color:#FFFFFF;
                          font-family:Calibri,Arial,Helvetica,sans-serif">
                          <div>---</div>
                          <div>Lelio Fulgenzi, B.A.</div>
                          <div>Senior Analyst, Network Infrastructure</div>
                          <div>Computing and Communications Services
                            (CCS)</div>
                          <div>University of Guelph</div>
                          <div><br>
                          </div>
                          <div>519-824-4120 Ext 56354</div>
                          <div><a moz-do-not-send="true"
                              class="moz-txt-link-abbreviated"
                              href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></div>
                          <div><a moz-do-not-send="true"
                              class="moz-txt-link-abbreviated"
                              href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a></div>
                          <div>Room 037, Animal Science and Nutrition
                            Building</div>
                          <div>Guelph, Ontario, N1G 2W1</div>
                        </div>
                      </div>
                      <br>
                      <br>
                      <div style="color:rgb(0,0,0)">
                        <hr tabindex="-1" style="display:inline-block;
                          width:98%">
                        <div id="divRplyFwdMsg" dir="ltr"><font
                            style="font-size:11pt" face="Calibri,
                            sans-serif" color="#000000"><b>From:</b>
                            Αντώνης Κούλογλου
                            <a moz-do-not-send="true"
                              class="moz-txt-link-rfc2396E"
                              href="mailto:akoul@dataways.gr">
                              <akoul@dataways.gr></a><br>
                            <b>Sent:</b> Tuesday, January 31, 2017 4:04
                            PM<br>
                            <b>To:</b> Anthony Holloway; Ben Amick;
                            Lelio Fulgenzi; <a moz-do-not-send="true"
                              class="moz-txt-link-abbreviated"
                              href="mailto:cisco-voip@puck-nether.net">
                              cisco-voip@puck-nether.net</a><br>
                            <b>Subject:</b> Re: [cisco-voip] UCCX
                            Standard License</font>
                          <div> </div>
                        </div>
                        <div>Hi all,<br>
                          thanks for the reply. Well i am kind of
                          shocked! I have my customers getting their
                          software license support in order to be able
                          to upgrade their product as long of course it
                          exists.<br>
                          We and they get a budget for that and do the
                          math for next year (support renewal etc).<br>
                          And is it sure that Standard License will be
                          discontinued? Even for 11.5?<br>
                          So if now we upgrade to 11.5 standard we will
                          face the problem again in a year or so?<br>
                          <br>
                          BR<br>
                          Antonis<br>
                          <br>
                          <div class="moz-cite-prefix">On 31/1/2017 8:32
                            μμ, Anthony Holloway wrote:<br>
                          </div>
                          <blockquote type="cite">
                            <div dir="ltr">This is probably a good
                              thread to also mention that UCCX Premium
                              will come bundled with an HA license and
                              CUIC Premium (still need to install on
                              separate server though).<br>
                              <br>
                              <div class="gmail_quote">
                                <div dir="ltr">On Tue, Jan 31, 2017 at
                                  9:48 AM Ben Amick <<a
                                    moz-do-not-send="true"
                                    href="mailto:bamick@humanarc.com">bamick@humanarc.com</a>>
                                  wrote:<br>
                                </div>
                                <blockquote class="gmail_quote"
                                  style="margin:0 0 0 .8ex;
                                  border-left:1px #ccc solid;
                                  padding-left:1ex">
                                  <div class="gmail_msg" lang="EN-US">
                                    <div
                                      class="m_-8046779276621445217WordSection1
                                      gmail_msg">
                                      <p class="MsoNormal gmail_msg"><span
                                          class="gmail_msg"
                                          style="font-family:"Garamond",serif;
                                          color:#1f497d">Oh yeah, I
                                          forgot about the piece that
                                          they’re doing away with QM as
                                          well, in favor of upgrading
                                          all to AQM (basically the same
                                          plus screen recording).
                                          There’s still the basic call
                                          recording option if you want
                                          to drop a tier there though.</span></p>
                                      <p class="MsoNormal gmail_msg"><span
                                          class="gmail_msg"
                                          style="font-family:"Garamond",serif;
                                          color:#1f497d"> </span></p>
                                      <div class="gmail_msg">
                                        <p class="MsoNormal gmail_msg"
                                          style="text-autospace:none"><b
                                            class="gmail_msg"><span
                                              class="gmail_msg"
                                              style="font-size:10.0pt;
                                              font-family:"Garamond",serif;
                                              color:#3b3838">Ben Amick</span></b></p>
                                        <p class="MsoNormal gmail_msg"
                                          style="text-autospace:none"><span
                                            class="gmail_msg"
                                            style="font-size:9.0pt;
                                            font-family:"Garamond",serif;
                                            color:#3b3838">Telecom
                                            Analyst</span><span
                                            class="gmail_msg"
                                            style="font-size:9.0pt;
                                            font-family:"Garamond",serif;
                                            color:#666666"></span></p>
                                      </div>
                                      <p class="MsoNormal gmail_msg"><span
                                          class="gmail_msg"
                                          style="font-family:"Garamond",serif;
                                          color:#1f497d"> </span></p>
                                      <div class="gmail_msg">
                                        <div class="gmail_msg"
                                          style="border:none;
                                          border-top:solid #e1e1e1
                                          1.0pt; padding:3.0pt 0in 0in
                                          0in">
                                          <p class="MsoNormal gmail_msg"><b
                                              class="gmail_msg"><span
                                                class="gmail_msg"
                                                style="font-size:11.0pt;
font-family:"Calibri",sans-serif">From:</span></b><span
                                              class="gmail_msg"
                                              style="font-size:11.0pt;
                                              font-family:"Calibri",sans-serif">
                                              cisco-voip [mailto:<a
                                                moz-do-not-send="true"
                                                href="mailto:cisco-voip-bounces@puck.nether.net"
                                                class="gmail_msg"
                                                target="_blank">cisco-voip-bounces@puck.nether.net</a>]
                                              <b class="gmail_msg">On
                                                Behalf Of </b>Lelio
                                              Fulgenzi<br
                                                class="gmail_msg">
                                              <b class="gmail_msg">Sent:</b>
                                              Tuesday, January 31, 2017
                                              10:43 AM<br
                                                class="gmail_msg">
                                              <b class="gmail_msg">To:</b>
                                              Antonis Kouloglou <<a
                                                moz-do-not-send="true"
                                                href="mailto:akoul@dataways.gr"
                                                class="gmail_msg"
                                                target="_blank">akoul@dataways.gr</a>>;
                                              <a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net" class="gmail_msg"
                                                target="_blank">
cisco-voip@puck-nether.net</a> <<a moz-do-not-send="true"
                                                href="mailto:cisco-voip@puck.nether.net"
                                                class="gmail_msg"
                                                target="_blank">cisco-voip@puck.nether.net</a>><br
                                                class="gmail_msg">
                                              <b class="gmail_msg">Subject:</b>
                                              Re: [cisco-voip] UCCX
                                              Standard License</span></p>
                                        </div>
                                      </div>
                                    </div>
                                  </div>
                                  <div class="gmail_msg" lang="EN-US">
                                    <div
                                      class="m_-8046779276621445217WordSection1
                                      gmail_msg">
                                      <p class="MsoNormal gmail_msg"> </p>
                                      <div
                                        id="m_-8046779276621445217divtagdefaultwrapper"
                                        class="gmail_msg">
                                        <p class="gmail_msg"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black"> </span></p>
                                        <p class="gmail_msg"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black">According to
                                            the Product Migration
                                            options below (emphasis
                                            mine), I believe your
                                            assumption is correct. </span></p>
                                        <p class="gmail_msg"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black"> </span></p>
                                        <p
                                          class="m_-8046779276621445217psubhead1cmt
                                          gmail_msg"
                                          style="margin-right:0in;
                                          margin-bottom:2.25pt;
                                          margin-left:0in;
                                          vertical-align:baseline;
                                          overflow:visible">
                                          <b class="gmail_msg"><span
                                              class="gmail_msg"
                                              style="font-family:"Arial",sans-serif;
                                              color:#444444">Product
                                              Migration Options</span></b></p>
                                        <p
                                          class="m_-8046779276621445217pbody
                                          gmail_msg"
                                          style="margin-right:0in;
                                          margin-bottom:6.0pt;
                                          margin-left:0in;
                                          vertical-align:baseline;
                                          overflow:visible">
                                          <span class="gmail_msg"
                                            style="font-size:10.5pt;
                                            font-family:"Arial",sans-serif;
                                            color:#525252">There is no
                                            replacement available for
                                            the Cisco Unified Contact
                                            Center Express Standard
                                            licenses and Cisco Unified
                                            Workforce Optimization
                                            Quality Management Licenses
                                            for Cisco Unified Contact
                                            Center Express 10, 10.5,
                                            10.6 and 11.0 at this time.</span></p>
                                        <p
                                          class="m_-8046779276621445217pbody
                                          gmail_msg"
                                          style="vertical-align:baseline;
                                          overflow:visible">
                                          <i class="gmail_msg"><u
                                              class="gmail_msg"><span
                                                class="gmail_msg"
                                                style="font-size:10.5pt;
font-family:"Arial",sans-serif; color:#525252">Customers on
                                                Standard licenses are
                                                encouraged to migrate to
                                                Enhanced or Premium
                                                licenses</span></u></i><span
                                            class="gmail_msg"
                                            style="font-size:10.5pt;
                                            font-family:"Arial",sans-serif;
                                            color:#525252">. Customers
                                            who upgrade Quality
                                            Management licenses to
                                            version 11.5 will be
                                            migrated to Advanced Quality
                                            Management. Information
                                            about this product can be
                                            found at: <a
                                              moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
id="m_-8046779276621445217LPlnk666230" class="gmail_msg" target="_blank"><span
                                                class="gmail_msg"
                                                style="color:#007fc5;
                                                border:none windowtext
                                                1.0pt; padding:0in;
                                                text-decoration:none">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.</span></p>
                                        <div
                                          id="m_-8046779276621445217LPBorder_GT_14858773930410.6644331780013626"
                                          class="gmail_msg"
                                          style="margin-bottom:15.0pt;
                                          overflow:auto">
                                          <table
                                            class="m_-8046779276621445217MsoNormalTable
                                            gmail_msg"
                                            style="width:90.0%;
                                            background:white;
                                            border-top:dotted #c8c8c8
                                            1.0pt; border-left:none;
                                            border-bottom:dotted #c8c8c8
                                            1.0pt; border-right:none"
                                            border="1" cellpadding="0"
                                            cellspacing="0" width="90%">
                                            <tbody class="gmail_msg">
                                              <tr class="gmail_msg">
                                                <td class="gmail_msg"
                                                  style="width:187.5pt;
                                                  border:none;
                                                  padding:15.0pt 15.0pt
                                                  15.0pt .75pt"
                                                  valign="top"
                                                  width="250">
                                                  <div
id="m_-8046779276621445217LPImageContainer_14858773930310.431908889932491"
                                                    class="gmail_msg"
                                                    style="margin-top:5.0pt;
                                                    margin-bottom:5.0pt;
                                                    display:table">
                                                    <p class="MsoNormal
                                                      gmail_msg"
                                                      style="margin-top:15.0pt;
                                                      background:white">
                                                      <a
                                                        moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
class="gmail_msg" target="_blank"><span class="gmail_msg"
                                                          style="text-decoration:none"><img
moz-do-not-send="true"
id="m_-8046779276621445217LPThumbnailImageID_14858773930310.8944077059405702"
class="gmail_msg" style="user-select: none;"
                                                          src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"
                                                          height="200"
                                                          border="0"
                                                          width="200"></span></a></p>
                                                  </div>
                                                </td>
                                                <td
                                                  id="m_-8046779276621445217TextCell_14858773930410.8306973454535518"
                                                  class="gmail_msg"
                                                  style="border:none;
                                                  padding:0in 0in 0in
                                                  0in;
                                                  display:table-cell"
                                                  valign="top">
                                                  <div
                                                    id="m_-8046779276621445217LPTitle_14858773930410.6513578661484367"
                                                    class="gmail_msg">
                                                    <p class="MsoNormal
                                                      gmail_msg"
                                                      style="margin-top:15.0pt">
                                                      <span
                                                        class="gmail_msg"
                                                        style=""><a
                                                          moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
class="gmail_msg" target="_blank"><span class="gmail_msg"
                                                          style="text-decoration:none">Cisco
                                                          Unified
                                                          Contact Center
                                                          Express -
                                                          Cisco</span></a></span></p>
                                                  </div>
                                                  <div
                                                    id="m_-8046779276621445217LPMetadata_14858773930410.6482941577857391"
                                                    class="gmail_msg"
                                                    style="margin-top:7.5pt;
margin-bottom:12.0pt">
                                                    <p class="MsoNormal
                                                      gmail_msg"
                                                      style="margin-top:15.0pt;
line-height:10.5pt">
                                                      <span
                                                        class="gmail_msg"
                                                        style=""><a
                                                          moz-do-not-send="true"
href="http://www.cisco.com" class="gmail_msg" target="_blank">www.cisco.com</a></span></p>
                                                  </div>
                                                  <div
                                                    id="m_-8046779276621445217LPDescription_14858773930410.8407482125433998"
                                                    class="gmail_msg">
                                                    <p class="MsoNormal
                                                      gmail_msg"
                                                      style="margin-top:15.0pt;
line-height:15.0pt">
                                                      <span
                                                        class="gmail_msg"
                                                        style="">Cisco
                                                        Unified Contact
                                                        Center Express
                                                        is a
                                                        single-server,
                                                        integrated
                                                        'contact center
                                                        in a box' for
                                                        both formal and
                                                        informal contact
                                                        centers.</span></p>
                                                  </div>
                                                </td>
                                              </tr>
                                            </tbody>
                                          </table>
                                        </div>
                                        <p class="MsoNormal gmail_msg"
                                          style="margin-bottom:12.0pt"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black"> </span></p>
                                        <p class="gmail_msg"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black"> </span></p>
                                        <div
                                          id="m_-8046779276621445217Signature"
                                          class="gmail_msg">
                                          <div
                                            id="m_-8046779276621445217divtagdefaultwrapper"
                                            class="gmail_msg">
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">---</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">Lelio
                                                  Fulgenzi, B.A.</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">Senior
                                                  Analyst, Network
                                                  Infrastructure</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">Computing
                                                  and Communications
                                                  Services (CCS)</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">University
                                                  of Guelph</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black"> </span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black"><a
                                                    moz-do-not-send="true"
href="tel:%28519%29%20824-4120" value="+15198244120" class="gmail_msg"
                                                    target="_blank">519-824-4120
                                                    Ext 56354</a></span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black"><a
                                                    moz-do-not-send="true"
href="mailto:lelio@uoguelph.ca" class="gmail_msg" target="_blank">lelio@uoguelph.ca</a></span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black"><a
                                                    moz-do-not-send="true"
href="http://www.uoguelph.ca/ccs" class="gmail_msg" target="_blank">www.uoguelph.ca/ccs</a></span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">Room 037,
                                                  Animal Science and
                                                  Nutrition Building</span></p>
                                            </div>
                                            <div class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"
                                                style="background:white"><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">Guelph,
                                                  Ontario, N1G 2W1</span></p>
                                            </div>
                                          </div>
                                        </div>
                                        <p class="MsoNormal gmail_msg"
                                          style="margin-bottom:12.0pt"><span
                                            class="gmail_msg"
                                            style="font-family:"Calibri",sans-serif;
                                            color:black"> </span></p>
                                        <div class="gmail_msg">
                                          <div class="gmail_msg">
                                            <div class="MsoNormal
                                              gmail_msg"
                                              style="text-align:center"
                                              align="center"><span
                                                class="gmail_msg"
                                                style="font-family:"Calibri",sans-serif;
                                                color:black">
                                                <hr class="gmail_msg"
                                                  align="center"
                                                  size="2" width="98%">
                                              </span></div>
                                            <div
                                              id="m_-8046779276621445217x_divRplyFwdMsg"
                                              class="gmail_msg">
                                              <p class="MsoNormal
                                                gmail_msg"><b
                                                  class="gmail_msg"><span
                                                    class="gmail_msg"
                                                    style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:black">From:</span></b><span
                                                  class="gmail_msg"
                                                  style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:black"> cisco-voip
                                                  <<a
                                                    moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net" class="gmail_msg"
                                                    target="_blank">cisco-voip-bounces@puck.nether.net</a>>
                                                  on behalf of Antonis
                                                  Kouloglou <<a
                                                    moz-do-not-send="true"
href="mailto:akoul@dataways.gr" class="gmail_msg" target="_blank">akoul@dataways.gr</a>><br
                                                    class="gmail_msg">
                                                  <b class="gmail_msg">Sent:</b>
                                                  Tuesday, January 31,
                                                  2017 10:35 AM<br
                                                    class="gmail_msg">
                                                  <b class="gmail_msg">To:</b>
                                                  <a
                                                    moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net" class="gmail_msg"
                                                    target="_blank">
cisco-voip@puck-nether.net</a><br class="gmail_msg">
                                                  <b class="gmail_msg">Subject:</b>
                                                  [cisco-voip] UCCX
                                                  Standard License</span><span
                                                  class="gmail_msg"
                                                  style="font-family:"Calibri",sans-serif;
                                                  color:black">
                                                </span></p>
                                              <div class="gmail_msg">
                                                <p class="MsoNormal
                                                  gmail_msg"><span
                                                    class="gmail_msg"
                                                    style="font-family:"Calibri",sans-serif;
                                                    color:black"> </span></p>
                                              </div>
                                            </div>
                                          </div>
                                          <div class="gmail_msg">
                                            <p class="MsoNormal
                                              gmail_msg"><span
                                                class="gmail_msg"
                                                style="font-size:10.0pt;
font-family:"Calibri",sans-serif; color:black">Hi all,<br
                                                  class="gmail_msg">
                                                i am really confused so
                                                i would your opinion on
                                                that:<br
                                                  class="gmail_msg">
                                                I have recently seen
                                                this EOL-EOS notice
                                                regarding UCCX Standard
                                                Seats: <br
                                                  class="gmail_msg">
                                                <a
                                                  moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
id="m_-8046779276621445217LPlnk262566" class="gmail_msg" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
                                              </span></p>
                                            <div
                                              id="m_-8046779276621445217LPBorder_GT_14858773325770.8250152210320554"
                                              class="gmail_msg"
                                              style="margin-bottom:15.0pt;
                                              overflow:auto">
                                              <table
                                                class="m_-8046779276621445217MsoNormalTable
                                                gmail_msg"
                                                style="width:90.0%;
                                                background:white;
                                                border-top:dotted
                                                #c8c8c8 1.0pt;
                                                border-left:none;
                                                border-bottom:dotted
                                                #c8c8c8 1.0pt;
                                                border-right:none"
                                                border="1"
                                                cellpadding="0"
                                                cellspacing="0"
                                                width="90%">
                                                <tbody class="gmail_msg">
                                                  <tr class="gmail_msg">
                                                    <td
                                                      class="gmail_msg"
style="width:187.5pt; border:none; padding:15.0pt 15.0pt 15.0pt .75pt"
                                                      valign="top"
                                                      width="250">
                                                      <div
id="m_-8046779276621445217LPImageContainer_14858773325770.9102233252097685"
class="gmail_msg" style="margin-top:5.0pt; margin-bottom:5.0pt;
                                                        display:table">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt;
background:white">
                                                          <a
                                                          moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
class="gmail_msg" target="_blank"><span class="gmail_msg"
                                                          style="text-decoration:none"><img
moz-do-not-send="true"
id="m_-8046779276621445217LPThumbnailImageID_14858773325770.9185660678567698"
class="gmail_msg" style="user-select: none;"
                                                          src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"
                                                          height="200"
                                                          border="0"
                                                          width="200"></span></a></p>
                                                      </div>
                                                    </td>
                                                    <td
                                                      id="m_-8046779276621445217TextCell_14858773325770.8455129138645219"
                                                      class="gmail_msg"
style="border:none; padding:0in 0in 0in 0in; display:table-cell"
                                                      valign="top">
                                                      <div
                                                        id="m_-8046779276621445217LPTitle_14858773325770.6609253071205088"
class="gmail_msg">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt">
                                                          <span
                                                          class="gmail_msg"
                                                          style=""><a
                                                          moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
class="gmail_msg" target="_blank"><span class="gmail_msg"
                                                          style="text-decoration:none">End-of-Sale
                                                          and
                                                          End-of-Life
                                                          Announcement
                                                          for the Cisco
                                                          ...</span></a></span></p>
                                                      </div>
                                                      <div
                                                        id="m_-8046779276621445217LPMetadata_14858773325770.6338532633909797"
class="gmail_msg" style="margin-top:7.5pt; margin-bottom:12.0pt">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt;
line-height:10.5pt">
                                                          <span
                                                          class="gmail_msg"
                                                          style=""><a
                                                          moz-do-not-send="true"
href="http://www.cisco.com" class="gmail_msg" target="_blank">www.cisco.com</a></span></p>
                                                      </div>
                                                      <div
id="m_-8046779276621445217LPDescription_14858773325770.17098495409061854"
class="gmail_msg">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt;
line-height:15.0pt">
                                                          <span
                                                          class="gmail_msg"
                                                          style="">Milestone.
                                                          Definition.
                                                          Date.
                                                          End-of-Life
                                                          Announcement
                                                          Date. The date
                                                          the document
                                                          that announces
                                                          the
                                                          end-of-sale
                                                          and
                                                          end-of-life of
                                                          a product is
                                                          distributed to
                                                          the ...</span></p>
                                                      </div>
                                                    </td>
                                                  </tr>
                                                </tbody>
                                              </table>
                                            </div>
                                            <p class="MsoNormal
                                              gmail_msg"><span
                                                class="gmail_msg"
                                                style="font-size:10.0pt;
font-family:"Calibri",sans-serif; color:black"><br
                                                  class="gmail_msg">
                                                <br class="gmail_msg">
                                                So, addon licenses are
                                                still available but NEW
                                                licenses are EOS even
                                                for <br
                                                  class="gmail_msg">
                                                11.0?<br
                                                  class="gmail_msg">
                                                Does this mean that
                                                Standard version is
                                                going to be dissmissed
                                                and all <br
                                                  class="gmail_msg">
                                                customers should move to
                                                Enhanced or Premium?<br
                                                  class="gmail_msg">
                                                <br class="gmail_msg">
                                                BR<br class="gmail_msg">
                                                Antonis<br
                                                  class="gmail_msg">
                                                <br class="gmail_msg">
_______________________________________________<br class="gmail_msg">
                                                cisco-voip mailing list<br
                                                  class="gmail_msg">
                                                <a
                                                  moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net" class="gmail_msg"
                                                  target="_blank">cisco-voip@puck.nether.net</a><br
                                                  class="gmail_msg">
                                                <a
                                                  moz-do-not-send="true"
href="http://cp.mcafee.com/d/5fHCN8e6gUgdEIffL3xP3b1KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsAbAbCzBV_HYMCyOMqeneLsKCO-NMV5ZZNxDG8FHnjlKO_OEuvkzaT0QSyrudTWWaoVBdd5dwTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddFIzAS3obZ8Qg6BKQGmGncRAIqnjh04N8i0oQg34ZwxIk3h05pm-5fdIL6Zljl-cYy_Cb"
id="m_-8046779276621445217LPlnk126887" class="gmail_msg" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
                                              </span></p>
                                            <div
                                              id="m_-8046779276621445217LPBorder_GT_14858773326420.4213668114340019"
                                              class="gmail_msg"
                                              style="margin-bottom:15.0pt;
                                              overflow:auto">
                                              <table
                                                class="m_-8046779276621445217MsoNormalTable
                                                gmail_msg"
                                                style="width:90.0%;
                                                background:white;
                                                border-top:dotted
                                                #c8c8c8 1.0pt;
                                                border-left:none;
                                                border-bottom:dotted
                                                #c8c8c8 1.0pt;
                                                border-right:none"
                                                border="1"
                                                cellpadding="0"
                                                cellspacing="0"
                                                width="90%">
                                                <tbody class="gmail_msg">
                                                  <tr class="gmail_msg">
                                                    <td
                                                      class="gmail_msg"
style="border:none; padding:0in 0in 0in 0in" valign="top">
                                                      <div
                                                        id="m_-8046779276621445217LPTitle_14858773326410.1805558398310836"
class="gmail_msg">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt">
                                                          <span
                                                          class="gmail_msg"
                                                          style=""><a
                                                          moz-do-not-send="true"
href="http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL"
class="gmail_msg" target="_blank"><span class="gmail_msg"
                                                          style="text-decoration:none">cisco-voip
                                                          Info Page -
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class="gmail_msg" style="margin-top:7.5pt; margin-bottom:12.0pt">
                                                        <p
                                                          class="MsoNormal
                                                          gmail_msg"
                                                          style="margin-top:15.0pt;
line-height:10.5pt">
                                                          <span
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                                                          style=""><a
                                                          moz-do-not-send="true"
href="http://puck.nether.net" class="gmail_msg" target="_blank">puck.nether.net</a></span></p>
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                                                          gmail_msg"
                                                          style="margin-top:15.0pt;
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                                                          <span
                                                          class="gmail_msg"
                                                          style="">A
                                                          list for
                                                          people
                                                          interested in
                                                          using Cisco
                                                          VoIP equipment
                                                          in a variety
                                                          of
                                                          environments,
                                                          including
                                                          service
                                                          provider,
                                                          enterprise and
                                                          over the
                                                          public
                                                          internet.</span></p>
                                                      </div>
                                                    </td>
                                                  </tr>
                                                </tbody>
                                              </table>
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                                  material in its entirety, whether
                                  electronic or hard copy. Thank you
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                    <fieldset class="mimeAttachmentHeader"></fieldset>
                    <br>
                    <pre>_______________________________________________
cisco-voip mailing list
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
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            <br>
            <pre wrap="">_______________________________________________
cisco-voip mailing list
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
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