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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt'>Currently we are CUCM 10.5.2.11900-3 and UCCX 10.6.1.10000-39. We would like to upgrade to CUCM 11.x but for now stay at UCCX 10.6.1 as we want to keep CAD going for a while yet before we have to move to Finesse. Possible? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>We also have IM&P in our environment along with WebEx. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Thoughts and got ya’s…. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Thanks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Terry<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-CA'>Terry Oakley</span></b><b><span style='font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Telecommunications Coordinator </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Information Technology Services<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer College </span></b><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>100 College Blvd. </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Box 5005 </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer<b> </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Alberta </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>T4N 5H5<b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>work (403) 342-<b>3521 </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'> </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>FAX (403) 343-4034</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>