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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#44546A">If you are using CUIC you are probably hitting this bug:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white">
<span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#58585B">CSCul18667 - CUIC doesnt purge JMX logs<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#444444">Symptom:</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#444444"><br>
CUIC log purge doesn't clean up logs under JMX folder<br>
<br>
<b>Conditions:</b><br>
CUIC doesn't provide any mechanism to control the size for JMX logs and doesn't delete the logs under /opt/cisco/cuic/logs/jmx/ as part of log purge<br>
<br>
<b>Workaround:</b><br>
Can delete by going to RTMT -> Trace & Log Central -> Remote Browse -> Nodes -> specific node -> UCCX -> Cisco Unified Intelligence Center Servicability Service -> jmx -> select all -> Delete<br>
<br>
Or<br>
<br>
Delete the JMX logs via CLI admin by running the below command:<br>
<br>
file delete activelog /cuic/logs/jmx/*.log recurs noconfirm<br>
<br>
<b>Further Problem Description:</b><br>
CUIC Log Purge mechanism has been fixed completely via CSCuv76430.</span><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">Rasim Duric<br>
University of Guelph<br>
Network Analyst - CCS<br>
rduric@uoguelph.ca<br>
519-824-4120x53146</span><span style="font-family:"Calibri",sans-serif;color:#44546A"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Dan Mason<br>
<b>Sent:</b> Wednesday, February 15, 2017 9:15 AM<br>
<b>To:</b> Ben Amick <bamick@HumanArc.com>; Nathan Reeves <nathan.a.reeves@gmail.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CCX 9.0.2 Cant upload scripts<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Unreal. RTMT tells me all the log files Im trying to delete are either not found or in use….some of these files are from 2013 etc. Maybe a reboot is needed?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Funny this is all happening now as I plan to upgrade the entire cluster to 10.6<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#797C87"> Dan Mason<br>
Systems and Architecture</span></b><b><span style="font-family:"Calibri",sans-serif;color:black">
</span><o:p></o:p></b></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#797C87"> Direct: 207.553.0165</span></b><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:gray">
</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:jlenardson@winxnet.com" target="_blank" title="Ctrl+Click or tap to follow the link"><span style="font-size:11.0pt;color:gray">dmason@winxnet.com</span></a></span><b><span style="font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#797C87"><br>
207.780.0497</span></b><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#797C87">
</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#797C87">|
</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://www.winxnet.com/" target="_blank"><b><span style="font-size:11.0pt;color:#797C87">www.winxnet.com</span></b></a><b>
</b></span><b><o:p></o:p></b></p>
<p class="MsoNormal" style="line-height:115%;background:white"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#797C87"> Connect with us!
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img border="0" width="171" height="54" style="width:1.7812in;height:.5625in" id="Picture_x0020_1" src="cid:image001.png@01D2876E.4AEAF470" alt="cid:image003.png@01D0865C.799F9880"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ben Amick [<a href="mailto:bamick@HumanArc.com">mailto:bamick@HumanArc.com</a>]
<br>
<b>Sent:</b> Wednesday, February 15, 2017 9:06 AM<br>
<b>To:</b> Dan Mason <<a href="mailto:dmason@winxnet.com">dmason@winxnet.com</a>>; Nathan Reeves <<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] CCX 9.0.2 Cant upload scripts<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D">One quick way would be to download and delete the old logs for every service. Other than that I’m not sure.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Dan Mason<br>
<b>Sent:</b> Wednesday, February 15, 2017 6:31 AM<br>
<b>To:</b> Nathan Reeves <<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CCX 9.0.2 Cant upload scripts<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Webpage when uploading a completed script. I think its a disk space issue with the common partition.<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ideas on how to free up space?<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Feb 15, 2017, at 3:39 AM, Nathan Reeves <<a href="mailto:nathan.a.reeves@gmail.com">nathan.a.reeves@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Was the error message when you were trying to save from within the CCX Editor or was it from the web page?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On Wed, Feb 15, 2017 at 1:11 AM, Dan Mason <<a href="mailto:dmason@winxnet.com" target="_blank">dmason@winxnet.com</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<p class="MsoNormal" style="margin-bottom:12.0pt">Im seeing a generic error saying I cant upload scripts. I saw a bug for 8.x but rezipping the file or rebuilding still wont work. Server need a reboot?<br>
<br>
Dan Mason<br>
<br>
<o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><snipped><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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