<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Garamond;
panose-1:2 2 4 4 3 3 1 1 8 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Garamond",serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">I’ll raise my hand as one of those contact centers. Right now it’s because of the two reasons I mentioned in a parallel chain: a need for multiple lines and the BIB for QM recording.
The former is on the roadmap for jabber (with no ETA), but the latter as far as I’m aware still isn’t a part of Jabber.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Charles Goldsmith [mailto:wokka@justfamily.org]
<br>
<b>Sent:</b> Tuesday, February 28, 2017 12:49 PM<br>
<b>To:</b> Heim, Dennis <Dennis.Heim@wwt.com><br>
<b>Cc:</b> Ben Amick <bamick@HumanArc.com>; Cisco VOIP <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Curiosity: New IP Communicator<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">There have been a few updates to CIPC in the last couple of years, but I haven't read the release notes as to what, so someone has been spending a bit of time on the code.<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I've seen a lot of contact centers use CIPC, I don't see it going away soon.<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On Tue, Feb 28, 2017 at 11:21 AM, Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" target="_blank">Dennis.Heim@wwt.com</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">My understanding is that the answer is “No,” to updated IP communicator. I am also not sure of the true commitment to multi-line Jabber support. I have
yet to see any dates around multi-line Jabber at this point, which my experience with Cisco say’s don’t count on it or expect it.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<b><span style="font-size:10.0pt;color:black">Dennis Heim | Emerging Technology Architect (Collaboration)</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:10.0pt;color:black">World Wide Technology, Inc. | <a href="tel:(314)%20212-1814" target="_blank">
+1 314-212-1814</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<a href="http://cp.mcafee.com/d/avndy0w72gQrhouupKMyYYrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrIOYgv8ffZvDTPhOYMCZRXBQSnSud7b3Xb9EVoWyaqRQRrFIYG7DR8OJMddECSjt-jLuZXTLuVKVIDeqR4IOpykV_7BY4GDDWg6fxjV6P5iFngk8JQCXGIzOT00jrdQm4jobZ8Qg6BKQGmGncRAIqnjh09dNBmAFBAzh03fc6y0d2NEw4GGGJMBrpRyro76SZSgWJOE" target="_blank"><span style="text-decoration:none"><img border="0" width="124" height="25" id="m_-8467347391387036612Picture_x0020_1" src="cid:image001.gif@01D291C1.B048EA90" alt="cid:image001.png@01D10DD2.7FC81F90"></span></a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="color:#1F497D"><img border="0" width="95" height="28" id="m_-8467347391387036612Picture_x0020_2" src="cid:image002.gif@01D291C1.B048EA90" alt="cid:image002.png@01D10DD2.7FC81F90"></span><a href="tel:+13142121814" target="_blank"><span style="color:#1F497D;text-decoration:none"><img border="0" width="95" height="28" id="m_-8467347391387036612Picture_x0020_3" src="cid:image003.gif@01D291C1.B048EA90" alt="cid:image003.png@01D10DD2.7FC81F90"></span></a><span style="color:#1F497D"><img border="0" width="95" height="28" id="m_-8467347391387036612Picture_x0020_4" src="cid:image004.gif@01D291C1.B048EA90" alt="cid:image004.png@01D10DD2.7FC81F90"></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">"Worry less about who you might offend, and more about who you might inspire" -- Tim Allen</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">“When you have unlimited time, its easy” – Captain Chesley Sullenberger</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">“There is a fine line between Wrong and Visionary. Unfortunately, you have to be a visionary to see it." – Sheldon Cooper</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">“The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.” -- Michelangelo Buonarroti</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">“We should transform the way we work” – Rowan Trollope</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D">“If you’re not failing every now and again, it’s a sign you’re not doing anything very innovative” – Woody Allen</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:8.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="color:blue"><a href="http://cp.mcafee.com/d/1jWVIi4zqb3PPdS4nDztPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtCny3V1V_HY--qenC4TKLsKCO-PNEVovppd7b7khjmKCHtdDBgY-F6lK1FJcSOrLOtXTLuZXTdTdAVPmEBC634-05UvO-a_YYg-49kUDYBjpyFkHEa4mWjtRmhVrw09JCWb29I5-Aq83iTqlblbCqOmdbFEw4CUOHikOOhEw1DC3h06xoQg2lllmUiJIWNdI3zoAihZcjt" target="_blank">Click
here to join me in my Collaboration Meeting Room</a></span></u><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ben Amick<br>
<b>Sent:</b> Tuesday, February 28, 2017 11:45 AM<br>
<b>To:</b> Cisco VOIP <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] Curiosity: New IP Communicator<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’m assuming no on this question, based on the fact that I haven’t heard even an inkling, and I know they’re working on multi-line support for Jabber, but I was wondering: Has anyone
heard anything about them possibly coming up with a new IP communicator that is based on the 8800 series code? I think that’d be great, and even better if they made it based on 8845 code, so it could use video as well, short of getting everyone to use jabber.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Garamond",serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is
not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received
this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you
<o:p></o:p></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="http://cp.mcafee.com/d/1jWVIq40USyMYYPtx5VUTsSyyO-OCe78CzASyyO-OCeuvpdEEILLfzDDT3qabxEVd7dXThKr8qHaNk54SRtxIrsKr9JGX3oSVsTpBUw-guvW_fLCzBVxdXHTbFILIYqem7SmjhONR4kRHFGTjpVkffGhBrwqrpdICXYDuZXTLuZPtPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNINkGlQ52bt9KWH8YJM04SPt5x4S2_id41FrJaBGBPdpb6BQQg2jsplFapp8Qg0PP1Ew3gIq81aGGHs9mStoCS1NKhSvqNk9" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>
<BR>
Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you