<div dir="ltr">Did you also turn off High Availability to the Presence Redundancy Group in CUCM?<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Mar 11, 2017 at 2:05 AM, Reto Gassmann <span dir="ltr"><<a href="mailto:voip@mrga.ch" target="_blank">voip@mrga.ch</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>Thanks Ryan for that. </div><div>So I have to disable the services? I only stopped them. I will give it at try </div><div><br><div class="gmail_quote"><div>Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> schrieb am Sa. 11. März 2017 um 01:15:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">If it's still greyed out then one or more of the nodes is still reporting that one of those services is enabled.<br class="m_-5001364132465802412gmail_msg">
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In certain older versions I've seen this happen even when the services were all disabled but because they were not disabled in the same order shown in the guide.<br class="m_-5001364132465802412gmail_msg">
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Sent from my iPhone<br class="m_-5001364132465802412gmail_msg">
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> On Mar 10, 2017, at 5:36 PM, Reto Gassmann <<a href="mailto:voip@mrga.ch" class="m_-5001364132465802412gmail_msg" target="_blank">voip@mrga.ch</a>> wrote:<br class="m_-5001364132465802412gmail_msg">
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> Hello Group<br class="m_-5001364132465802412gmail_msg">
><br class="m_-5001364132465802412gmail_msg">
> We run cups 10.5.2.21900-4 and I try to change the IM address scheme to the EMail address or Directory URI.<br class="m_-5001364132465802412gmail_msg">
><br class="m_-5001364132465802412gmail_msg">
> So I stopped the necessary five services and went to Advanced Presence Settings. However there is no way that I can change the settings. They are allways greyed out.<br class="m_-5001364132465802412gmail_msg">
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> Has anyone an idea what I have to do that I can change the settings on this page?<br class="m_-5001364132465802412gmail_msg">
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> Thanks for help<br class="m_-5001364132465802412gmail_msg">
> Regards Reto<br class="m_-5001364132465802412gmail_msg">
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