<div dir="ltr">Huh, maybe I'm not recalling correctly, but I can't say that I've ever had to set the Digest user on the TCT before and voicemail works just fine.  Since when did we start needing to do this step?<div><br></div><div>Also, since when did the TCT device have a relationship with the voice mail service profile assigned to the user?  What if he didn't have a TCT device because he didn't want to burn the license, but needed Jabber on his iPhone anyway?</div><div><br></div><div>I think Naresh should generate a problem report on the Jabber client after attempting to access his voice messages and then look at the logs.</div><div><br></div><div><div class="gmail_quote"><div dir="ltr">On Thu, Mar 23, 2017 at 4:34 AM Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



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<div class="gmail_msg">In the TCT device profile for the Jabber iPhone; please verify that "Digest User" under "Protocol Specific Information" is set to the correct owning user and "Enable Sip Digest Authentication" is set to "Enable" under "Product Specific Configuration Layout".</div>
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<div id="m_-5621654630557360396AppleMailSignature" class="gmail_msg">Thanks,</div>
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<div id="m_-5621654630557360396AppleMailSignature" class="gmail_msg">Ryan</div></div><div dir="auto" class="gmail_msg">
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On Mar 23, 2017, at 2:42 AM, naresh rathore <<a href="mailto:nareh84@hotmail.com" class="gmail_msg" target="_blank">nareh84@hotmail.com</a>> wrote:<br class="gmail_msg">
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<p class="gmail_msg">hi All,</p>
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<p class="gmail_msg">when i login jabber from my desktop/laptop, i can access voicemail without any issue. but if i login via IPhone the voicemail service keep reconnecting and gives the following error.</p>
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<p class="gmail_msg">"cannot connect to voicemail server. check your network settings. Reconnect"</p>
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<p class="gmail_msg">I face this issue when i connect either internally (wifi) or via mobile data. please suggest what could be the cause of this issue. </p>
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<p class="gmail_msg">CUCM:<span style="color:rgb(255,255,255);font-family:Verdana;font-size:12px;font-weight:bold;background-color:rgb(47,102,129)" class="gmail_msg"> 11.5.1.11900-26</span></p>
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<p class="gmail_msg"><span style="color:rgb(255,255,255);font-family:Verdana;font-size:12px;font-weight:bold;background-color:rgb(47,102,129)" class="gmail_msg">Regards</span></p>
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<p class="gmail_msg"><span style="color:rgb(255,255,255);font-family:Verdana;font-size:12px;font-weight:bold;background-color:rgb(47,102,129)" class="gmail_msg">Naray</span></p>
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