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<p class="MsoNormal">HI,<o:p></o:p></p>
<p class="MsoNormal"><br>
We are looking at using the built in error reporting function (on 8845s in our case).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Currently we are seeing errors on attempts to send the error logs from the phone outward:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is happening with on both LAN and MRA registered phones:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is what we see on an MRA registered unit/example<o:p></o:p></p>
<p class="MsoNormal"><a href="https://goo.gl/photos/f7yNCYcEfvCC87HDA">https://goo.gl/photos/f7yNCYcEfvCC87HDA</a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Here is what we see on on-campus phone<o:p></o:p></p>
<p class="MsoNormal"><a href="https://goo.gl/photos/9N15Q953K98cLfC78">https://goo.gl/photos/9N15Q953K98cLfC78</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone have any insight on where these uploaded reports go and how they get from the handsets out to where by default?<o:p></o:p></p>
<p class="MsoNormal">Do they attempt to use SMTP or rather some sort of file copy protocol? Are they placed then on the call manger or where? Any configuration options?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Chad<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">Director of Telecommunications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">University Technology Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">University of Denver
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">2100 S. High St. #106<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">Denver, CO 80208<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">SIP URI =
<a href="mailto:chad.burnham@du.edu"><span style="color:#333333">chad.burnham@du.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">Desk Phone: 303-871-4441<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif">Mobile Phone: 303-520-5657<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="https://du.webex.com/join/cburnham"><span style="color:#0066CC">https://du.webex.com/join/cburnham</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://udenver.zoom.us/my/cburnham"><span style="color:#333333">https://udenver.zoom.us/my/cburnham</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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