<div dir="ltr">Just ran into this one....<br><br><br>
<span><div><span><b>Topology:</b></span></div><div><span><br></span></div><div><span>8845 > CUCM 8.6 > H323 GW > T1 > PSTN<br></span></div><div><span><br></span></div><div><span>Desc of problem: Video capable handsets cannot make outbound calls where as non video phones work fine. Calls are passed to h323 GW OK</span></div><div><span><br></span></div><div><span><b>Troubleshooting steps:</b></span></div><div><span><br></span></div><div><span>Devices have same Class of service/device pool/within subnet</span></div><div><span><br></span></div><div><span>Config:</span></div><div><span><br></span></div><div><span>voice-port 0/0/0:23</span></div><div><span>!</span></div><div><span>interface Serial0/0/0:23</span></div><div><span> no ip address</span></div><div><span> encapsulation hdlc</span></div><div><span> isdn switch-type primary-ni</span></div><div><span> isdn incoming-voice voice</span></div><div><span> isdn supp-service name calling</span></div><div><span> isdn outgoing display-ie</span></div><div><span> trunk-group PRI-TGroup</span></div><div><span> no cdp enable</span></div><div><span><br></span></div><div><span><b>Debugs:</b></span></div><div><span><br></span></div><div><span>Failed Call</span></div><div><span> Bearer Capability i = 0x8890</span></div><div><span> Standard = CCITT</span></div><div><span> <b> <span style="color:rgb(123,0,61)">Transfer Capability = Unrestricted Digital</span></b></span></div><div> Transfer Mode = Circuit</div><div> Transfer Rate = 64 kbit/s</div><div> Channel ID i = 0xA98383</div><div> Exclusive, Channel 3</div><div> Facility i = 0x9F8B0100A117020172020100800F41647669736F7273202D2032333635</div><div> Protocol Profile = Networking Extensions</div><div> 0xA117020172020100800F41647669736F7273202D2032333635</div><div> Component = Invoke component</div><div> Invoke Id = 114</div><div> Operation = CallingName</div><div> Name Presentation Allowed Extended</div><div> Name = Advisors - </div><div> Display i = 'Advisors - 2365'</div><div> Calling Party Number i = 0x2181, 'REMOVED (same as working handset)'</div><div> Plan:ISDN, Type:National</div><div> Called Party Number i = 0xA1, '(same as working call)'</div><div> Plan:ISDN, Type:National</div><div>1968093: Mar 30 11:50:16.112 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8 callref = 0xFD71</div><div> Cause i = 0x82E3 - Information element not implemented</div><div> Call State i = 0x01</div><div>1968094: Mar 30 11:50:16.184 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0xFD71</div><div> Channel ID i = 0xA98383</div><div> Exclusive, Channel 3</div><div>1968097: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13</div><div>1968098: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13</div><div>1968099: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: Sending SETUP callref = 0x7D72 callID = 0xFC78 switch = primary-ni interface = User</div><div>1968100: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x7D72</div><div><br></div><div><br></div><div><br></div><div>Bearer Capability i = 0x8090A2</div><div> Standard = CCITT</div><div><b> <span style="color:rgb(156,0,76)"> Transfer Capability = Speech</span></b></div><div> Transfer Mode = Circuit</div><div> Transfer Rate = 64 kbit/s</div><div> Channel ID i = 0xA98386</div><div> Exclusive, Channel 6</div><div> Facility i = 0x9F8B0100A122020173020100801A4E6172696E646572204B617572205369646875202D2032333433</div><div> Protocol Profile = Networking Extensions</div><div> 0xA122020173020100801A4E6172696E646572204B617572205369646875202D2032333433</div><div> Component = Invoke component</div><div> Invoke Id = 115</div><div> Operation = CallingName</div><div> Name Presentation Allowed Extended</div><div> Name = </div><div> Display i = ''</div><div> Calling Party Number i = 0x2181, 'REMOVED (same as working handset) '</div><div> Plan:ISDN, Type:National</div><div> Called Party Number i = 0xA1, '(same as failed call) '</div><div> Plan:ISDN, Type:National</div><div>1968101: Mar 30 11:50:23.912 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8 callref = 0xFD72</div><div> Cause i = 0x82E3 - Information element not implemented</div><div> Call State i = 0x01</div><div>1968102: Mar 30 11:50:23.952 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0xFD72</div><div> Channel ID i = 0xA98386</div><div> Exclusive, Channel 6</div><div>1968103: Mar 30 11:50:24.748 NDT: %SSH-5-SSH2_SESSION: SSH2 Session request from 61.177.172.60 (tty = 1) using crypto cipher 'aes256-cbc', hmac 'hmac-sha1' Succeeded</div><div>1968104: Mar 30 11:50:26.560 NDT: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0xFD71</div><div> Progress Ind i = 0x8488 - In-band info or appropriate now available</div><div>1968105: Mar 30 11:50:27.468 NDT: ISDN Se0/0/0:23 Q931: RX <- ALERTING pd = 8 callref = 0xFD72</div><div> Progress Ind i = 0x8488 - In-band info or appropriate now available</div><div>1968106: Mar 30 11:50:28.460 NDT: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0xFD71</div><div> Cause i = 0x80D8 - Incompatible destination</div><div><br></div><div><br></div><div>Resolution:</div><div>Video handsets are sending <b>Transfer Capability = Unrestricted Digital</b> where as non video handsets are sending the <b>transfer capability = speech</b></div><div><br></div><div><b>Fix</b></div><div>Disable video on handsets </div><div><br></div><div>or </div><div>implement on the t1 voice port</div><div><br></div><div>voice-port 0/0/0:23</div><div> bearer-cap Speech</div><div><br></div><div><br></div><div><b>More info:</b></div><div><a href="https://supportforums.cisco.com/discussion/11381081/outgoing-call-problem-new-series-ipt">https://supportforums.cisco.com/discussion/11381081/outgoing-call-problem-new-series-ipt</a></div></span>
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