<div dir="ltr">Thanks Abhiram. Your efforts are appreciated.</div><br><div class="gmail_quote"><div dir="ltr">On Mon, Apr 10, 2017 at 10:17 AM Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com">akramadh@cisco.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div class="gmail_msg">Couldn't get to this today, will do tomorrow. Thanks. <br class="gmail_msg">
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Sent from my iPhone</div></div><div dir="auto" class="gmail_msg">
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On 7 Apr 2017, at 6:02 am, Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com" class="gmail_msg" target="_blank">avholloway+cisco-voip@gmail.com</a>> wrote:<br class="gmail_msg">
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<div class="gmail_msg">Nope. Abhiram?</div>
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<div class="gmail_msg">On Thu, Apr 6, 2017 at 2:31 PM Nick Britt <<a href="mailto:nickolasjbritt@gmail.com" class="gmail_msg" target="_blank">nickolasjbritt@gmail.com</a>> wrote:<br class="gmail_msg">
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<div class="gmail_msg">Hi Anthony,
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<div class="gmail_msg">Sorry to grave dig but just wondered if you ever got an answer for this? </div>
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<div class="gmail_msg">I am about to go down this rabbit hole myself as a customer wants a better explanation (documentation) as to how this is supposed to be configured and how this should behave. </div>
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<div class="gmail_msg">Cheers</div>
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<div class="gmail_msg">Nick</div>
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<div class="gmail_quote gmail_msg">On Wed, Jun 15, 2016 at 10:22 PM, Anthony Holloway
<span class="gmail_msg"><<a href="mailto:avholloway+cisco-voip@gmail.com" class="gmail_msg" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br class="gmail_msg">
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<div style="font-size:12.8px" class="gmail_msg">There seems to be zero documentation for UCCX that mentions changing or adding Data Source configuration in CUIC when running HA; whether HAoL or HAoW.</div>
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<div style="font-size:12.8px" class="gmail_msg">However, I have heard from Cisco employees, forums posts, and colleagues, these two points:</div>
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<li style="margin-left:15px" class="gmail_msg">The Data Source should point to the secondary node, and you have to manually change it, as the default is pointing to the primary node.<br class="gmail_msg">
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</li><li style="margin-left:15px" class="gmail_msg">The Data Source's Secondary tab is defaulted to disabled, and not populated. It shouldn't be used, and CUIC takes care of updating the Data Source during a failure.<br class="gmail_msg">
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<div class="gmail_msg">First off, where in the documentation is that explained? I cannot find a good explanation, sans ambiguity, to save my life. Are people just spreading rumors and old wives tales?</div>
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<div style="font-size:12.8px" class="gmail_msg">Also, I do know that back in the HRC days, the client would handle the connection to the secondary server automatically. So, I can see where this tale comes from.</div>
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<div style="font-size:12.8px" class="gmail_msg">Now, with HAoW, I tested failover with the server shutdown. Not in slave, but actually powered off. What I observed was, the Data Source was not automatically updated, and I could run any reports, despite being
logged in to the secondary CUIC server. The Data Source connection test failed, obviously, and reports failed, obviously.</div>
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<div style="font-size:12.8px" class="gmail_msg">I did consider take a leap of faith and confiure the CUIC Data Source's Secondary tab, but the user account to connect to the DB instance was not in my control, and I don't know the password. I'm sure I could
get it, but it was a show stopper nonetheless.</div>
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<div style="font-size:12.8px" class="gmail_msg">So, has anyone here actually tested with a failed node or island mode with their HA setup, or is it all just speculation, like this post:</div>
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<div style="font-size:12.8px" class="gmail_msg"><a href="https://supportforums.cisco.com/discussion/12473981/ha-uccx-cuic-data-only-one-server" class="gmail_msg" target="_blank">https://supportforums.cisco.com/discussion/12473981/ha-uccx-cuic-data-only-one-server</a></div>
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