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<p>hi</p>
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<p>I am facing phone firmware upgrade issue. On one of the 7961G phone, the time is not correct. In Active load (Device > Phone) i can see unknown. This phone firmware version is <b style="color: rgb(0, 48, 49); font-family: "Times New Roman";">Jar41sccp.8-3-0-50.sbn
while other phone which is showing correct time is <b style="color: rgb(0, 48, 49); font-family: "Times New Roman";">jar41sccp.9-4-2ES9.sbn. when i searched about this firmware. the phone cant upgrade directly from 8-3-50 to 9-4-2. for that i have to do intermediate
upgrade to 8.5.2 (<span>cmterm-7941_7961-sccp.8-5-2.cop.sgn). when i tried to upload the file to cucm (install/upgarde option). i am getting the following error.</span></b></b><b style="color: rgb(0, 48, 49);"></b></p>
<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span><br>
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<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span><span>
<table summary="Layout: Download File" class="content-form" style="background-color: rgb(248, 248, 248); border: 0px; font-family: Verdana;">
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<td style="font-size: 0.7em; vertical-align: top;">Download Status</td>
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<div id="downloadStatus"><img name="wait" alt="Download Status Warning" style="border: none; user-select: none;" src="https://10.1.85.100/cmplatform/themes/VtgBlaf/Stop16.gif"> Error encountered: The selected file is not valid. Please ensure that the COP/ISO
file is intended for this release. MD5 Hash Value: 05:55:6d:6e:7e:3b:12:75:fd:2d:95:f1:bc:01:d7:6b</div>
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<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span><br>
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<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span>Regards</span></b></b></p>
<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span><br>
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<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span><br>
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<p><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><b style="color: rgb(0, 48, 49); font-family: "Times New Roman";"><span>Naray</span></b></b></p>
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