<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>P.S. Won't show queue stats, but will show trigger stats. You likely won't get queue stats unless you're not checking agent availability or time of day until after the caller is queued.... <br><br><span style="background-color: rgba(255, 255, 255, 0);">Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.</span></div><div><br>On Apr 29, 2017, at 8:20 PM, naresh rathore <<a href="mailto:nareh84@hotmail.com">nareh84@hotmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p>hi,</p>
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<p>anyone?. is there a way to get inbound call statistics when its out of office hours and i want to search based on trigger and queue based out of office hours ( from 6pm to 8 am next day).</p>
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<p>Regards</p>
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<p>Naresh Rathore</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>> on behalf of naresh rathore <<a href="mailto:nareh84@hotmail.com">nareh84@hotmail.com</a>><br>
<b>Sent:</b> Friday, April 28, 2017 6:20 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] best CUIC report</font>
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<p>hi all,</p>
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<p>i have a uccx 11.x environment. one of our user/receptionist want a report in which she can check the number of calls hit to IVR during out of office hours (i.e from 5:00pm to next day 8:00 am, and when no agent is logged in). Could you guys guide me which
will give me this information.</p>
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<p>Regards</p>
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<p>Naray</p>
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