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<p>hi,</p>
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<p>anyone?. is there a way to get inbound call statistics when its out of office hours and i want to search based on trigger and queue based out of office hours ( from 6pm to 8 am next day).</p>
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<p>Regards</p>
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<p>Naresh Rathore</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of naresh rathore <nareh84@hotmail.com><br>
<b>Sent:</b> Friday, April 28, 2017 6:20 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] best CUIC report</font>
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<p>hi all,</p>
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<p>i have a uccx 11.x environment. one of our user/receptionist want a report in which she can check the number of calls hit to IVR during out of office hours (i.e from 5:00pm to next day 8:00 am, and when no agent is logged in). Could you guys guide me which
will give me this information.</p>
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<p>Regards</p>
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<p>Naray</p>
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