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<p>it started working for one spoke site but other spoke sites are still not working.</p>
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<p>will check tomorrow. </p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of naresh rathore <nareh84@hotmail.com><br>
<b>Sent:</b> Thursday, May 4, 2017 6:10 AM<br>
<b>To:</b> Ryan Huff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone</font>
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<p>Upgraded the phone firmware and it started working</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of naresh rathore <nareh84@hotmail.com><br>
<b>Sent:</b> Thursday, May 4, 2017 5:51 AM<br>
<b>To:</b> Ryan Huff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone</font>
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<p>both IP communicator and 7942 access MRGL via same device pool. Also, it remote site and using the CUBE at HQ site. both IP Communicator and 7942 phone use G729 to make external calls and use CUBE MRGL having hardware Conference as first preference and
Hardware Transcoding as second preference.</p>
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<p>remote site: region is LID</p>
<p>HQ: region is HQ</p>
<p>its set to use 8Kbps</p>
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<p>Device Pool on Hardware Conf use HQ Region</p>
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<p>Device pool on Hardware Transcoder use Moh region (G711 with every other region)</p>
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<p>The thing is I used the Same device pool on IP Communicator but conference call on IP communicator is working fine. may be i am connected to HQ via vpn and the CUBE is also in HQ. but device pool is same as remote /spoke site.</p>
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<p>Regards</p>
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</p>
<p>Naresh Rathore</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Ryan Huff <ryanhuff@outlook.com><br>
<b>Sent:</b> Thursday, May 4, 2017 5:14 AM<br>
<b>To:</b> naresh rathore<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone</font>
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<div>Couple of questions ...</div>
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<div id="AppleMailSignature">Do both devices have access to the same MRGL/MRG in CUCM? </div>
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<div id="AppleMailSignature">Does the 7942's audio codec region match the region of where the disconnected party comes from (ex. PSTN gateway) or does it need transcoded?</div>
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<div id="AppleMailSignature">-Ryan</div>
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On May 3, 2017, at 8:04 PM, naresh rathore <<a href="mailto:nareh84@hotmail.com">nareh84@hotmail.com</a>> wrote:<br>
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<p>hi,</p>
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<p>I am facing this issue in which, when i use the 7942 phone, the conference call fails. it disconnect one of the party and keep it as point to point call. but when i use same settings on ip communicator (connected via vpn), the conference call works. 7942
firmware version <span>SCCP42.9-3-1SR3-1S</span></p>
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<p><span>CUCM Version: <span style="color:rgb(255,255,255); font-family:Verdana; font-size:12px; font-weight:bold; background-color:rgb(47,102,129)">9.1.2.11900-12</span></span></p>
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<p><span>Regards</span></p>
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<p><span>Naresh Rathore</span></p>
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