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<p>hi</p>
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<p>The spoke site has MRGL assigned with Announciator as SW MRG (2nd priority) while hardware MRG (1st priority). I changed the priority of SW MRG but still i hear silence.</p>
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<p>Regards</p>
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<p>Naray</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of naresh rathore <nareh84@hotmail.com><br>
<b>Sent:</b> Monday, May 8, 2017 4:36 PM<br>
<b>To:</b> Brian Meade<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] no ringback tone for incoming calls</font>
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<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Arial,Helvetica,sans-serif">
<p>hi Brian</p>
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<p>thanks for the reply,</p>
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<p>there are two sites, CUCM and UCCX are at HQ. </p>
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<p>1. i dedicated one number to go to UCCX trigger number. i can hear welcome message. when i select an option (this option use call redirect step and divert the call to hunt group), i call is redirected to huntgroup and i can hear the ring back. this happens
when i dedicate one number at HQ SIP gateway ( call-----------> hq sip gateway ----------> cucm (uccx trigger)-----------> uccx (select option) ---------------- > CUCM (hunt group)</p>
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<p>2. i dedicated one number from Spoke site to hit the same trigger. i can hear welcome message and when i select option. the call is diverted to the hunt group but i cant hear the ringback. should i check the Annunciator resource assigned to spoke router?</p>
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<p>Regards</p>
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<p> Naray</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> bmeade90@gmail.com <bmeade90@gmail.com> on behalf of Brian Meade <bmeade90@vt.edu><br>
<b>Sent:</b> Thursday, May 4, 2017 9:05 PM<br>
<b>To:</b> naresh rathore<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] no ringback tone for incoming calls</font>
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<div dir="ltr">Is this for initial ringback or ringback while a call is being transferred after selecting an option? CUCM uses annunciators for playing ringback on a transfer scenario so you might want to check the gateway MRGL has access to annunciator resources.</div>
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<div class="gmail_quote">On Wed, May 3, 2017 at 10:00 PM, naresh rathore <span dir="ltr">
<<a href="mailto:nareh84@hotmail.com" target="_blank">nareh84@hotmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
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<p>hi,</p>
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<p>I am facing the issue in which when i call internal trigger number (CUCM ---> UCCX), i can hear the ringback tone. but when i call from mobile to the voicegateway (mobile -------ISDN-----> voice gateway ------H323 --------------> CUCM) i cant hear ringback
tone when i select the option in IVR.</p>
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<p>progress indicator setup 3 is already configured. see the following dialpeer on the voice gateway</p>
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<div>rap-adl-rc01#sh run | sec dial-peer</div>
<div>dial-peer voice 2001 voip</div>
<div> description Publisher</div>
<div> translation-profile incoming Outside-Lines-Inbound</div>
<div> preference 2</div>
<div> destination-pattern 888..</div>
<div> progress_ind setup enable 3</div>
<div> session target ipv4:<cucm pub></div>
<div> incoming called-number .</div>
<div> voice-class codec 10</div>
<div> voice-class h323 10</div>
<div> dtmf-relay cisco-rtp h245-signal h245-alphanumeric</div>
<div> no vad</div>
<div>dial-peer voice 2002 voip</div>
<div> description Subscriber</div>
<div> translation-profile outgoing Outside-Lines-Outbound</div>
<div> preference 1</div>
<div> destination-pattern 888..</div>
<div> progress_ind setup enable 3</div>
<div> session target ipv4:<cucm-sub></div>
<div> incoming called-number .</div>
<div> voice-class codec 10</div>
<div> voice-class h323 10</div>
<div> dtmf-relay cisco-rtp h245-signal h245-alphanumeric</div>
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<div>Regards</div>
<span class="HOEnZb"><font color="#888888">
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<div>Naresh Rathore</div>
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