<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<div><font face="sans-serif">Hi Everyone,</font></div>
<div><font face="sans-serif"><br>
</font></div>
<div><font face="sans-serif">We have converted Avaya phone system to cisco phone system. TI Manager at the site asking me if this functionality are possible in call manager. If he is already connected to call can he br able to use pickup softkey to pickup group
callm</font></div>
<div><font face="sans-serif"><br>
</font></div>
<div><font face="sans-serif">Example: on a call and call comes into call pickup group.</font></div>
<div><font face="sans-serif">1) A phone ring in his pickup group</font></div>
<div><font face="sans-serif">2) He Pick up the handset</font></div>
<div><font face="sans-serif">3) The pickup softkey vanishes</font></div>
<div><font face="sans-serif">4) H can't pick up the call</font></div>
<div><font face="sans-serif">5) He must reset yhe handset</font></div>
<div>6) Press pickup softkey</div>
<div>7) Wait for the speaker phone</div>
<div>8) pick up handset.</div>
<div><font face="sans-serif"><br>
</font></div>
<div>Thanks</div>
<div>Hamu</div>
<div><br>
</div>
<div><br>
</div>
<div id="composer_signature">
<div style="font-size:85%;color:#575757" dir="auto">Sent from my Sprint Samsung Galaxy S® 6.</div>
</div>
</body>
</html>