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<p>hi,</p>
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<p>I have SX10 registered to CUCM. i am getting the attached error during the middle of conference call/video call. i want to upgrade the SX10 to the latest firmware. the current version is <span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);">TC7.3.2.14ad7cc.
just want to know whether i have to follow the same procedure as any other phone firmware upgrade on cucm. and use the following file to upgrade. i think after i use upload this file and once reboot the sx, Sx10 will automatically upgrade.</span></p>
<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><br>
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<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><strong id="FA8D5909D75283448CAB8BE46F6E2911E5C01121" class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;">Collaboration
Endpoint Software for SX10 for CUCM</strong><span style="color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 11px; background-color: rgb(240, 245, 248);"> </span><img alt="Login & Valid Contract Required " title="Login & Valid Contract Required " style="border: 0px; vertical-align: middle; margin: 0px; padding: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); background: transparent; user-select: none;" src="https://www.static-cisco.com/web/fw/softwareportal/images/lock_doc_12.png"><span style="color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 11px; background-color: rgb(240, 245, 248);"> </span><br style="color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 11px;">
<span id="FA8D5909D75283448CAB8BE46F6E2911E5C01121" class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;">cmterm-s52030ce8_3_2.k3.cop.sgn</span><br>
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<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;"><br>
</span></span></p>
<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;"><br>
</span></span></p>
<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;">Regards</span></span></p>
<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;"><br>
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<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;"><br>
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<p><span style="font-family: Verdana; font-size: 11.2px; background-color: rgb(248, 248, 248);"><span class="overlay_img" style="cursor: pointer; margin: 0px; padding: 0px; border: 0px; font-size: 11px; font-family: arial, helvetica, sans-serif; color: rgb(51, 51, 51); vertical-align: baseline; background: transparent;">Naray</span></span></p>
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