<div dir="ltr">Aaaaaand, one more. Any Supervisor who was also assigned the Reporting Role, lost their Supervisor Group, so the Finesse Gadgets were showing the permissions issue still. Fun times.<div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr">On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I spoke too soon, the Historical Reports are also missing permissions.<div><br></div><div>Before:</div></div><div dir="ltr"><img src="cid:15cb89c5857cb971f161" alt="image.png" style="max-width:100%;opacity:1"><div>After:</div><div><img src="cid:15cb89c7f2fcb971f162" alt="image.png" style="max-width:100%;opacity:1"><br></div><br></div><div dir="ltr"><div class="gmail_quote"><div dir="ltr">On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">So, I just hit this error too.<div><br></div><div>Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to Finesse I saw the error:</div><div><br></div><div><br></div><div>To fix it, I logged into CUIC and manually added the groups: Agents or Supervisors to the appropriate Live Data reports. Refresh the browser and then it worked.</div><div><br></div><div>Example below:</div><div><br></div><div>Before Fixing It (You can see only Administrators could Exec/Read):</div><div><img src="cid:15cb89890b2cb971f161" alt="image.png" style="max-width:100%"><div><br></div>After:</div><div><img src="cid:15cb898bafacb971f162" alt="image.png" style="max-width:100%"><br><br><div class="gmail_quote"></div></div></div><div dir="ltr"><div><div class="gmail_quote"><div dir="ltr">On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br></div></div></div></div><div dir="ltr"><div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div class="m_3531261749337314618m_2114603389284480482m_5759124043000306793WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">And I had to reapply perms to all the reports… I don’t know whether I’m just special, but whatever update originally screwed up my CUIC perms (10.6 or something
there was a bug…) has haunted me ever since. I don’t suppose there is a script someone in TAC could run to reapply default perms to everything in CUIC??<u></u><u></u></span></p></div></div><div lang="EN-US" link="blue" vlink="purple"><div class="m_3531261749337314618m_2114603389284480482m_5759124043000306793WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:(443)%20541-1518" value="+14435411518" target="_blank">443.541.1518</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><br>
<br>
<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, April 10, 2017 7:58 AM<br>
<b>To:</b> Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>>; Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>>; Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>></span></p></div></div></div></div><div lang="EN-US" link="blue" vlink="purple"><div class="m_3531261749337314618m_2114603389284480482m_5759124043000306793WordSection1"><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 11.5(1)SU1 released<u></u><u></u></span></p></div></div></div></div><div lang="EN-US" link="blue" vlink="purple"><div class="m_3531261749337314618m_2114603389284480482m_5759124043000306793WordSection1">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">So we’ve been having tons of fun with live data and such so I updated over the weekend, now in supervisor Team and Queue data I’ve got this:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:#333333"><br>
User does not have sufficient permissions for entity: C8E2DB0C10000140000000A40A4E5E6B (minimum permission required: PERMISSION_READ_EXEC)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We are on Premium licensing… I’m digging around<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:(443)%20541-1518" value="+14435411518" target="_blank">443.541.1518</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Saturday, April 1, 2017 1:21 PM<br>
<b>To:</b> Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>>; Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 11.5(1)SU1 released<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">You're so awesome!<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="MsoNormal">Try it for yourself ;)<br>
<br>
Sent from my iPhone<u></u><u></u></p>
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</div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>> wrote:<u></u><u></u></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal">Is this an April Fools joke? <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
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<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh)
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>></span> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">11.5(1)SU1 is now on CCO.
</span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">UCCX:</span></span><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"><a href="https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=" target="_blank"><span style="color:#0ab7d7;letter-spacing:0pt;text-decoration:none">https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=</span></a></span></span><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">SM:</span></span><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"><a href="https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=" target="_blank"><span style="color:#0ab7d7;letter-spacing:0pt;text-decoration:none">https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=</span></a></span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">Details:
</span></span><a href="https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative" target="_blank"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:10.5pt;font-family:"CiscoSans",serif;color:#0ab7d7;text-decoration:none">https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative</span></span></a><u></u><u></u></p>
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<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Regards,</span></span><u></u><u></u></p>
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<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Abhiram Kramadhati</span></span><u></u><u></u></p>
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<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Technical Solutions Manager, CCBU</span></span><u></u><u></u></p>
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<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">CCIE Collaboration # 40065</span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_3531261749337314618m_2114603389284480482m_5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:black;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
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_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p>
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</div></div></blockquote></div></div></div></blockquote></div></div></blockquote></div>