<div dir="ltr">Atleast you had stock reports :) I have done four UCCX upgrades 10.x to 11.5(1)su1es01 and all four resulted in no stock reports after the upgrade. TAC root required to fix.<div><br></div><div><a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy06020">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy06020</a><br></div><div><br></div><div>That being said, so far this version has been stable which is a good thing.</div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jun 19, 2017 at 11:51 AM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I did not open a TAC case, because Matthew was so kind as to have lead me down the path to fixing it myself. I'll see if I can get the logs for you, but unicast email.<div><br></div><div>On a related topic to UCCX v11.5(1)SU1, I'm shocked this is still a problem, and that I have to make this change to Finesse. Every. Single. Time.</div><div><a href="http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html" target="_blank">http://www.cisco.com/c/en/us/<wbr>support/docs/customer-<wbr>collaboration/unified-contact-<wbr>center-express/118823-<wbr>technote-uccx-00.html</a><br></div></div><div class="HOEnZb"><div class="h5"><br><div class="gmail_quote"><div dir="ltr">On Sun, Jun 18, 2017 at 3:16 AM Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Did you happen to open TAC cases for this? If yes, can you share the case number and if no can you share the install logs folder? Thanks.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black">From:
</span></b><span style="font-family:"Calibri",sans-serif;color:black">Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>><br>
<b>Date: </b>Sunday, 18 June 2017 at 12:25 PM<br>
<b>To: </b>Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@<wbr>heliontechnologies.com</a>>, "Abhiram Kramadhati (akramadh)" <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>>, Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>><br>
<b>Cc: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>></span></p></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><br>
<b>Subject: </b>Re: [cisco-voip] UCCX 11.5(1)SU1 released<u></u><u></u></span></p></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Aaaaaand, one more. Any Supervisor who was also assigned the Reporting Role, lost their Supervisor Group, so the Finesse Gadgets were showing the permissions issue still. Fun times.
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<p class="MsoNormal">On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>> wrote:<u></u><u></u></p>
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</div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
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<p class="MsoNormal">I spoke too soon, the Historical Reports are also missing permissions.
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Before:<u></u><u></u></p>
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</blockquote></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div>
<p class="MsoNormal"><img border="0" width="715" height="437" id="m_157997724677186010m_-4302801488993367297_x0000_i1025" alt="mage.png"><u></u><u></u></p>
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<p class="MsoNormal">After:<u></u><u></u></p>
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<p class="MsoNormal"><img border="0" width="706" height="462" id="m_157997724677186010m_-4302801488993367297_x0000_i1026" alt="mage.png"><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<div></div></div></blockquote></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div>
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<p class="MsoNormal">On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>> wrote:<u></u><u></u></p>
</div>
</div></div></blockquote></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div>
<p class="MsoNormal">So, I just hit this error too. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to Finesse I saw the error:<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">To fix it, I logged into CUIC and manually added the groups: Agents or Supervisors to the appropriate Live Data reports. Refresh the browser and then it worked.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Example below:<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Before Fixing It (You can see only Administrators could Exec/Read):<u></u><u></u></p>
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</div></blockquote></div></div></blockquote></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div>
<p class="MsoNormal"><img border="0" width="707" height="491" id="m_157997724677186010m_-4302801488993367297_x0000_i1027" alt="mage.png"><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">After:<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><img border="0" width="712" height="493" id="m_157997724677186010m_-4302801488993367297_x0000_i1028" alt="mage.png"><u></u><u></u></p>
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</div></blockquote></div></div></blockquote></div></div></div><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="m_157997724677186010m_-4302801488993367297WordSection1"><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
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<p class="MsoNormal">On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@<wbr>heliontechnologies.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">And I had to reapply perms to all the reports… I don’t know whether I’m just special, but whatever
update originally screwed up my CUIC perms (10.6 or something there was a bug…) has haunted me ever since. I don’t suppose there is a script someone in TAC could run to reapply default perms to everything in CUIC??</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA</span><span style="font-size:10.0pt;font-family:"PMingLiU",serif;color:#1f497d"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Network Engineer</span><span style="font-size:10.0pt;font-family:"PMingLiU",serif;color:#1f497d"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Direct Voice:
<a href="tel:(443)%20541-1518" target="_blank">443.541.1518</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://www.facebook.com/heliontech?ref=hl" target="_blank"><span style="font-size:8.0pt">Facebook</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://twitter.com/HelionTech" target="_blank"><span style="font-size:8.0pt">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://www.linkedin.com/company/helion-technologies?trk=top_nav_home" target="_blank"><span style="font-size:8.0pt">LinkedIn</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://plus.google.com/+Heliontechnologies/posts" target="_blank"><span style="font-size:8.0pt">G+</span></a></span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@<wbr>puck.nether.net</a>]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, April 10, 2017 7:58 AM<br>
<b>To:</b> Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>>; Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>>; Charles Goldsmith
<<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>></span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 11.5(1)SU1 released</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">So we’ve been having tons of fun with live data and such so I updated over the weekend, now in supervisor
Team and Queue data I’ve got this:</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:#333333"><br>
User does not have sufficient permissions for entity: C8E2DB0C10000140000000A40A4E5E<wbr>6B (minimum permission required: PERMISSION_READ_EXEC)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We are on Premium licensing… I’m digging around</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA</span><span style="font-size:10.0pt;font-family:"PMingLiU",serif;color:#1f497d"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Network Engineer</span><span style="font-size:10.0pt;font-family:"PMingLiU",serif;color:#1f497d"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Direct Voice:
<a href="tel:(443)%20541-1518" target="_blank">443.541.1518</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://www.facebook.com/heliontech?ref=hl" target="_blank"><span style="font-size:8.0pt">Facebook</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://twitter.com/HelionTech" target="_blank"><span style="font-size:8.0pt">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://www.linkedin.com/company/helion-technologies?trk=top_nav_home" target="_blank"><span style="font-size:8.0pt">LinkedIn</span></a></span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="https://plus.google.com/+Heliontechnologies/posts" target="_blank"><span style="font-size:8.0pt">G+</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@<wbr>puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Saturday, April 1, 2017 1:21 PM<br>
<b>To:</b> Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>>; Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 11.5(1)SU1 released</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">You're so awesome!<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<div>
<p class="MsoNormal">On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>> wrote:<u></u><u></u></p>
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<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
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<p class="MsoNormal">Try it for yourself ;)<br>
<br>
Sent from my iPhone<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>> wrote:<u></u><u></u></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<div>
<p class="MsoNormal">Is this an April Fools joke?
<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh)
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg">
<<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>></span> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
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<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">11.5(1)SU1 is now on CCO.
</span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">UCCX:</span></span><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"><a href="https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=" target="_blank"><span style="color:#0ab7d7;letter-spacing:0pt;text-decoration:none">https://software.cisco.<wbr>com/download/release.html?i=!<wbr>y&mdfid=286309734&softwareid=<wbr>280840578&release=11.5(1)SU1&<wbr>os=</span></a></span></span><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">SM:</span></span><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793m-8857496383862716736m4144608483309981730apple-converted-space"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"><a href="https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=" target="_blank"><span style="color:#0ab7d7;letter-spacing:0pt;text-decoration:none">https://software.cisco.<wbr>com/download/release.html?i=!<wbr>y&mdfid=283613136&softwareid=<wbr>283812550&release=11.5(1)SU1&<wbr>os=</span></a></span></span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:13.5pt">
<span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:#343537;letter-spacing:.15pt">Details:
</span></span><a href="https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative" target="_blank"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:10.5pt;font-family:"CiscoSans",sans-serif;color:#0ab7d7;text-decoration:none">https://communities.cisco.com/<wbr>community/partner/<wbr>collaboration/contactcenter/<wbr>blog/2016/12/18/uccx--issues-<wbr>technotes-and-everything-else-<wbr>a-cisco-bu-initiative</span></span></a><u></u><u></u></p>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Regards,</span></span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Abhiram Kramadhati</span></span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">Technical Solutions Manager, CCBU</span></span><u></u><u></u></p>
</div>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:10.5pt;color:black">CCIE Collaboration # 40065</span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt;color:black;letter-spacing:.15pt"> </span></span><u></u><u></u></p>
<p class="MsoNormal"><span class="m_157997724677186010m_-4302801488993367297m3531261749337314618m2114603389284480482m5759124043000306793gmailmsg"><span style="font-size:11.0pt"> </span></span><u></u><u></u></p>
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