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<p>hi,</p>
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<p>it happens couple of times that i've been reported the incoming and outgoing calls are not working. when i checked, the SIP trunk was down. when i spoke to service provider , they always say that everything is normal from their end. and after an hour or
so the trunk usually comes back up. i have following queries.</p>
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<li><span style="font-size: 12pt;"></span>is there a timeout which we can set so that CUBE refresh the sip trunk more frequently. i think once the sip trunk is down, it tries to re-establish the trunk after 60 minutes or so. </li><li>how to proceed and troubleshoot this issue when the Service provider is not willing to corporate.</li></ol>
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<div>Regards</div>
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<div>Naray</div>
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