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<p>following command is configured on the router</p>
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<p><span>voice-class sip options-keepalive up-interval 5 down-interval 10 retry 2</span><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Sreekanth <sknth.n@gmail.com><br>
<b>Sent:</b> Tuesday, June 27, 2017 12:00 PM<br>
<b>To:</b> naresh rathore<br>
<b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> Re: [cisco-voip] CUBE: SIP timeout for re-registeration</font>
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<div>Have you set options keepalives on? </div>
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<div dir="auto">Keep debug ccsip message and debug ccsip non-call messages on and log them to the buffer or a syslog server.</div>
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<div dir="auto">When the issue happens check the logging to see if a 200 ok is missing from the provider side causing the cube to mark the trunk as down.<br>
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<div class="gmail_quote">On Jun 27, 2017 11:18 AM, "naresh rathore" <<a href="mailto:nareh84@hotmail.com">nareh84@hotmail.com</a>> wrote:<br type="attribution">
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<p>hi,</p>
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<p>it happens couple of times that i've been reported the incoming and outgoing calls are not working. when i checked, the SIP trunk was down. when i spoke to service provider , they always say that everything is normal from their end. and after an hour or
so the trunk usually comes back up. i have following queries.</p>
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<li><span style="font-size:12pt"></span>is there a timeout which we can set so that CUBE refresh the sip trunk more frequently. i think once the sip trunk is down, it tries to re-establish the trunk after 60 minutes or so. </li><li>how to proceed and troubleshoot this issue when the Service provider is not willing to corporate.</li></ol>
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<div>Regards</div>
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<div>Naray</div>
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