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--></style></head><body lang=EN-CA link=blue vlink="#954F72"><div class=WordSection1><p class=MsoNormal>I have successfully licensed and setup a SX20 on our CUCM 10.5 and have made calls to and from the SX20 to both internal numbers, external numbers and a Jabber video call. The problem I am having is placing a video call to an outside SIP number. Does anyone have a guide or document that shows how the SX20 should be setup, SIP or H323 etc. When I look at the logs in Expressway I can see the Jabber calls to and from the SX20, but if I try to use the SX20 to call an off site video there is no record in the logs. I ran the H323 and SIP debug commands and watched the SX20 call stream but frankly I am not sure of what I should be looking for in those logs. </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Terry</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986">Mail</a> for Windows 10</p><p class=MsoNormal><o:p> </o:p></p></div></body></html>