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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I think you hit the nail on the head – I was surprised to see DND working on the phone via Jabber. Without softkeys, you need to unset it with Jabber as well. Is it possible for Jabber to set the user to Away
after a period of time even with it set to DND?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">---<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Lelio Fulgenzi, B.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Senior Analyst, Network Infrastructure<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Computing and Communications Services (CCS)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">519-824-4120 Ext 56354<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">lelio@uoguelph.ca<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">www.uoguelph.ca/ccs<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Room 037, Animal Science and Nutrition Building<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Guelph, Ontario, N1G 2W1<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Ben Amick<br>
<b>Sent:</b> Thursday, July 06, 2017 8:39 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Random DND?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hey Guys, <o:p></o:p></p>
<p class="MsoNormal">Randomly have this issue, select users will report being in a DND status, in some cases with users that do not even have the DND feature configured in their softkey templates. I believe this may be connected to users putting themselves
in DND via Jabber, but upon checking, their Jabber statuses are set to available or away. Anyone know what could be triggering this?<o:p></o:p></p>
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<o:p></o:p></span></p>
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