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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">In the Jabber client you can set the DND status in two situations:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">After XX minutes<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">When the PC user session is locked (CRTL-ALT-DEL…)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">I am looking at my jabber config, and they are enabled by default.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="ES">De:</span></b><span lang="ES"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>En nombre de </b>Lelio Fulgenzi<br>
<b>Enviado el:</b> jueves, 06 de julio de 2017 11:14 a.m.<br>
<b>Para:</b> Ben Amick <bamick@HumanArc.com>; cisco-voip@puck.nether.net<br>
<b>Asunto:</b> Re: [cisco-voip] Random DND?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">bber</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I think you hit the nail on the head – I was surprised to see DND working on the phone via Jabber. Without softkeys, you need to unset it with Jabber as well. Is it possible for Jabber to set the
user to Away after a period of time even with it set to DND?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">---<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Lelio Fulgenzi, B.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Senior Analyst, Network Infrastructure<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Computing and Communications Services (CCS)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">519-824-4120 Ext 56354<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Room 037, Animal Science and Nutrition Building<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Guelph, Ontario, N1G 2W1<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ben Amick<br>
<b>Sent:</b> Thursday, July 06, 2017 8:39 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Random DND?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Hey Guys, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Randomly have this issue, select users will report being in a DND status, in some cases with users that do not even have the DND feature configured in their softkey templates. I believe this may be connected to users
putting themselves in DND via Jabber, but upon checking, their Jabber statuses are set to available or away. Anyone know what could be triggering this?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
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