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<p>I knew the answer because when every I add IM users my license was not increasing. I have suspected that was the case but I have asked my cisco Rep but he told me I need license. That is the reseason I sent this email out for clarification.</p>
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<p>thanks</p>
<p>hamu<br>
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<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" face="Calibri, sans-serif" style="font-size: 11pt;"><b>From:</b> Ben Amick <bamick@HumanArc.com><br>
<b>Sent:</b> Thursday, July 20, 2017 9:48 AM<br>
<b>To:</b> Hamu Ebiso; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: IM License.</font>
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If you roll them out as IM-only, they don’t consume licenses as you don’t configure CSFs. Just enable the user for presence and have them log into jabber. They will use the jabber-config of your global config, and you won’t be able to set group setups.</p>
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If they need phone capabilities, then you need CSFs, which if they are configured by themselves, consume an Enhanced license at minimum. If you configure them with any other device, they will need an enhanced plus, any more than that needs a UWL</p>
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<b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of
</b>Hamu Ebiso<br>
<b>Sent:</b> Thursday, July 20, 2017 10:45 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] IM License.</p>
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Hello Everyone,</p>
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I need help understanding how IM license work. We have about 3700 license all together and most of the people use CSF and some of them use IP communicator and hard phone. We havr about 700 available right now.</p>
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Our company just made major acquisition with over 1000 employee. And we are tasked to role out IM to these users.</p>
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My question is has any one done this before and do we need node licence for IM availability and functionality? Since we will be roling out IM to more than 1000 employee, do we need additional 1000 lisence for IM? </p>
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We are using 10.5 CUCM and will be moving to 11.0 very soon.</p>
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ANY HELP IS GREATLY APPRECIATED.</p>
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THANKS </p>
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HAMU</p>
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<span style="color: rgb(87, 87, 87); font-size: 9.5pt;">Sent from my Sprint Samsung Galaxy S® 6.</span></p>
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