<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p>Let me rephrase the questions with more understanding update after I talk to Mike and few other people.</p>
<p><br>
</p>
<p>We have 2 locations. one is main building were everything reside and the second building is remote building shared with someone else.</p>
<p>About 50 people reside at the secondary remote location. This people use main locations CUCM over the WAN for calling. Remote location is about 25 minutes from main building.</p>
<p><br>
</p>
<p>So if these people at remote location call 911, emergency responder will see main building location not remote location where the call is residing.</p>
<p>Therefore we are tasked to put together plan to give users option to be able to call 911 and show their true locations.</p>
<p><br>
</p>
<p>We are forced to find spare 3845 router to configure for this users for 911 call. below is what we have.</p>
<p></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">ordered 2 POT Lines,</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">have 3845 router</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">We have both FOX and FXS modules for POT Lines.
</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Amphenol Cable to connect to FOX and 110 block.</span></p>
<p></p>
<p>CUCM version: 11.0 </p>
<p><br>
</p>
<p>The reason we ordered 2 POT lines instead of circuit is because they are cheap. Circuit cost about $500 a month while POT line cost about $40 a line. Since this router is only used for 911 call we don't want to spend that much money.</p>
<p><br>
</p>
<p>The question, has any one configured router for 911 and have basic config that I can use for my config. Since I haven't done voice gateway configuration before, I just need help with this.</p>
<p><br>
</p>
<p>Any help is greatly appreciated.</p>
<p><br>
</p>
<p>Thanks</p>
<p>Hamu<br>
</p>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<hr tabindex="-1" style="width: 98%; display: inline-block;">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" face="Calibri, sans-serif" style="font-size: 11pt;"><b>From:</b> Norton, Mike <mikenorton@pwsd76.ab.ca><br>
<b>Sent:</b> Monday, July 24, 2017 3:58 PM<br>
<b>To:</b> Hamu Ebiso<br>
<b>Subject:</b> RE: Configure 3845 router for 911 call.</font>
<div> </div>
</div>
<div>
<div>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">For the IP phones to be usable during WAN outage, you need something they can register to. E.g. SRST or CME on the router, or else a CUCM server on-site.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">The config you posted shows that this router already has T1 lines. You can send 911 calls to T1 lines, I don’t understand why you want to add analog POTS lines if you
already have T1s.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">If you want more suggestions then perhaps take this conversation back on to the mailing list, others besides me might be able to give you ideas.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">-mn</span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span></p>
<div>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(225, 225, 225) currentColor currentColor; padding: 3pt 0cm 0cm; border-image: none;">
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<b><span style="font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="font-family: "Calibri",sans-serif; font-size: 11pt;"> Hamu Ebiso [mailto:hebiso2010@hotmail.com]
<br>
<b>Sent:</b> July 24, 2017 2:45 PM<br>
<b>To:</b> Norton, Mike <mikenorton@pwsd76.ab.ca><br>
<b>Subject:</b> Re: Configure 3845 router for 911 call.</span></p>
</div>
</div>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
</p>
<div id="divtagdefaultwrapper">
<p><span style="color: black; font-family: "Calibri",sans-serif;">Thank you Mike for following up!!
</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">I Just clarified with person who gave me that project to put it together. That person was not really familiar with voice staff just mentioned analog phones. There is no analog phones here. These
users have 7942 IP phones and the idea was to user POT lines to call out to 911 if WAN connect down at the site. The idea was, since these users are in some else's building, we need to find out how to make them call out to 911 if WAN connection is down. Since
I am not 100% sure of how we can achieve this. I am ok with your suggestion how to achieve this.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">ordered 2 POT Lines,</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">have 3845 router</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">We have both FOX and FXS modules</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Amphenol Cable.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">thanks</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Hamu</span></p>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<div>
<div align="center" style="margin: 0cm 0cm 0pt; text-align: center; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: black; font-family: "Calibri",sans-serif;">
<hr width="98%" size="2" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;"> Norton, Mike <</span><a style="color: blue; text-decoration: underline;" href="mailto:mikenorton@pwsd76.ab.ca"><span style="font-family: "Calibri",sans-serif; font-size: 11pt;">mikenorton@pwsd76.ab.ca</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">><br>
<b>Sent:</b> Monday, July 24, 2017 3:26 PM<br>
<b>To:</b> Hamu Ebiso<br>
<b>Subject:</b> RE: Configure 3845 router for 911 call.</span><span style="color: black; font-family: "Calibri",sans-serif;">
</span></p>
<div>
<p style="margin: 0cm 0cm 0pt; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
</div>
</div>
<div>
<div>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">Hi Hamu, I don’t fully understand your call flow. POTS lines would normally connect to an FXO card. In that case, the easiest way to handle incoming calls is to do
“connection plar xxxx” on the voice-port, where xxxx is the extension number where you want to send the calls. But since you mention analog phones then it is not clear to me exactly what you are trying to do.</span><span style="color: black;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">Maybe take the conversation back to the mail list and give more explanation of the call flow, might be able to get more help that way.</span><span style="color: black;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">-mn</span><span style="color: black;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black;"></span></p>
<div>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: currentColor; padding: 3pt 0cm 0cm; border-image: none;">
<p><b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;"> Hamu Ebiso [</span><a style="color: blue; text-decoration: underline;" href="mailto:hebiso2010@hotmail.com"><span style="font-family: "Calibri",sans-serif; font-size: 11pt;">mailto:hebiso2010@hotmail.com</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">]
<br>
<b>Sent:</b> July 21, 2017 5:49 PM<br>
<b>To:</b> Norton, Mike <</span><a style="color: blue; text-decoration: underline;" href="mailto:mikenorton@pwsd76.ab.ca"><span style="font-family: "Calibri",sans-serif; font-size: 11pt;">mikenorton@pwsd76.ab.ca</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">><br>
<b>Subject:</b> Re: Configure 3845 router for 911 call.</span><span style="color: black;"></span></p>
</div>
</div>
<p><span style="color: black;"> </span></p>
<div id="divtagdefaultwrapper">
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Thank you very much Mike. I really appreciate your help.
</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">As I mentioned it before, These employees are residing in someone else's building and using CUCM across WAN. The reason behind trying to use POT Lines is, If WAN is done these employee will be
able to use POT Lines from Analog phones to call out. </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">One question is, if you can share command to setting how to send 911 calls to reception or security desk.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">I really appreciate your input and advise.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Thanks</span></p>
<p style="margin-bottom: 12pt;"><span style="color: black; font-family: "Calibri",sans-serif;">Hamu</span></p>
<div>
<div align="center" style="margin: 0cm 0cm 0pt; text-align: center; font-family: "Times New Roman",serif; font-size: 12pt;">
<span style="color: black; font-family: "Calibri",sans-serif;">
<hr width="98%" size="2" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p><b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;"> Norton, Mike <</span><a style="color: blue; text-decoration: underline;" href="mailto:mikenorton@pwsd76.ab.ca"><span style="color: rgb(5, 99, 193); font-family: "Calibri",sans-serif; font-size: 11pt;">mikenorton@pwsd76.ab.ca</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">><br>
<b>Sent:</b> Friday, July 21, 2017 5:43 PM<br>
<b>To:</b> Hamu Ebiso; cisco-voip voyp list<br>
<b>Subject:</b> RE: Configure 3845 router for 911 call.</span><span style="color: black; font-family: "Calibri",sans-serif;">
</span><span style="color: black;"></span></p>
<div>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span><span style="color: black;"></span></p>
</div>
</div>
<div>
<div>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">Currently your config will send the 911 calls out the “Local” T1. Once you have the POTS lines added, you will need to put your POTS ports into their own trunk group
and direct your outgoing dial-peers to the new trunk group instead of “Local.”</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">You should do something with inbound calls that come in on the POTS lines. E.g. if 911 calls you back, at bare minimum you should send the call to reception or security
desk.</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">For POTS lines you need an FXO card, not an FXS card. FXO is for connecting to telco Offices, FXS is for connecting to analog telephone Sets. So FXS will not do what
you need.</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">You don’t have any SRST configured. Is your CUCM on-site? If CUCM is across the WAN then you need to have something on-site that phones can register to when the WAN
is down (e.g. SRST, CME).</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">I don’t understand why you need the POTS lines? Why not send 911 calls out one of the T1s that this router already has?</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">-mn</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<p><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"> </span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
<div>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: currentColor; padding: 3pt 0cm 0cm; border-image: none;">
<p><b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;"> cisco-voip [</span><a style="color: blue; text-decoration: underline;" href="mailto:cisco-voip-bounces@puck.nether.net"><span style="color: rgb(5, 99, 193); font-family: "Calibri",sans-serif; font-size: 11pt;">mailto:cisco-voip-bounces@puck.nether.net</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">]
<b>On Behalf Of </b>Hamu Ebiso<br>
<b>Sent:</b> July 20, 2017 1:03 PM<br>
<b>To:</b> cisco-voip voyp list <</span><a style="color: blue; text-decoration: underline;" href="mailto:cisco-voip@puck.nether.net"><span style="color: rgb(5, 99, 193); font-family: "Calibri",sans-serif; font-size: 11pt;">cisco-voip@puck.nether.net</span></a><span style="color: black; font-family: "Calibri",sans-serif; font-size: 11pt;">><br>
<b>Subject:</b> [cisco-voip] Configure 3845 router for 911 call.</span><span style="color: black; font-family: "Calibri",sans-serif;"></span></p>
</div>
</div>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<div id="divtagdefaultwrapper">
<p><span style="color: black; font-family: "Calibri",sans-serif;">Hi Everyone,</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">I need help with this configuration for 911 only.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">back ground history, our company bought another company few years back. After about 6 months, the deal fail apart. Within that 6 months employees moved around to different building mixed. When
separation started, leaders negotiated so that we still provide professional service to the company that is separating from us for 3 years. In that 2 years, all the assets and employees need to be separated. There are about 50 employee of ours located in the
building of the company that is in the process of separating from us. We are in the process of separated them from this company system but in the same building. We had done all separation form phones to email server and etc. while in the process of separating
this employee we have run into issue with 911 if the site loose WAN connection. I was tasked to figure out this. I am just wondering if anyone has done this and help me.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">below is the router I am try to configure.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">3845 with EVM-HD-8FXS/DID module</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">ordered Amphenol cable to connect to 110 block</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">ordered 2 POT Lines
</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">I need help configuring this router for 911 call. I have attached the config I have and I am just wondering if I am missing anything. I haven't don't this kind of configuration before and I need
guidance.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Thank you very much!!</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>