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<p>Thank you Very much Matt for your imput. I know there will not be any Skill group CUCM but wondering guidance how configure other functionality in CUCM and unity server.</p>
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<p>thanks</p>
<p>Hamu<br>
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<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" face="Calibri, sans-serif" style="font-size: 11pt;"><b>From:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br>
<b>Sent:</b> Friday, August 4, 2017 12:33 PM<br>
<b>To:</b> Hamu Ebiso; cisco-voip voyp list<br>
<b>Subject:</b> RE: Need guidence to move Avaya users to cisco CUCM</font>
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">Unity Connection has holiday scheduling.
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">Here is the 9.x guide, albeit nothing has really changed:
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"><a id="LPlnk19462" style="color: rgb(5, 99, 193); text-decoration: underline;" href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag100.pdf" previewremoved="true">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag100.pdf</a></span></p>
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<a id="LPUrlAnchor_15018684487880.006698043245278784" style="text-decoration: none;" href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag100.pdf" target="_blank">Managing Schedules and Holidays in Cisco
Unity Connection 9</a></div>
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www.cisco.com</div>
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11-2 System Administration Guide for Cisco Unity Connection Release 9.x Chapter 11 Managing Schedules and Holidays in Cisco Unity Connection 9.x</div>
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">You can run your Hunt group through there via an auto attendant and probably get something close to what you want.</span></p>
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;">There are no skill levels in CUCM, that is what contact center is for. The closest you will get is longest idle in your line group settings.</span></p>
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<span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 10pt;">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: 443.541.1518</span><span style="color: rgb(31, 73, 125); font-family: "Calibri",sans-serif; font-size: 11pt;"><br>
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<b><span style="font-family: "Calibri",sans-serif; font-size: 11pt;">From:</span></b><span style="font-family: "Calibri",sans-serif; font-size: 11pt;"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Hamu Ebiso<br>
<b>Sent:</b> Friday, August 4, 2017 1:23 PM<br>
<b>To:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br>
<b>Subject:</b> [cisco-voip] Need guidence to move Avaya users to cisco CUCM</span></p>
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<p><span style="color: black; font-family: "Calibri",sans-serif;">I will be moving payroll group from Avaya phone system to Cisco CUCM. These users are accustomed to features that is not available in CUCM. I am just wondering if you can help how to replicate
what those user have in Avaya to Cisco CUCM.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">They have Holiday recording in Avaya and wondering how to replicate this without contact Center.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"><img width="650" height="174" tabindex="0" id="img144105" style="width: 6.77in; height: 1.812in;" border="0" unselectable="on" naturalwidth="650" naturalheight="174" src="cid:image002.png@01D30D25.CD016C90"></span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">If calls dialed to group main number, it will go to the most idle Agent based on defined skill Level</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"><img width="651" height="294" tabindex="0" id="img833468" style="width: 6.781in; height: 3.062in;" border="0" unselectable="on" naturalwidth="651" naturalheight="294" src="cid:image003.png@01D30D25.CD016C90"></span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"><img width="655" height="305" tabindex="0" id="img30228" style="width: 6.822in; height: 3.177in;" border="0" unselectable="on" naturalwidth="655" naturalheight="305" src="cid:image004.png@01D30D25.CD016C90"></span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Any help is greatly appreciated.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;">Thank you very much in advance.</span></p>
<p><span style="color: black; font-family: "Calibri",sans-serif;"> </span></p>
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