<div dir="ltr">I've been noticing a higher rate of fresh installs failing in about the last 18 months or so. I don't feel like opening a TAC case every time, because most of the time, I get the servers before the distributor even sends the smartnet stuff over, and CIN is pretty hard core about not letting me open CUCM cases with the server serial number. I wish there was an easier way to report issues for partners who run into all kinds of issues we just don't have the time to report.</div><br><div class="gmail_quote"><div dir="ltr">On Wed, Aug 9, 2017 at 8:29 PM Dana Tong <<a href="mailto:dana.tong@yellit.com.au">dana.tong@yellit.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">The most recent password was 12 characters, a mix of lower, upper, numbers, and special characters.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">The other job was 11, and much the same.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">I almost think it was a fresh Publisher, and using the OVA Subscriber. Then another fresh subscriber, for a 3 node cluster.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri">Cheers<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-family:Calibri;color:black">From: </span>
</b><span style="font-family:Calibri;color:black">Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>><br>
<b>Date: </b>Thursday, 10 August 2017 at 11:26 am<br>
<b>To: </b>Dana Tong <<a href="mailto:dana.tong@yellit.com.au" target="_blank">dana.tong@yellit.com.au</a>>, Dave Goodwin <<a href="mailto:dave.goodwin@december.net" target="_blank">dave.goodwin@december.net</a>>, Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>></span></p></div></div></div><div bgcolor="white" lang="EN-GB" link="blue" vlink="purple"><div class="m_-8932207241813842247WordSection1"><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><span style="font-family:Calibri;color:black"><br>
<b>Cc: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] 11.5.1SU2 Can't Add Node<u></u><u></u></span></p></div></div></div><div bgcolor="white" lang="EN-GB" link="blue" vlink="purple"><div class="m_-8932207241813842247WordSection1">
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<p><span style="font-family:Calibri;color:black">I just hit this issue tonight myself (11.5(SU1)); my case doesn't seem to fit CSCvb00248 as I am using 9 character passwords; I'm not using any special characters either. I've tried all the normal reboots, delete
/ re-added from the processNode table ... etc, NTP and DNS are solid. I opened a TAC case with the DB installer Service logs and Packet Captures from the pub. I'll update the thread if they turn anything up for me.<u></u><u></u></span></p>
<p><span style="font-family:Calibri;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:Calibri;color:black">In parallel, I think I'm going to try Dana's fix and scrap the pub and start over.<u></u><u></u></span></p>
<p><span style="font-family:Calibri;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:Calibri;color:black">-Ryan<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:Calibri;color:black">From:</span></b><span style="font-size:11.0pt;font-family:Calibri;color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Dana Tong <<a href="mailto:dana.tong@yellit.com.au" target="_blank">dana.tong@yellit.com.au</a>><br>
<b>Sent:</b> Wednesday, August 9, 2017 8:24 PM<br>
<b>To:</b> Dave Goodwin; Brian Meade<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 11.5.1SU2 Can't Add Node</span><span style="font-family:Calibri;color:black">
<u></u><u></u></span></p>
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<p><span style="font-size:11.0pt;font-family:Calibri;color:black">Yes I have had a similar error with the pre-installed OVA on two occasions. Mine was failing on the checking comms with the first node.</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">DNS / A and Reverse PTR was correct</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">Security password correct</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">Time / NTP was all working</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">Server nodes were added to Publisher as FQDN</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">My only solution was to build a fresh Publisher (or was it a fresh Subscriber?!?).
</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black">Hope this helps.</span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:Calibri;color:black"> </span><span style="color:black"><u></u><u></u></span></p>
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<p><b><span style="font-family:Calibri;color:black">From: </span></b><span style="font-family:Calibri;color:black">cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Dave Goodwin <<a href="mailto:dave.goodwin@december.net" target="_blank">dave.goodwin@december.net</a>><br>
<b>Date: </b>Thursday, 10 August 2017 at 7:32 am<br>
<b>To: </b>Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>><br>
<b>Cc: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] 11.5.1SU2 Can't Add Node</span><span style="color:black"><u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="font-family:Tahoma;color:black">A few months ago back on SU1, I was using a 16 character password for the platform on a brand new cluster and the subscriber installs would always fail. At first I thought it was a problem with PCD (which I was
using to install the cluster) but turns out it happened even when doing the whole process by hand. The workaround was to use a 15 character password during the install. I haven't tried a fresh install of a cluster with SU2 yet to see if it's really fixed -
but the affected versions field does list the SU2 build numbers.</span><span style="color:black"><u></u><u></u></span></p>
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<p><span style="font-family:Tahoma;color:black"><a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb00248/" target="_blank">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb00248/</a></span><span style="color:black"><u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="font-family:Tahoma;color:black">Here is what any sub node looked like when it failed for this reason (assuming the screen shot attaches for me properly)...</span><span style="color:black"><u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="color:black">On Wed, Aug 9, 2017 at 5:09 PM, Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>> wrote:<u></u><u></u></span></p>
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<p><span style="color:black">Found a bug related to custom banner size but not much else- <a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCub14050" target="_blank">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCub14050</a>
<u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="color:black">I was using the same exact version for CUCM and CUC with no issues adding nodes.<u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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<p><span style="color:black">On Wed, Aug 9, 2017 at 5:07 PM, Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>> wrote:<u></u><u></u></span></p>
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<p><span style="color:black">I just did this successfully a couple weeks ago. Where does it break?<u></u><u></u></span></p>
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<p><span style="color:black">On Wed, Aug 9, 2017 at 5:04 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<u></u><u></u></span></p>
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<p><span lang="EN-US" style="color:black">I’ve set, reset, typed different versions of the security password and can’t get nodes added via the factory prebuilt VMs on brand new BE7Ks</span><span style="color:black"><u></u><u></u></span></p>
<p><span lang="EN-US" style="color:black">Is there a known bug or am I crazy?</span><span style="color:black"><u></u><u></u></span></p>
<p><span lang="EN-US" style="color:black">Both CUC and CUCM, albeit I doubt that matters since that part of the code is shared.</span><span style="color:black"><u></u><u></u></span></p>
<p><span lang="EN-US" style="color:black"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span lang="EN-US" style="font-size:10.0pt;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:(443)%20541-1518" target="_blank">443.541.1518</a></span><span style="color:black"><u></u><u></u></span></p>
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<p><span style="color:black"> <u></u><u></u></span></p>
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