<div dir="ltr">I'd try getting rid of all the other columns and seeing what kinds of errors you may be getting in the BAT log file.</div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Aug 11, 2017 at 4:27 PM, Dave Wolgast <span dir="ltr"><<a href="mailto:dwolgas1@rochester.rr.com" target="_blank">dwolgas1@rochester.rr.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>CUCM 10.5.2-12901-1</div><div><br></div>I am having an issue using BAT to update User Credential Policy for a group of >1000 users. <div><br></div><div>My procedure is as follows:</div><div><ol><li>Bulk Administration/Users/Export Users (I queried by department) using All User Format</li><li>Download resulting export file and convert to csv in Excel</li><li>Edit the PASSWORD AUTHENTICATION RULE and PIN AUTHENTICATION RULE columns (with verified valid rule names)</li><li>Replace PASSWORD and PIN column data with # (to be ignored during update)</li><li>Upload csv import file</li><li>BAT/Users/Update Users/Custom File</li><li>Specify the file I just uploaded, using # as the value to be ignored</li><li>Run the update</li></ol><div>The passwords and PINs stay intact as expected, but the Auth Rules do not update. I am not sure why, because I think this has worked in the past. NOTE: I did get the Department field to update on a few records during the same update job.</div></div><div><br></div><div>Does anyone have any tips or advice for what I might have missed?</div><div><br></div><div>I really appreciate your help!!</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Dave Wolgast</div></font></span></div><span class="HOEnZb"><font color="#888888"><div dir="ltr">-- <br></div><div class="m_848194410933527341gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Dave Wolgast<div>Livonia, NY</div><div><a href="tel:(585)%20402-3375" value="+15854023375" target="_blank">585.402.3375</a></div></div></div>
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