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<p class="MsoNormal"><span style="font-family:"Segoe UI Symbol",sans-serif;color:#1F497D">So we had to set our domain to be our onmicrosoft.com domain and also make sure your impersonation account is a non-sso account if you use sso with O365.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI Symbol",sans-serif;color:#1F497D">If you don’t know that stuff your 365 admins should, every tenant has an onmicrosoft domain and you should have backdoor accounts for non sso access.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI Symbol",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Terry Oakley<br>
<b>Sent:</b> Tuesday, October 3, 2017 4:38 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Office 365 and Unity Connection<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt">We have just moved from on premise Exchange (2007) to a hybrid environment with Office 365. We are in the process of moving from Exchange UM to Unity Connection (11.x). Is there anyone out
there that has successfully found a solution? We have followed a number of documents (all Unity Connection 9 or older) and so far have been unable to get the Unified Messaging Service to complete a Test connection. Here is our setup<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt">Our setup is like this: (user name removed for paste)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="mso-fareast-language:EN-CA"><img width="862" height="831" style="width:8.9791in;height:8.6562in" id="Picture_x0020_1" src="cid:image001.png@01D33C66.BEB96C30"></span><span lang="EN-CA" style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt">We have created the impersonation account on the Office 365 environment and given it the permissions but still cannot connect. If you have any information that would be most helpful.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt">Terry<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="color:#1F497D;mso-fareast-language:EN-CA">Terry Oakley</span></b><b><span lang="EN-CA" style="font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Telecommunications Coordinator
</span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|
</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Information Technology Services<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Red Deer College
</span></b><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">100 College Blvd.
</span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">
</span><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Box 5005
</span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|
</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Red Deer<b>
</b></span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">
</span><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Alberta
</span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|
</span></b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">T4N 5H5<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">work (403) 342-<b>3521
</b></span><b><span lang="EN-CA" style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|
</span></b><b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA"> </span></b><span lang="EN-CA" style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">FAX (403) 343-4034</span><span lang="EN-CA" style="color:#1F497D;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
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