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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That’s exactly what I have. However, when you dial that DID, you get a prompt asking you to enter the phone number you want to leave a message for instead of
asking you to sign-in. However, if you type “*”, it will let you sign in. From google, this appears to be normal issue and the recommendation is to train users to know that. Our users aren’t that trainable however.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">----<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Matthew Huff | 1 Manhattanville Rd
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">Director of Operations | Purchase, NY 10577<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">OTA Management LLC | Phone: 914-460-4039<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D">aim: matthewbhuff | Fax: 914-694-5669<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Charles Goldsmith [mailto:wokka@justfamily.org]
<br>
<b>Sent:</b> Tuesday, October 3, 2017 12:41 PM<br>
<b>To:</b> Matthew Huff <mhuff@ox.com><br>
<b>Cc:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Skipping * on inbound external calls to Unity<o:p></o:p></span></p>
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<p class="MsoNormal">IIRC, you should be able to setup a direct routing rule with the DID and have it send to Conversation > Attempt Sign-In.<o:p></o:p></p>
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<p class="MsoNormal">On CUCM, just setup a CTI-RP to send the number over to CUC.<o:p></o:p></p>
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<p class="MsoNormal">On Tue, Oct 3, 2017 at 10:52 AM, Matthew Huff <<a href="mailto:mhuff@ox.com" target="_blank">mhuff@ox.com</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<p class="MsoNormal">If we have an externally available number to access Unity voicemail, is there anyway of changing it so that it doesn't prompt asking for phone number to dial? You can hit * to enter your extension and passcode, but only if you remember
to hit *.<br>
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<br>
<br>
----<br>
Matthew Huff | 1 Manhattanville Rd<br>
Director of Operations | Purchase, NY 10577<br>
OTA Management LLC | Phone: <a href="tel:914-460-4039">914-460-4039</a><br>
aim: matthewbhuff | Fax: <a href="tel:914-694-5669">914-694-5669</a><br>
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<br>
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<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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