<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<p>Variphy has the ability to report on devices that essentially makes 0 calls. Or any threshold too. Variphy would require data dump or Billing Application Server set up in CUCM to send it CDR. A portion of the report builder allows you to search on the phones
not logged in or with no CDR data. They have free demonstration/evaluation and support if you are enrolled in an evaluation. I'm sure they can assist you to help get you what you are looking for.</p>
<p><br>
</p>
<p><a href="https://www.variphy.com/products/free-trial" class="OWAAutoLink" id="LPlnk965307" previewremoved="true">https://www.variphy.com/products/free-trial</a></p>
<div id="LPBorder_GT_15070490973640.5403058852454345" style="margin-bottom: 20px; overflow: auto; width: 100%; text-indent: 0px;">
<table id="LPContainer_15070490973560.43748523570420295" role="presentation" cellspacing="0" style="width: 90%; background-color: rgb(255, 255, 255); position: relative; overflow: auto; padding-top: 20px; padding-bottom: 20px; margin-top: 20px; border-top: 1px dotted rgb(200, 200, 200); border-bottom: 1px dotted rgb(200, 200, 200);">
<tbody>
<tr valign="top" style="border-spacing: 0px;">
<td id="TextCell_15070490973600.5497723595098916" colspan="2" style="vertical-align: top; position: relative; padding: 0px; display: table-cell;">
<div id="LPRemovePreviewContainer_15070490973600.6456810974641638"></div>
<div id="LPTitle_15070490973600.24883490965323296" style="top: 0px; color: rgb(0, 120, 215); font-weight: normal; font-size: 21px; font-family: wf_segoe-ui_light, "Segoe UI Light", "Segoe WP Light", "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; line-height: 21px;">
<a id="LPUrlAnchor_15070490973600.9533344492333857" href="https://www.variphy.com/products/free-trial" target="_blank" style="text-decoration: none;">Start Your Free Trial of Variphy Today | Variphy Cisco CDR ...</a></div>
<div id="LPMetadata_15070490973600.1259208241519334" style="margin: 10px 0px 16px; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 14px;">
www.variphy.com</div>
<div id="LPDescription_15070490973600.9466520240942891" style="display: block; color: rgb(102, 102, 102); font-weight: normal; font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; font-size: 14px; line-height: 20px; max-height: 100px; overflow: hidden;">
Start Your Free Trial of Variphy Today. Variphy is software for Cisco CDR Reporting and Call Analytics.</div>
</td>
</tr>
</tbody>
</table>
</div>
<br>
<p><br>
</p>
<div id="Signature">Dan Schmitt<br>
<br>
<a href="mailto:customade806@hotmail.com" id="LPNoLP">customade806@hotmail.com</a><br>
</div>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of cisco-voip-request@puck.nether.net <cisco-voip-request@puck.nether.net><br>
<b>Sent:</b> Tuesday, October 3, 2017 11:00 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> cisco-voip Digest, Vol 168, Issue 3</font>
<div> </div>
</div>
</div>
<font size="2"><span style="font-size:10pt;">
<div class="PlainText">Send cisco-voip mailing list submissions to<br>
cisco-voip@puck.nether.net<br>
<br>
To subscribe or unsubscribe via the World Wide Web, visit<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
or, via email, send a message with subject or body 'help' to<br>
cisco-voip-request@puck.nether.net<br>
<br>
You can reach the person managing the list at<br>
cisco-voip-owner@puck.nether.net<br>
<br>
When replying, please edit your Subject line so it is more specific<br>
than "Re: Contents of cisco-voip digest..."<br>
<br>
<br>
Today's Topics:<br>
<br>
1. T1 PRI configuration on 2921 not matching startup config<br>
(Lelio Fulgenzi)<br>
2. Re: reporting on (not)used phones or desks (cisco@cips.nl)<br>
3. Re: T1 PRI configuration on 2921 not matching startup config<br>
(Lelio Fulgenzi)<br>
4. Re: T1 PRI configuration on 2921 not matching startup config<br>
(Evgeny Izetov)<br>
5. Re: reporting on (not)used phones or desks (Charles Goldsmith)<br>
6. Re: T1 PRI configuration on 2921 not matching startup config<br>
(Lelio Fulgenzi)<br>
7. Re: T1 PRI configuration on 2921 not matching startup config<br>
(NateCCIE)<br>
8. Re: Adding custom entries to the Unity directory? (Derek Andrew)<br>
9. Skipping * on inbound external calls to Unity (Matthew Huff)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Mon, 2 Oct 2017 18:29:29 +0000<br>
From: Lelio Fulgenzi <lelio@uoguelph.ca><br>
To: "voyp list, cisco-voip (cisco-voip@puck.nether.net)"<br>
<cisco-voip@puck.nether.net><br>
Subject: [cisco-voip] T1 PRI configuration on 2921 not matching<br>
startup config<br>
Message-ID:<br>
<YTXPR01MB0640D04600F2B061F091FDFEAC7D0@YTXPR01MB0640.CANPRD01.PROD.OUTLOOK.COM><br>
<br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
<br>
OK - Having a weird issue. I was pretty sure that the router config took precedence over CUCM (with respect to enabling ports).<br>
<br>
I've got four of the four ports configured on CUCM. So not sure why three are being configured on the router.<br>
<br>
Very strange!<br>
<br>
My startup looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
shutdown<br>
cablelength long 0db<br>
!<br>
controller T1 0/0/3<br>
shutdown<br>
cablelength long 0db<br>
!<br>
<snip><br>
!<br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
isdn bchan-number-order ascending<br>
no cdp enable<br>
<snip><br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
!<br>
<br>
<br>
<br>
But after a reload, my running config looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
cablelength long 0db<br>
pri-group timeslots 1-8,24 service mgcp<br>
!<br>
controller T1 0/0/3<br>
cablelength long 0db<br>
!<br>
<snip><br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn protocol-emulate network<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/2:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
<snip><br>
!<br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/2:23<br>
echo-cancel coverage 64<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519-824-4120 Ext 56354<br>
lelio@uoguelph.ca<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<br>
<br>
-------------- next part --------------<br>
A non-text attachment was scrubbed...<br>
Name: winmail.dat<br>
Type: application/ms-tnef<br>
Size: 19249 bytes<br>
Desc: not available<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/34b78527/attachment-0001.bin">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/34b78527/attachment-0001.bin</a>><br>
<br>
------------------------------<br>
<br>
Message: 2<br>
Date: Mon, 2 Oct 2017 21:51:35 +0200<br>
From: <cisco@cips.nl><br>
To: "'voip puck'" <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] reporting on (not)used phones or desks<br>
Message-ID: <002601d33bb7$da9d6b40$8fd841c0$@cips.nl><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
This looks interesting, thank you for the link.<br>
<br>
<br>
<br>
I quickly looked at the solution and it seems a nice and complete product.<br>
<br>
However it still seems some work and maintenance to get this working.<br>
<br>
How will this work with phones not logged in and users logged in to phones via extension mobility?<br>
<br>
It looks like I have to enrich the data collected by this tool manually.<br>
<br>
Any experience whit this?<br>
<br>
<br>
<br>
Kr,<br>
<br>
Henk<br>
<br>
<br>
<br>
From: Charles Goldsmith [<a href="mailto:wokka@justfamily.org">mailto:wokka@justfamily.org</a>]
<br>
Sent: maandag 2 oktober 2017 15:36<br>
To: cisco@cips.nl<br>
Cc: voip puck <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] reporting on (not)used phones or desks<br>
<br>
<br>
<br>
variphy.com <<a href="http://variphy.com">http://variphy.com</a>> has a report that looks at CDR records and will give you a report on directory numbers that have not been used, but you would need to build a database of CDR records on Variphy or import them
if you archived elsewhere.<br>
<br>
<br>
<br>
On Mon, Oct 2, 2017 at 8:10 AM, <cisco@cips.nl <<a href="mailto:cisco@cips.nl">mailto:cisco@cips.nl</a>> > wrote:<br>
<br>
Hi,<br>
<br>
<br>
<br>
We have around 450 desks in the office and between 250-275 are mainly used by sales employees and flexworkers who do not need a personal desk because they are not always in the office, every day.<br>
<br>
We are using extension mobility for almost all users, with mainly 7942 and 8841 phones.<br>
<br>
I?m looking for a solution to get some reporting details on the usage of the desks.<br>
<br>
We need to cut-down the number of desks and I want to see which desks are not used, preferably by floor.<br>
<br>
Are there any tools you use to get this visible?<br>
<br>
I was thinking of a phone report of phones which have not been used for a specific period of time, or maybe do something with extension mobility?<br>
<br>
Any thoughts anyone?<br>
<br>
<br>
<br>
Thanks.<br>
<br>
Henk<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net <<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>>
<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/5cf993dd/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/5cf993dd/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 3<br>
Date: Mon, 2 Oct 2017 20:02:19 +0000<br>
From: Lelio Fulgenzi <lelio@uoguelph.ca><br>
To: "voyp list, cisco-voip (cisco-voip@puck.nether.net)"<br>
<cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] T1 PRI configuration on 2921 not matching<br>
startup config<br>
Message-ID:<br>
<YTXPR01MB06406E0BB59E91542517FDDEAC7D0@YTXPR01MB0640.CANPRD01.PROD.OUTLOOK.COM><br>
<br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
<br>
Well, apparently, CUCM enabling of ports overrides the router configuration.<br>
<br>
I did have all four ports configured. After deleting those two ports, the running now matches the startup.<br>
<br>
This is very weird. Is there a configuration command that says only download configuration for the ports I've enabled?<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519-824-4120 Ext 56354<br>
lelio@uoguelph.ca<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<br>
<br>
From: cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Lelio Fulgenzi<br>
Sent: Monday, October 02, 2017 2:29 PM<br>
To: voyp list, cisco-voip (cisco-voip@puck.nether.net)<br>
Subject: [cisco-voip] T1 PRI configuration on 2921 not matching startup config<br>
<br>
<br>
OK - Having a weird issue. I was pretty sure that the router config took precedence over CUCM (with respect to enabling ports).<br>
<br>
I've got four of the four ports configured on CUCM. So not sure why three are being configured on the router.<br>
<br>
Very strange!<br>
<br>
My startup looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
shutdown<br>
cablelength long 0db<br>
!<br>
controller T1 0/0/3<br>
shutdown<br>
cablelength long 0db<br>
!<br>
<snip><br>
!<br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
isdn bchan-number-order ascending<br>
no cdp enable<br>
<snip><br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
!<br>
<br>
<br>
<br>
But after a reload, my running config looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
cablelength long 0db<br>
pri-group timeslots 1-8,24 service mgcp<br>
!<br>
controller T1 0/0/3<br>
cablelength long 0db<br>
!<br>
<snip><br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn protocol-emulate network<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/2:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
<snip><br>
!<br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/2:23<br>
echo-cancel coverage 64<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519-824-4120 Ext 56354<br>
lelio@uoguelph.ca<<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>><br>
www.uoguelph.ca/ccs<<a href="http://www.uoguelph.ca/ccs">http://www.uoguelph.ca/ccs</a>><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/e0c94be9/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/e0c94be9/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 4<br>
Date: Mon, 2 Oct 2017 18:24:45 -0400<br>
From: Evgeny Izetov <eizetov@gmail.com><br>
To: Lelio Fulgenzi <lelio@uoguelph.ca><br>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] T1 PRI configuration on 2921 not matching<br>
startup config<br>
Message-ID:<br>
<CAKLHLoVCBgTGiJnMiTTWj_H=rF_VbUcs0t=oyGRg+ZyFYr6cng@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
I wonder if you only had enough DSPs for those 2 and 1/3 PRIs.<br>
<br>
On Oct 2, 2017 4:02 PM, "Lelio Fulgenzi" <lelio@uoguelph.ca> wrote:<br>
<br>
<br>
<br>
Well, apparently, CUCM enabling of ports overrides the router<br>
configuration.<br>
<br>
<br>
<br>
I did have all four ports configured. After deleting those two ports, the<br>
running now matches the startup.<br>
<br>
<br>
<br>
This is very weird. Is there a configuration command that says only<br>
download configuration for the ports I?ve enabled?<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
---<br>
<br>
Lelio Fulgenzi, B.A.<br>
<br>
Senior Analyst, Network Infrastructure<br>
<br>
Computing and Communications Services (CCS)<br>
<br>
University of Guelph<br>
<br>
<br>
<br>
519-824-4120 Ext 56354 <(519)%20824-4120><br>
<br>
lelio@uoguelph.ca<br>
<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>
<br>
Room 037, Animal Science and Nutrition Building<br>
<br>
Guelph, Ontario, N1G 2W1<br>
<br>
<br>
<br>
*From:* cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] *On Behalf<br>
Of *Lelio Fulgenzi<br>
*Sent:* Monday, October 02, 2017 2:29 PM<br>
*To:* voyp list, cisco-voip (cisco-voip@puck.nether.net)<br>
*Subject:* [cisco-voip] T1 PRI configuration on 2921 not matching startup<br>
config<br>
<br>
<br>
<br>
<br>
<br>
OK ? Having a weird issue. I was pretty sure that the router config took<br>
precedence over CUCM (with respect to enabling ports).<br>
<br>
<br>
<br>
I?ve got four of the four ports configured on CUCM. So not sure why three<br>
are being configured on the router.<br>
<br>
<br>
<br>
Very strange!<br>
<br>
<br>
<br>
My startup looks something like this:<br>
<br>
<br>
<br>
controller T1 0/0/0<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/1<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/2<br>
<br>
shutdown<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
controller T1 0/0/3<br>
<br>
shutdown<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
<snip><br>
<br>
!<br>
<br>
interface Serial0/0/0:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/1:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
isdn bchan-number-order ascending<br>
<br>
no cdp enable<br>
<br>
<snip><br>
<br>
voice-port 0/0/0:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/1:23<br>
<br>
!<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
But after a reload, my running config looks something like this:<br>
<br>
<br>
<br>
controller T1 0/0/0<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/1<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/2<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-8,24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/3<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
<snip><br>
<br>
interface Serial0/0/0:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/1:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn protocol-emulate network<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/2:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
<snip><br>
<br>
!<br>
<br>
voice-port 0/0/0:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/1:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/2:23<br>
<br>
echo-cancel coverage 64<br>
<br>
<br>
<br>
---<br>
<br>
Lelio Fulgenzi, B.A.<br>
<br>
Senior Analyst, Network Infrastructure<br>
<br>
Computing and Communications Services (CCS)<br>
<br>
University of Guelph<br>
<br>
<br>
<br>
519-824-4120 Ext 56354 <(519)%20824-4120><br>
<br>
lelio@uoguelph.ca<br>
<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>
<br>
Room 037, Animal Science and Nutrition Building<br>
<br>
Guelph, Ontario, N1G 2W1<br>
<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/609da317/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/609da317/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 5<br>
Date: Mon, 2 Oct 2017 17:47:46 -0500<br>
From: Charles Goldsmith <wokka@justfamily.org><br>
To: cisco@cips.nl<br>
Cc: voip puck <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] reporting on (not)used phones or desks<br>
Message-ID:<br>
<CAGm7T+CSfS4t9qsc4oK8GUX7AMKgSdMZeP2f_kM6t_kaSWn+kg@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
This report works purely off of CDR data, so the report will only be as<br>
good as the data. Let's say you have the last 6 months of CDR data<br>
archived on an SFTP server. You can upload that into Variphy and let it<br>
process it and then run the report. It will tell you what phones have not<br>
been used in the last 6 months, including your extension mobility DN's.<br>
The report is easy to setup and they have good documentation for it.<br>
<br>
Request a demo from them, the product is very good for this plus other<br>
features.<br>
<br>
<br>
On Mon, Oct 2, 2017 at 2:51 PM, <cisco@cips.nl> wrote:<br>
<br>
> This looks interesting, thank you for the link.<br>
><br>
><br>
><br>
> I quickly looked at the solution and it seems a nice and complete product.<br>
><br>
> However it still seems some work and maintenance to get this working.<br>
><br>
> How will this work with phones not logged in and users logged in to phones<br>
> via extension mobility?<br>
><br>
> It looks like I have to enrich the data collected by this tool manually.<br>
><br>
> Any experience whit this?<br>
><br>
><br>
><br>
> Kr,<br>
><br>
> Henk<br>
><br>
><br>
><br>
> *From:* Charles Goldsmith [<a href="mailto:wokka@justfamily.org">mailto:wokka@justfamily.org</a>]<br>
> *Sent:* maandag 2 oktober 2017 15:36<br>
> *To:* cisco@cips.nl<br>
> *Cc:* voip puck <cisco-voip@puck.nether.net><br>
> *Subject:* Re: [cisco-voip] reporting on (not)used phones or desks<br>
><br>
><br>
><br>
> variphy.com has a report that looks at CDR records and will give you a<br>
> report on directory numbers that have not been used, but you would need to<br>
> build a database of CDR records on Variphy or import them if you archived<br>
> elsewhere.<br>
><br>
><br>
><br>
> On Mon, Oct 2, 2017 at 8:10 AM, <cisco@cips.nl> wrote:<br>
><br>
> Hi,<br>
><br>
><br>
><br>
> We have around 450 desks in the office and between 250-275 are mainly used<br>
> by sales employees and flexworkers who do not need a personal desk because<br>
> they are not always in the office, every day.<br>
><br>
> We are using extension mobility for almost all users, with mainly 7942 and<br>
> 8841 phones.<br>
><br>
> I?m looking for a solution to get some reporting details on the usage of<br>
> the desks.<br>
><br>
> We need to cut-down the number of desks and I want to see which desks are<br>
> not used, preferably by floor.<br>
><br>
> Are there any tools you use to get this visible?<br>
><br>
> I was thinking of a phone report of phones which have not been used for a<br>
> specific period of time, or maybe do something with extension mobility?<br>
><br>
> Any thoughts anyone?<br>
><br>
><br>
><br>
> Thanks.<br>
><br>
> Henk<br>
><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> cisco-voip@puck.nether.net<br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> cisco-voip@puck.nether.net<br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
><br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/521ffa0e/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/521ffa0e/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 6<br>
Date: Tue, 3 Oct 2017 00:16:01 +0000<br>
From: Lelio Fulgenzi <lelio@uoguelph.ca><br>
To: Evgeny Izetov <eizetov@gmail.com><br>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] T1 PRI configuration on 2921 not matching<br>
startup config<br>
Message-ID: <4048528A-474C-4440-8AA6-279240C9F7A6@uoguelph.ca><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
<br>
That was definitely one issue. I was pretty sure I entered that command manually, but apparently not. So that's why the last one did not come up.<br>
<br>
Still very weird. I had always assumed that the router asked for the configuration for enabled ports only.<br>
<br>
Sent from my iPhone<br>
<br>
On Oct 2, 2017, at 6:24 PM, Evgeny Izetov <eizetov@gmail.com<mailto:eizetov@gmail.com>> wrote:<br>
<br>
I wonder if you only had enough DSPs for those 2 and 1/3 PRIs.<br>
<br>
On Oct 2, 2017 4:02 PM, "Lelio Fulgenzi" <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:<br>
<br>
Well, apparently, CUCM enabling of ports overrides the router configuration.<br>
<br>
I did have all four ports configured. After deleting those two ports, the running now matches the startup.<br>
<br>
This is very weird. Is there a configuration command that says only download configuration for the ports I?ve enabled?<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519-824-4120 Ext 56354<tel:(519)%20824-4120><br>
lelio@uoguelph.ca<<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>><br>
www.uoguelph.ca/ccs<<a href="http://www.uoguelph.ca/ccs">http://www.uoguelph.ca/ccs</a>><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<br>
<br>
From: cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net</a>>] On Behalf Of Lelio Fulgenzi<br>
Sent: Monday, October 02, 2017 2:29 PM<br>
To: voyp list, cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>)<br>
Subject: [cisco-voip] T1 PRI configuration on 2921 not matching startup config<br>
<br>
<br>
OK ? Having a weird issue. I was pretty sure that the router config took precedence over CUCM (with respect to enabling ports).<br>
<br>
I?ve got four of the four ports configured on CUCM. So not sure why three are being configured on the router.<br>
<br>
Very strange!<br>
<br>
My startup looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
shutdown<br>
cablelength long 0db<br>
!<br>
controller T1 0/0/3<br>
shutdown<br>
cablelength long 0db<br>
!<br>
<snip><br>
!<br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
isdn bchan-number-order ascending<br>
no cdp enable<br>
<snip><br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
!<br>
<br>
<br>
<br>
But after a reload, my running config looks something like this:<br>
<br>
controller T1 0/0/0<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/1<br>
cablelength long 0db<br>
pri-group timeslots 1-24 service mgcp<br>
!<br>
controller T1 0/0/2<br>
cablelength long 0db<br>
pri-group timeslots 1-8,24 service mgcp<br>
!<br>
controller T1 0/0/3<br>
cablelength long 0db<br>
!<br>
<snip><br>
interface Serial0/0/0:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/1:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn protocol-emulate network<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
interface Serial0/0/2:23<br>
no ip address<br>
encapsulation hdlc<br>
isdn switch-type primary-dms100<br>
isdn incoming-voice voice<br>
isdn bind-l3 ccm-manager<br>
no cdp enable<br>
!<br>
<snip><br>
!<br>
voice-port 0/0/0:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/1:23<br>
echo-cancel coverage 64<br>
!<br>
voice-port 0/0/2:23<br>
echo-cancel coverage 64<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519-824-4120 Ext 56354<tel:(519)%20824-4120><br>
lelio@uoguelph.ca<<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>><br>
www.uoguelph.ca/ccs<<a href="http://www.uoguelph.ca/ccs">http://www.uoguelph.ca/ccs</a>><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171003/1775dfbf/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171003/1775dfbf/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 7<br>
Date: Mon, 2 Oct 2017 18:19:10 -0600<br>
From: NateCCIE <nateccie@gmail.com><br>
To: "'Lelio Fulgenzi'" <lelio@uoguelph.ca>, "'Evgeny Izetov'"<br>
<eizetov@gmail.com><br>
Cc: "'Cisco VoIP Group'" <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] T1 PRI configuration on 2921 not matching<br>
startup config<br>
Message-ID: <03ee01d33bdd$3cbfcb90$b63f62b0$@gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
The router gets the whole config snip it CUCM thinks it needs via TFTP. If you don?t want cucm to configure the ports, then you don?t put a config on the ports in CUCM.<br>
<br>
<br>
<br>
I agree with Evgeny, it looks like the router is short DSPs for the PRIs.<br>
<br>
<br>
<br>
-Nate<br>
<br>
<br>
<br>
From: cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Lelio Fulgenzi<br>
Sent: Monday, October 2, 2017 6:16 PM<br>
To: Evgeny Izetov <eizetov@gmail.com><br>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] T1 PRI configuration on 2921 not matching startup config<br>
<br>
<br>
<br>
<br>
<br>
That was definitely one issue. I was pretty sure I entered that command manually, but apparently not. So that's why the last one did not come up.
<br>
<br>
<br>
<br>
Still very weird. I had always assumed that the router asked for the configuration for enabled ports only.
<br>
<br>
Sent from my iPhone<br>
<br>
<br>
On Oct 2, 2017, at 6:24 PM, Evgeny Izetov <eizetov@gmail.com <<a href="mailto:eizetov@gmail.com">mailto:eizetov@gmail.com</a>> > wrote:<br>
<br>
I wonder if you only had enough DSPs for those 2 and 1/3 PRIs.<br>
<br>
<br>
<br>
On Oct 2, 2017 4:02 PM, "Lelio Fulgenzi" <lelio@uoguelph.ca <<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>> > wrote:<br>
<br>
<br>
<br>
Well, apparently, CUCM enabling of ports overrides the router configuration. <br>
<br>
<br>
<br>
I did have all four ports configured. After deleting those two ports, the running now matches the startup.<br>
<br>
<br>
<br>
This is very weird. Is there a configuration command that says only download configuration for the ports I?ve enabled?<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
---<br>
<br>
Lelio Fulgenzi, B.A.<br>
<br>
Senior Analyst, Network Infrastructure<br>
<br>
Computing and Communications Services (CCS)<br>
<br>
University of Guelph<br>
<br>
<br>
<br>
519-824-4120 Ext 56354 <tel:(519)%20824-4120> <br>
<br>
lelio@uoguelph.ca <<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>>
<br>
<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> <<a href="http://www.uoguelph.ca/ccs">http://www.uoguelph.ca/ccs</a>>
<br>
<br>
Room 037, Animal Science and Nutrition Building<br>
<br>
Guelph, Ontario, N1G 2W1<br>
<br>
<br>
<br>
From: cisco-voip [<a href=""></a>mailto:cisco-voip-bounces@puck.nether.net <<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>> ] On Behalf Of Lelio Fulgenzi<br>
Sent: Monday, October 02, 2017 2:29 PM<br>
To: voyp list, cisco-voip (cisco-voip@puck.nether.net <<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>> )<br>
Subject: [cisco-voip] T1 PRI configuration on 2921 not matching startup config<br>
<br>
<br>
<br>
<br>
<br>
OK ? Having a weird issue. I was pretty sure that the router config took precedence over CUCM (with respect to enabling ports).
<br>
<br>
<br>
<br>
I?ve got four of the four ports configured on CUCM. So not sure why three are being configured on the router.<br>
<br>
<br>
<br>
Very strange!<br>
<br>
<br>
<br>
My startup looks something like this:<br>
<br>
<br>
<br>
controller T1 0/0/0<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/1<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/2<br>
<br>
shutdown<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
controller T1 0/0/3<br>
<br>
shutdown<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
<snip><br>
<br>
!<br>
<br>
interface Serial0/0/0:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/1:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
isdn bchan-number-order ascending<br>
<br>
no cdp enable<br>
<br>
<snip><br>
<br>
voice-port 0/0/0:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/1:23<br>
<br>
!<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
But after a reload, my running config looks something like this:<br>
<br>
<br>
<br>
controller T1 0/0/0<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/1<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/2<br>
<br>
cablelength long 0db<br>
<br>
pri-group timeslots 1-8,24 service mgcp<br>
<br>
!<br>
<br>
controller T1 0/0/3<br>
<br>
cablelength long 0db<br>
<br>
!<br>
<br>
<snip><br>
<br>
interface Serial0/0/0:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/1:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn protocol-emulate network<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
interface Serial0/0/2:23<br>
<br>
no ip address<br>
<br>
encapsulation hdlc<br>
<br>
isdn switch-type primary-dms100<br>
<br>
isdn incoming-voice voice<br>
<br>
isdn bind-l3 ccm-manager<br>
<br>
no cdp enable<br>
<br>
!<br>
<br>
<snip><br>
<br>
!<br>
<br>
voice-port 0/0/0:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/1:23<br>
<br>
echo-cancel coverage 64<br>
<br>
!<br>
<br>
voice-port 0/0/2:23<br>
<br>
echo-cancel coverage 64<br>
<br>
<br>
<br>
---<br>
<br>
Lelio Fulgenzi, B.A.<br>
<br>
Senior Analyst, Network Infrastructure<br>
<br>
Computing and Communications Services (CCS)<br>
<br>
University of Guelph<br>
<br>
<br>
<br>
519-824-4120 Ext 56354 <tel:(519)%20824-4120> <br>
<br>
lelio@uoguelph.ca <<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>>
<br>
<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> <<a href="http://www.uoguelph.ca/ccs">http://www.uoguelph.ca/ccs</a>>
<br>
<br>
Room 037, Animal Science and Nutrition Building<br>
<br>
Guelph, Ontario, N1G 2W1<br>
<br>
<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net <<a href="mailto:cisco-voip@puck.nether.net">mailto:cisco-voip@puck.nether.net</a>>
<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/9be4bca2/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171002/9be4bca2/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 8<br>
Date: Tue, 3 Oct 2017 09:21:50 -0600<br>
From: Derek Andrew <Derek.Andrew@usask.ca><br>
To: Ben Amick <bamick@humanarc.com><br>
Cc: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>
Subject: Re: [cisco-voip] Adding custom entries to the Unity<br>
directory?<br>
Message-ID:<br>
<CAAf7Uo=RJyjv5jkO2Qyk6koDJDcso1VRaB8R2TimhUUm_TwhxA@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Add the help desk name and phone number to Contacts>Contacts.<br>
Refresh the Tools>"Grammar Statistics"<br>
<br>
<br>
<br>
On Wed, Sep 27, 2017 at 7:42 AM, Ben Amick <bamick@humanarc.com> wrote:<br>
<br>
> Hey, running 9.1 here, I was recently asked if we could add our helpdesk<br>
> number into the search by name directory in Unity ? We do have a box in<br>
> there for helpdesk, but the actual line for our helpdesk extension is tied<br>
> to a call handler for the prompt. Is there any way we can add an entry into<br>
> the unity directory to allow this to be searched for?<br>
><br>
><br>
><br>
> Ben Amick<br>
><br>
> Unified Communications Analyst<br>
><br>
><br>
><br>
> Confidentiality Note: This message is intended for use only by the<br>
> individual or entity to which it is addressed and may contain information<br>
> that is privileged, confidential, and exempt from disclosure under<br>
> applicable law. If the reader of this message is not the intended recipient<br>
> or the employee or agent responsible for delivering the message to the<br>
> intended recipient, you are hereby notified that any dissemination,<br>
> distribution or copying of this communication is strictly prohibited. If<br>
> you have received this communication in error, please contact the sender<br>
> immediately and destroy the material in its entirety, whether electronic or<br>
> hard copy. Thank you<br>
><br>
<br>
<br>
<br>
-- <br>
Copyright 2017 Derek Andrew (excluding quotations)<br>
<br>
+1 306 966 4808<br>
Communication and Network Services<br>
Information and Communications Technology<br>
Infrastructure Services<br>
<br>
*University of Saskatchewan*Peterson 120; 54 Innovation Boulevard<br>
Saskatoon,Saskatchewan,Canada. S7N 2V3<br>
Timezone GMT-6<br>
<br>
Typed but not read.<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20171003/fe1ea574/attachment-0001.html">https://puck.nether.net/pipermail/cisco-voip/attachments/20171003/fe1ea574/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 9<br>
Date: Tue, 3 Oct 2017 15:52:58 +0000<br>
From: Matthew Huff <mhuff@ox.com><br>
To: cisco-voip voyp list <cisco-voip@puck.nether.net><br>
Subject: [cisco-voip] Skipping * on inbound external calls to Unity<br>
Message-ID: <9be90a1b6fde4cd8ad0f1c19c073b18f@ox.com><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
If we have an externally available number to access Unity voicemail, is there anyway of changing it so that it doesn't prompt asking for phone number to dial? You can hit * to enter your extension and passcode, but only if you remember to hit *.<br>
<br>
<br>
<br>
----<br>
Matthew Huff | 1 Manhattanville Rd <br>
Director of Operations | Purchase, NY 10577<br>
OTA Management LLC | Phone: 914-460-4039<br>
aim: matthewbhuff | Fax: 914-694-5669<br>
<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Subject: Digest Footer<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
------------------------------<br>
<br>
End of cisco-voip Digest, Vol 168, Issue 3<br>
******************************************<br>
</div>
</span></font></div>
</div>
</body>
</html>