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<p class="MsoNormal">Hi Claiton,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">MediaSense comes with default pruning settings that deletes older recordings based on age or available disk space. Are your settings set to 30 days? If so, those recordings have been deleted. Cisco doesn’t have any way to recover deleted
recordings.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:1.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666">Chris Ward</span></b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666">ENGINEER.TECHNICAL MARKETING<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666"><a href="mailto:chrward@cisco.com"><span style="color:#666666;text-decoration:none">chrward@cisco.com</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666">Tel:
<b>+1 408 894 3751</b><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666">Cisco Systems, Inc.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666">500 Beaver Brook Road<br>
BOXBOROUGH<br>
01719<br>
United States<br>
cisco.com<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#009900"><img border="0" width="18" height="19" style="width:.1875in;height:.2013in" id="Picture_x0020_3" src="cid:image002.gif@01D3517B.99F73A60" alt="http://www.cisco.com/assets/swa/img/thinkbeforeyouprint.gif">Think
before you print.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#999999">This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is
strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#999999">Please
<a href="http://www.cisco.com/web/about/doing_business/legal/cri/index.html" title="Legal Information">
<span style="color:#0E58A0">click here</span></a> for Company Registration Information.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Claiton Campos<br>
<b>Sent:</b> Friday, October 27, 2017 1:52 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Cisco MediaSense get old recording calls<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello everyone,<o:p></o:p></p>
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<p class="MsoNormal">I have a call recording environment being performed by MediaSense, but I can not<o:p></o:p></p>
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<p class="MsoNormal">search for calls that have been recorded for more than 30 days. All calls are recorded in<o:p></o:p></p>
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<p class="MsoNormal">local disk of MediaSense. Does anyone know how to rescue these files?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Best Regards,<o:p></o:p></p>
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