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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you explain the setup a bit further?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Is the Voice Gateway connecting to a service provider? SIP /ISDN?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Are you expecting calls to come in from the service provider, match a 10 digit number and go to the FAX dial-peer? (ie not going to CUCM at all?)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Are you using T.38/ G711?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">TCP / UDP? (Is the FAX expecting TCP which I think is the default dial-peer configuration).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you share the debug ccsip messages?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Dana<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Hamu Ebiso<br>
<b>Sent:</b> Thursday, 2 November 2017 6:04 AM<br>
<b>To:</b> Sreekanth <sknth.n@gmail.com><br>
<b>Cc:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Need help with SIP FAX Configuration.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-size:12.0pt;color:black">I did setup Ricoh SIP-FAX as a Third-Party SIP Device per instruction but not registering to CUCM.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Thanks<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">hamu<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Sreekanth <<a href="mailto:sknth.n@gmail.com">sknth.n@gmail.com</a>><br>
<b>Sent:</b> Wednesday, November 1, 2017 8:08 AM<br>
<b>To:</b> Hamu Ebiso<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] Need help with SIP FAX Configuration.</span><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black">Where is the gateway sending the INVITE? Is that going to the service provider or CUCM?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Here's a discussion on support forums regarding Ricoh SIP fax device.<br>
<a href="https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086">https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086</a>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;mso-line-height-alt:15.75pt"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#007239"><a href="https://supportforums.cisco.com/t5/ip-telephony/cucm-7-1-help-configuring-ricoh-ip-fax/td-p/1582086" target="_blank"><span style="text-decoration:none">CUCM
7.1 - Help Configuring Ricoh IP Fa... - Cisco Support ...</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;line-height:10.5pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">supportforums.cisco.com<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Greetings! I have a number of Ricoh Multifunction Printers that support H.323/SIP IP-Fax capabilities. I would like
to be able to use them with my CUCM 7.1 and 2821 ...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">As long as it sends a re-invite for voice call -> fax escalation, and responds to invites for fax escalation, the calls will work fine.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">On 1 November 2017 at 17:51, Hamu Ebiso <<a href="mailto:hebiso2010@hotmail.com" target="_blank">hebiso2010@hotmail.com</a>> wrote:<o:p></o:p></span></p>
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<p><span style="font-size:12.0pt;color:black">I did turn on debug and made inbound call and see that gateway is sending 3 invite but not getting any response. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">The other question is, has anyone configured any SIP FAX as 3rd party sip device in CUCM? Is that even capable.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">thanks<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Hamu <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Sreekanth <<a href="mailto:sknth.n@gmail.com" target="_blank">sknth.n@gmail.com</a>><br>
<b>Sent:</b> Wednesday, November 1, 2017 3:01 AM<br>
<b>To:</b> Hamu Ebiso<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] Need help with SIP FAX Configuration.</span><span style="font-size:12.0pt;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Check if the call is being answered first. The first step of a fax call is the voice call getting established, and then getting escalated to a fax call.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">So usual troubleshooting for a voice call to see why the call is not answered.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The next step is to check what protocol of fax you are using and check if that is configured correctly end-to-end.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">On 1 November 2017 at 02:11, Hamu Ebiso <<a href="mailto:hebiso2010@hotmail.com" target="_blank">hebiso2010@hotmail.com</a>> wrote:<o:p></o:p></span></p>
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<p><span style="font-size:12.0pt;color:black">Hi Everyone,<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Has any body experiencing configuring RICOH MP C5503 for SIP FAX on Either CUCM as 3th party SIP or on voice gateway?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">11.0 CUCM<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">SIP FAX: RICOH MP C5503 <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Voice router 4431.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">I have configured Route Pattern in CUCM and pointed the router group and then to the voice gateway.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">I configured Dial peer in voice router but when I dial the FAX is not picking up. When I try to dial out, nothing is happening as well.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Dial Peer as shown below:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">dial-peer voice 500 voip<br>
description Ricoh 072<br>
destination-pattern 10 digit #<br>
session protocol sipv2<br>
session target ipv4:x.x.x.x<br>
voice-class codec 1<br>
dtmf-relay rtp-nte<br>
no vad<br>
!<br>
dial-peer voice 501 voip<br>
description Ricoh 073<br>
destination-pattern 10 digit #<br>
session protocol sipv2<br>
session target ipv4:x.x.x.x<br>
voice-class codec 1<br>
dtmf-relay rtp-nte<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I'm just wondering if I'm missing any configuration.<o:p></o:p></span></p>
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<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">if you can point to the any document that I can follow to make sure everything is setup correctly, that would be appreciated.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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