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<p class="MsoNormal">I have a preexisting installation CUCM 10.5.2 that I am troubleshooting.<br>
<o:p></o:p></p>
<p class="MsoNormal">Jabber for Windows clients ask for Webex credentials for login, although the jabber-config.xml file exists and is configured to exclude Webex services.<o:p></o:p></p>
<p class="MsoNormal">I have checked every possibility and can´t see what I´m missing here.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The jabber-config contents are this:<o:p></o:p></p>
<p class="MsoNormal"><br>
<?xml version="1.0" encoding="utf-8"?><br>
<config version="1.0"><br>
<Policies><br>
<ServiceDiscoveryExcludedServices>WEBEX</ServiceDiscoveryExcludedServices><br>
</Policies><br>
<Directory> <br>
<DirectoryServerType>UDS</DirectoryServerType><br>
</Directory><br>
</config><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I have tried Jabber clients 11.6.4 and 11.8.2<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The file is loaded to both TFTP serves in the cluster<o:p></o:p></p>
<p class="MsoNormal">It´s accessible via URL<o:p></o:p></p>
<p class="MsoNormal">The name is lowercase and the format is UTF-8<o:p></o:p></p>
<p class="MsoNormal">I restarted the TFTP servers when needed<o:p></o:p></p>
<p class="MsoNormal">The Cisco Support Field in the CSF device is empty.<o:p></o:p></p>
<p class="MsoNormal">In the Jabber Client I used the Diagnostics Tool (CTRL-SHIFT-D) and checked that all setings are ok.<br>
I reset the client, cleared all the files under %APPDATA%\Local\Cisco\ and %APPDATA%\Roaming\Cisco and restarted the client.<o:p></o:p></p>
<p class="MsoNormal">The Jabber Client can log on, if done manually, specifiing the "Callmanager 9 "mode and the server name/IP. If I switch to Automatic, it asks for Webex credentials (My customer has a couple of Webex accounts, but not enough for all the
enterprise, hence he wants avoid Webex).<o:p></o:p></p>
<p class="MsoNormal">I checked the jabber.log, but I didn't get any clues.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Is there anything I am missing from the process?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">P.S I also posted this question here: <a href="https://supportforums.cisco.com/t5/jabber-clients/jabber-config-xml-not-being-downloaded-or-being-ignored/m-p/3209901#M20756">
https://supportforums.cisco.com/t5/jabber-clients/jabber-config-xml-not-being-downloaded-or-being-ignored/m-p/3209901#M20756</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><br>
<br>
Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Ariel.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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Roza<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">Support Engineer / Southern Cone
</span></b><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#3F4243;mso-fareast-language:ES-AR"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">t: +54 11 5282-0458<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">c: +54 9 11 5017-4417<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">Av. Belgrano 955 – Piso 20 – C</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">ABA
– Argentina – C1092AAJ<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ES-AR"><a href="http://www.la.logicalis.com/"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#E41E26">www.la.logicalis.com</span></a></span><span lang="EN-US" style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#E41E26;mso-fareast-language:ES-AR"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#E41E26;mso-fareast-language:ES-AR">_________________________________________________<br>
</span></b><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">Business
</span></b><b><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4243;mso-fareast-language:ES-AR">and technology working as one</span></b><b><span lang="EN-GB" style="font-size:9.0pt;color:#3F4243;mso-fareast-language:ES-AR"> </span></b><b><span lang="EN-GB" style="font-size:9.0pt;color:#3F4243;mso-fareast-language:ES-AR"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:ES-AR"><img border="0" width="166" height="40" id="Imagen_x0020_1" src="cid:image003.png@01D354AF.D6B1C1A0" alt="cid:image006.png@01D298D0.103CDF50"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:ES-AR"><o:p> </o:p></span></p>
<p class="MsoNormal"><!--[if gte vml 1]><v:shape id="Imagen_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" style='position:absolute;margin-left:-7.5pt;margin-top:-156.75pt;width:57pt;height:21.25pt;z-index:251660288;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:margin'>
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</v:shape><![endif]--><![if !vml]><img width="76" height="28" src="cid:image005.jpg@01D354AF.D6B1C1A0" align="left" v:shapes="Imagen_x0020_1"><![endif]><a href="http://twitter.com/LogicalisLatam"><span style="font-size:8.0pt;color:blue;mso-fareast-language:ES-AR;text-decoration:none"><img border="0" width="23" height="24" id="Imagen_x0020_3" src="cid:image006.png@01D354AF.D6B1C1A0" alt="Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: tw"></span></a><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:ES-AR"> </span><a href="http://es-es.facebook.com/pages/Logicalis-Latam/234648439078"><span style="font-size:8.0pt;color:blue;mso-fareast-language:ES-AR;text-decoration:none"><img border="0" width="23" height="24" id="Imagen_x0020_4" src="cid:image007.png@01D354AF.D6B1C1A0" alt="Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: fb"></span></a><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:ES-AR"> </span><a href="http://www.youtube.com/logicalislatam"><span style="font-size:8.0pt;color:blue;mso-fareast-language:ES-AR;text-decoration:none"><img border="0" width="23" height="24" id="Imagen_x0020_5" src="cid:image008.png@01D354AF.D6B1C1A0" alt="Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: Descripción: yt"></span></a><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:ES-AR"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:ES-AR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#A6A6A6;mso-fareast-language:ES-AR">Logicalis Argentina S.A. solo puede ser obligado por sus representantes legales conforme los límites establecidos en el acto constitutivo
y la legislación en vigor. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#A6A6A6;mso-fareast-language:ES-AR">El contenido del presente correo electrónico e inclusive sus anexos contienen información confidencial.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#A6A6A6;mso-fareast-language:ES-AR">El mismo no puede ser divulgado y/o utilizado por cualquiera otro distinto al destinatario, ni puede ser copiado de cualquier forma.</span><span style="color:#1F497D;mso-fareast-language:ES-AR"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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