<div dir="ltr">Change music on hold to a file that plays ringback.</div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Nov 29, 2017 at 1:54 PM, ccie collan <span dir="ltr"><<a href="mailto:cciecollab2017@gmail.com" target="_blank">cciecollab2017@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Hello , <br><br></div>when all of the agents are busy on the calls, when calls come into UCCX customers here music on hold , can you please advise how i can rings before the call enters the hold cycle ?<br><br></div><div>Thank you .<br></div></div>
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