<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p style="margin-top:0;margin-bottom:0">For the past week and a bit I have noticed a decline in UC (Call Manager) response time when editing/adding a device. The message 'loading' stays on for 5 to 10 seconds or even longer. Page refresh is also really
slow. In looking at RTMT the CPU/Memory/disk space are all around 50% or less with no apparent spikes. Any suggestions on where this lag could be?</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">On another but may be related , a couple of our agents (but not all) both have had their phones restart while in use, and today both had their agent go into Reserved state for a couple of minutes before finally connecting
and allowing them service. Again any suggestions on where one would look would be appreciated.</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">UC 11.5 SU3</p>
<p style="margin-top:0;margin-bottom:0">UCCX 11.5</p>
<p style="margin-top:0;margin-bottom:0">IMP 11.5 SU3</p>
<p style="margin-top:0;margin-bottom:0">O365</p>
<p style="margin-top:0;margin-bottom:0">Unity Connection 11.5<br>
</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0">Terry<br>
</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
</div>
</body>
</html>