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<p style="margin-top:0;margin-bottom:0">Thank you again Ryan. I think I found the issue. One of the tests showed a problem with AXL services. Restarted Tomcat and we appear to be much better.</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Terry Oakley<br>
<b>Sent:</b> Thursday, December 14, 2017 5:29:31 PM<br>
<b>To:</b> Ryan Huff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UC server performance and UCCX agent in reserve</font>
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<p style="margin-top:0; margin-bottom:0">Thanks Ryan.. .I will have a look tonight..
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<p style="margin-top:0; margin-bottom:0">PS i don't know how you find all the time to respond to all of us but I am very thankful that you do. <span>😊</span><br>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Ryan Huff <ryanhuff@outlook.com><br>
<b>Sent:</b> Thursday, December 14, 2017 5:26:53 PM<br>
<b>To:</b> Terry Oakley<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UC server performance and UCCX agent in reserve</font>
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<div dir="auto">Just based on that description alone, I’d say it might be possible you have some LAN congestion?
<div>Everything you’re talking about here is riding http/https.</div>
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<div>- Any recent QoS policy changes?</div>
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<div>- Is other non-UC web traffic slower than normal from those PCs?</div>
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<div>- Run <i>utils diagnose test</i> on the CLI of each server and see if you find any goodies ...</div>
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<div>-Ryan</div>
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On Dec 14, 2017, at 7:18 PM, Terry Oakley <<a href="mailto:Terry.Oakley@rdc.ab.ca">Terry.Oakley@rdc.ab.ca</a>> wrote:<br>
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<p style="margin-top:0; margin-bottom:0">For the past week and a bit I have noticed a decline in UC (Call Manager) response time when editing/adding a device. The message 'loading' stays on for 5 to 10 seconds or even longer. Page refresh is also really
slow. In looking at RTMT the CPU/Memory/disk space are all around 50% or less with no apparent spikes. Any suggestions on where this lag could be?</p>
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<p style="margin-top:0; margin-bottom:0">On another but may be related , a couple of our agents (but not all) both have had their phones restart while in use, and today both had their agent go into Reserved state for a couple of minutes before finally connecting
and allowing them service. Again any suggestions on where one would look would be appreciated.</p>
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<p style="margin-top:0; margin-bottom:0">UC 11.5 SU3</p>
<p style="margin-top:0; margin-bottom:0">UCCX 11.5</p>
<p style="margin-top:0; margin-bottom:0">IMP 11.5 SU3</p>
<p style="margin-top:0; margin-bottom:0">O365</p>
<p style="margin-top:0; margin-bottom:0">Unity Connection 11.5<br>
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<p style="margin-top:0; margin-bottom:0">Terry<br>
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