<div dir="ltr">Found this bug/feature enhancement. I'll be opening a case and associating it to the feature request.<div><br></div><div><a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg62384">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg62384</a><br></div><div><br></div><div><div class="gmail-bugTitle" style="width:auto;font-size:18px;color:rgb(68,68,68);font-family:Arial,Helvetica,sans-serif">Phone text illegible on different backgrounds.</div><div class="gmail-bugId" style="width:auto;font-size:18px;padding-top:7px;color:rgb(173,173,173);font-family:Arial,Helvetica,sans-serif">CSCvg62384</div><div class="gmail-sectionHeader gmail-bugDescription" style="border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:rgb(204,204,204);padding-bottom:5px;padding-top:23px;color:rgb(68,68,68);font-family:Arial,Helvetica,sans-serif;font-size:12px"><div id="gmail-descriptionArrowImage" title="Expand collapse description" class="gmail-downArrowImage" tabindex="21" style="background-image:url(https://bst.cloudapps.cisco.com/bugsearch/resources-2.0.8;jsessionid=F72D40D88B6D3D0517D0EDC3F20DE00B/images/arrowSprite.png);background-color:transparent;height:16px;width:16px;float:left;background-position:-7px -1px"></div><div class="gmail-title" style="font-size:14px;font-weight:bold"><a name="description" style="color:rgb(68,68,68);outline:none;line-height:1.3333em;background-position:0px 0px">Description</a></div></div><div class="gmail-bugDescriptionContent" style="margin-top:20px;clear:both;color:rgb(68,68,68);font-family:Arial,Helvetica,sans-serif;font-size:12px"><div style="display:table"><div class="gmail-releaseNoteText" style="display:table-cell;vertical-align:top;width:760px;white-space:pre-wrap">Changing font colors or toggle font boxes for DNs would allow users to personalize the phone aloowing them to mix between backgrounds and font colurs.<br><br><span style="font-weight:700">Symptom:</span><br>On 88xx phones with 12.0.1.SR1, the white DN box was removed to allow the background to be visible.<br>Now, with some background images, the DN numbers illegible because the colors are similar.<br><br><span style="font-weight:700">Conditions:</span><br>88xx phones on version 12.0.1.SR1<br><br><span style="font-weight:700">Workaround:</span><br>Change the background image to one that allows the DNs to be distinguished.<br><br><span style="font-weight:700">Further Problem Description:</span><br>Enhancement request to allow more personalized changes on the phones. <br>Option 1:<br>The color should be selectable in the settings menu<br>Font Color:<br>Auto- Default<br>Black<br>White<br>Other?<br>This would allow Users to select any of the existing or custom Images on the phone.<br><br>Option 2:<br>Toggle Font Boxes<br>Make this a selectable option in the phone<br><br>Option 3:<br>The Font has opposing color outline<br>White Font has black outline<br>Black font has White Outline</div></div></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Dec 15, 2017 at 10:38 AM, Haas, Neal <span dir="ltr"><<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><a name="m_7247084605646426155__MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We are creating lighter backgrounds to resolve the not active line color. Also I just noticed no Text on the top of the screen!<u></u><u></u></span></a></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thank You,<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Neal Haas<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">NSE, Communications<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Please report Troubles to the Help Desk. <a href="tel:(559)%20600-5900" value="+15596005900" target="_blank">559-600-5900</a><u></u><u></u></span></i></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Telephone <a href="tel:(559)%20600-5890" value="+15596005890" target="_blank">(559) 600-5890</a><u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></span></p>
<span></span>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Bill Talley [mailto:<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, December 14, 2017 7:51 AM</span></p><div><div class="h5"><br>
<b>To:</b> JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>><br>
<b>Cc:</b> Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>>; NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text color<u></u><u></u></div></div><p></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Thanks for your feedback Jason. I'll try a more solid background and will report back to the group with results.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Thu, Dec 14, 2017 at 9:47 AM, JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Yes, dark wallpapers bring out plain white text for us. It’s been like this since upgrading off of
I think FW11.5x or whatever version created an entire white block for each label which pretty much killed the wallpapers. We are using wallpaper that is mostly solid but a watermark of the company logo does appear under the text and it looks fine. None of
our wallpapers use gradients though. Maybe that’s the issue, it having a problem interpreting and deciding what color text to use? This is on 8851 and 8865.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Jason</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Bill Talley [mailto:<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, December 14, 2017 10:22 AM</span><u></u><u></u></p>
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<div>
<p class="MsoNormal"><br>
<b>To:</b> JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>><br>
<b>Cc:</b> Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>>; NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>>;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text color<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">So your dark backgrounds on 12.0.1SR1 have white text? Are they solid backgrounds or gradients? We had white text over the same background on firmware 11.7.1.17 but after upgrading
to 12.0.1SR1 the text changed to gray. Downgrading to 11.7.1.17 reverted text to white. Using solely 8845s and CCM 11.5.1.SU3 on our end.<u></u><u></u></p>
<div id="m_7247084605646426155m_-6208938124147310611AppleMailSignature">
<p class="MsoNormal">Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Dec 14, 2017, at 9:06 AM, JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>> wrote:<u></u><u></u></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Not sure, I saw your picture and I have not had that issue anywhere on the 12x train. We have light
and dark wallpapers. The Text for Speed Dials/Features changes automatically between Black and White color text depending on the wallpaper chosen so the text always clear and visible. I do recall an issue with text being seen back in 11.5 or 11.7 somewhere.
I’ve been through a lot of ES releases prior to 12 so hard to remember. </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Jason</span><u></u><u></u></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Bill Talley [<a href="mailto:btalley@gmail.com" target="_blank">mailto:btalley@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, December 14, 2017 9:07 AM<br>
<b>To:</b> JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>><br>
<b>Cc:</b> Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>>; NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>>;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text color</span><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Issue with display text still exists on SR1. That’s what we were using.<u></u><u></u></p>
<div id="m_7247084605646426155m_-6208938124147310611AppleMailSignature">
<p class="MsoNormal">Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Dec 14, 2017, at 7:24 AM, JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a><wbr>> wrote:<u></u><u></u></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I recommend loading the latest available firmware for the 8800 phones. Right now 12-0-1SR1-1 is available.
In some cases I have had to request the latest ES form TAC. The 11.7x firmware has been some of the buggiest phone firmware I have seen for Cisco phones in the last 15 years. 12x seems to be much better than 11.7 but I am still getting issues with phones freezing
up occasionally and other weird problems. Waiting to see if 12-0-1SR1-1 finally completely resolves those problems.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Jason</span><u></u><u></u></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@<wbr>puck.nether.net</a>]
<b>On Behalf Of </b>Haas, Neal<br>
<b>Sent:</b> Thursday, December 14, 2017 2:01 AM<br>
<b>To:</b> Bill Talley <<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>>; NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text color</span><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div id="m_7247084605646426155m_-6208938124147310611divtagdefaultwrapper">
<p><span style="font-family:"Calibri",sans-serif;color:black">Thats exactly what I am seeing. When you change the background to a lighter coloring, you can read everything. I will need to put my glasses on to see if it is blurry......</span><u></u><u></u></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Fine quality control again by Cisco. I have already started the complaint train with TAC, tomorrow I will start with the account rep.</span><u></u><u></u></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Neal </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Bill
Talley <<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>><br>
<b>Sent:</b> Wednesday, December 13, 2017 9:58:01 PM<br>
<b>To:</b> NateCCIE<br>
<b>Cc:</b> Haas, Neal; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text color</span>
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt">The firmware didn’t adjust the text color in our case... I blurred out some characters before posting. He barely visible characters say”DID - 316” as well
as “Brian” next to the speed dial button.</span><u></u><u></u></p>
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<p class="MsoNormal"><image001.png><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt"><br>
<br>
Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.<br>
<br>
> On Dec 13, 2017, at 11:17 PM, NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>> wrote:<br>
> <br>
> The firmware has a feature to detect if the background is dark or light, and then adjust the labels as needed. But it has to be really dark to be dark. For the majority of picture.
<br>
> <br>
> Sent from my iPhone<br>
> <br>
>> On Dec 13, 2017, at 7:50 PM, Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>> wrote:<br>
>> <br>
>> I wanted to push the new 12.0(1) firmware to our 8851/8861 phones. I did a test and you cannot even see the line text on dark backgrounds, which is 90% of the images . Anyone know how to fix line text color? The only image that really works is the one that
looks like someone socked the phone.<br>
>> <br>
>> Neal<br>
>> <br>
>> <winmail.dat><br>
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