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Have a look at this field notice: <a href="https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63772.html">https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63772.html</a><br>
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<div id="AppleMailSignature">Sent from my iPhone</div>
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On Feb 11, 2018, at 1:07 PM, Vinnie Dao <<a href="mailto:vinnie@tdnetwork.com">vinnie@tdnetwork.com</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">HI Anthony,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Appreciated your reply,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">The link you sent requires login,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">I am not sure what version on them, since they are stand by units for a while, from the last time they were working at one point. I tried to reset, 1234567890*#
but still the same issue.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Anthony Holloway [<a href="mailto:avholloway+cisco-voip@gmail.com">mailto:avholloway+cisco-voip@gmail.com</a>]
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<b>Sent:</b> Sunday, February 11, 2018 9:53 AM<br>
<b>To:</b> Vinnie Dao<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost<o:p></o:p></span></p>
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<p class="MsoNormal">Did you already look through the bug search tool?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://bst.cloudapps.cisco.com/bugsearch/search?kw=stuck%20boot&pf=prdNm&pfVal=269065653&sb=anfr">https://bst.cloudapps.cisco.com/bugsearch/search?kw=stuck%20boot&pf=prdNm&pfVal=269065653&sb=anfr</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What version of firmware is it, and what can you do to clear the problem? I.e., Power cycle the phone?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Sun, Feb 11, 2018 at 11:49 AM Vinnie Dao <<a href="mailto:vinnie@tdnetwork.com">vinnie@tdnetwork.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Greeting to all,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Lately, I have some CP-7965 and CP-7975 stuck at speaker button during boot up as red LED and stay there for long time. Has anyone got this issue and know how to fix it?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please advise where to go from here to resolve this issue, and thank you very much for your time.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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