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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>This might be a good time to talk about my favorite way to enable 911.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Set the interdigit timeout to a small value, like 3-5 seconds. Then create a 911 route pattern, and a 911! Pattern, that does not route to 911. If the user dials 911 and stops, the call connects. If they keep dialing which usually what happens on a miss-dial, they get whatever your 911! Pattern is configured to do, usually I like block this pattern.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>-Nate<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>From:</b> Bill Talley <btalley@gmail.com> <br><b>Sent:</b> Wednesday, March 7, 2018 2:22 PM<br><b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br><b>Cc:</b> NateCCIE <nateccie@gmail.com>; Ryan Huff <ryanhuff@outlook.com>; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] e911<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Seems like there's two key aspects we need to be concerned with. 1) As I think Matthew is pointing out, notifications are only required if notifications are a native feature available "without improvement", i.e. add-on components. 2) We now MUST configure direct 911 access without regard to customer complaints or PSAP complaints about accidental 911 calls.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>To answer your question Matthew, I have only ever used CER and Singlewire for notifications, sorry I can't provide more feedback.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Mar 7, 2018 at 3:06 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>As far as I know that feature doesn’t notify anyone internally.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>The part of the law I’m referring to is this:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span style='color:#1F497D'>“A person engaged in the business of installing, managing, or operating multi-line telephone systems shall, in installing, managing, or operating such a system for use in the United States, configure the system to provide a notification to a central location at the facility where the system is installed or to another person or organization regardless of location, if the system is able to be configured to provide the notification without an improvement to the hardware or software of the system.”</span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span style='color:#1F497D'> </span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 7.5pt 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'> <o:p></o:p></span></p></td><td style='padding:7.5pt 0in 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:#F3800B'>Matthew Loraditch<o:p></o:p></span></b></p></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:gray'>Sr. Network Engineer<o:p></o:p></span></b></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>p:</span><span style='color:gray'> <a href="tel:443.541.1518" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>443.541.1518</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>w:</span><span style='color:gray'> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:gray'> | <o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>e:</span><span style='color:gray'> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=bottom style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'><img border=0 width=400 height=68 style='width:4.1666in;height:.7083in' id="_x0000_i1025" src="cid:image001.png@01D3B620.77F5EA10"><o:p></o:p></span></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="_x0000_i1026" src="cid:image002.png@01D3B620.77F5EA10" alt=Facebook></span></a><o:p></o:p></span></p></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://twitter.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="_x0000_i1027" src="cid:image003.png@01D3B620.77F5EA10" alt=Twitter></span></a><o:p></o:p></span></p></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="_x0000_i1028" src="cid:image004.png@01D3B620.77F5EA10" alt=LinkedIn></span></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><p class=MsoNormal><span style='font-family:remialcxesans'> </span><o:p></o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> NateCCIE [mailto:<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>] <br><b>Sent:</b> Wednesday, March 7, 2018 3:58 PM<br><b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>; 'Ryan Huff' <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: [cisco-voip] e911<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Um, I thought it did.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html" target="_blank">https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> <b>On Behalf Of </b>Matthew Loraditch<br><b>Sent:</b> Wednesday, March 7, 2018 1:36 PM<br><b>To:</b> Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] e911<o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>To piggy back on this, while Cisco doesn’t have emergency notifications built in, as the law mentions, and thus they are not required, does anyone know of options beyond Singlewire that they are happy with? The installs would monitor up to 1000 or so handsets but the folks that would be notified would probably be fewer than 50.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 7.5pt 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'> </span><o:p></o:p></p></td><td style='padding:7.5pt 0in 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#F3800B'>Matthew Loraditch</span></b><o:p></o:p></p></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:gray'>Sr. Network Engineer</span></b><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#F3800B'>p:</span><span style='color:gray'> <a href="tel:443.541.1518" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>443.541.1518</span></strong></a></span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#F3800B'>w:</span><span style='color:gray'> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>www.heliontechnologies.com</span></strong></a></span><o:p></o:p></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'> | </span><o:p></o:p></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#F3800B'>e:</span><span style='color:gray'> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>MLoraditch@heliontechnologies.com</span></strong></a></span><o:p></o:p></p></td></tr></table></td></tr><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=bottom style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=400 height=68 style='width:4.1666in;height:.7083in' id="m_-5983697643299142269_x005f_x0000_i1025" src="cid:image001.png@01D3B620.77F5EA10"></span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="m_-5983697643299142269_x005f_x0000_i1026" src="cid:image002.png@01D3B620.77F5EA10" alt=Facebook></span></a></span><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span style='font-size:1.0pt'><a href="https://twitter.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="m_-5983697643299142269_x005f_x0000_i1027" src="cid:image003.png@01D3B620.77F5EA10" alt=Twitter></span></a></span><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span style='font-size:1.0pt'><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1875in;height:.1875in' id="m_-5983697643299142269_x005f_x0000_i1028" src="cid:image004.png@01D3B620.77F5EA10" alt=LinkedIn></span></a></span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:remialcxesans'> </span><o:p></o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ryan Huff<br><b>Sent:</b> Wednesday, March 7, 2018 3:11 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] e911<o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I wonder how cloud-based phone system like Cisco spark will answer this?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><a href="https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar" target="_blank">https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar</a><o:p></o:p></p><div id="m_-5983697643299142269AppleMailSignature"><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Sent from my iPhone<o:p></o:p></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></body></html>