<div dir="ltr"><div>I'd be cautious with this one.<br></div><div><br></div><div>1) You penalize actual emergency calls from connecting as quickly as possible.  Do you really want to be the person responsible for that?</div><div><br></div><div>2) You penalize the entire cluster by changing a global parameter, for the occasional accidental 911 call.</div><div><br></div><div>I think a better solution is to solve the human problem.  Just like we wouldn't tolerate our children playing on land lines or cell phones calling 911 (even my son has done it), we shouldn't tolerate adults doing it either.</div><div><br></div><div>Failing that, switch your PSTN trunk access code to another digit.  8 seems to be a popular second choice.</div><div><br></div><div><div class="gmail_quote"><div dir="ltr">On Wed, Mar 7, 2018 at 3:41 PM NateCCIE <<a href="mailto:nateccie@gmail.com">nateccie@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div class="m_-1683848649578683191WordSection1"><p class="MsoNormal">This might be a good time to talk about my favorite way to enable 911.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Set the interdigit timeout to a small value, like 3-5 seconds.  Then create a 911 route pattern, and a 911! Pattern, that does not route to 911.  If the user dials 911 and stops, the call connects.  If they keep dialing which usually what happens on a miss-dial, they get whatever your 911! Pattern is configured to do, usually I like block this pattern.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">-Nate<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><b>From:</b> Bill Talley <<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>> <br><b>Sent:</b> Wednesday, March 7, 2018 2:22 PM<br><b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br><b>Cc:</b> NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>>; Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] e911<u></u><u></u></p></div></div><div lang="EN-US" link="blue" vlink="purple"><div class="m_-1683848649578683191WordSection1"><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">Seems like there's two key aspects we need to be concerned with.  1) As I think Matthew is pointing out, notifications are only required if notifications are a native feature available "without improvement", i.e. add-on components.  2)  We now MUST configure direct 911 access without regard to customer complaints or PSAP complaints about accidental 911 calls.<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">To answer your question Matthew, I have only ever used CER and Singlewire for notifications, sorry I can't provide more feedback.<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">On Wed, Mar 7, 2018 at 3:06 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<u></u><u></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p class="MsoNormal"><span style="color:#1f497d">As far as I know that feature doesn’t notify anyone internally.</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">The part of the law I’m referring to is this:</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><i><span style="color:#1f497d">“A person engaged in the business of installing, managing, or operating multi-line telephone systems shall, in installing, managing, or operating such a system for use in the United States, configure the system to provide a notification to a central location at the facility where the system is installed or to another person or organization regardless of location, if the system is able to be configured to provide the notification without an improvement to the hardware or software of the system.”</span></i><u></u><u></u></p><p class="MsoNormal"><i><span style="color:#1f497d"> </span></i><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><div><div><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="padding:0in 7.5pt 0in 0in"><p class="MsoNormal"><span style="font-size:1.0pt"> <u></u><u></u></span></p></td><td style="padding:7.5pt 0in 7.5pt 7.5pt"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><b><span style="color:#f3800b">Matthew Loraditch<u></u><u></u></span></b></p></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<u></u><u></u></span></b></p></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:7.5pt 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><u></u><u></u></span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><u></u><u></u></span></p></td><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:gray"> | <u></u><u></u></span></p></td><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><u></u><u></u></span></p></td></tr></tbody></table></td></tr><tr><td style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="bottom" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="font-size:1.0pt"></span></p><img src="cid:162038d13054cff311" alt="image001.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:7.5pt 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d13055b16b22" alt="image002.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://twitter.com/heliontech" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d1305692e333" alt="image003.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d13057745b44" alt="image004.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div><p class="MsoNormal"><span style="font-family:remialcxesans"> </span><u></u><u></u></p><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> NateCCIE [mailto:<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>] <br><b>Sent:</b> Wednesday, March 7, 2018 3:58 PM<br><b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>; 'Ryan Huff' <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: [cisco-voip] e911<u></u><u></u></p></div></div><div><div><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">Um, I thought it did.<u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"><a href="https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html" target="_blank">https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html</a><u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> <b>On Behalf Of </b>Matthew Loraditch<br><b>Sent:</b> Wednesday, March 7, 2018 1:36 PM<br><b>To:</b> Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] e911<u></u><u></u></p></div></div><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">To piggy back on this, while Cisco doesn’t have emergency notifications built in, as the law mentions, and thus they are not required, does anyone know of options beyond Singlewire that they are happy with? The installs would monitor up to 1000 or so handsets but the folks that would be notified would probably be fewer than 50.</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><div><div><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="padding:0in 7.5pt 0in 0in"><p class="MsoNormal"><span style="font-size:1.0pt"> </span><u></u><u></u></p></td><td style="padding:7.5pt 0in 7.5pt 7.5pt"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><b><span style="color:#f3800b">Matthew Loraditch</span></b><u></u><u></u></p></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer</span></b><u></u><u></u></p></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:7.5pt 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a></span><u></u><u></u></p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a></span><u></u><u></u></p></td><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:gray"> | </span><u></u><u></u></p></td><td valign="top" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="color:#f3800b">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a></span><u></u><u></u></p></td></tr></tbody></table></td></tr><tr><td style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="bottom" style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="font-size:1.0pt"></span></p><img src="cid:162038d13054cff311" alt="image001.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td></tr><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:7.5pt 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d13055b16b22" alt="image002.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://twitter.com/heliontech" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d1305692e333" alt="image003.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td><td valign="top" style="padding:0in 0in 0in 0in"><table class="m_-1683848649578683191MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0in 2.25pt 0in 0in"><p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style="text-decoration:none"></span></a></span></p><img src="cid:162038d13057745b44" alt="image004.png" class="" style="max-width: 100%;"><u></u><u></u><p></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div><p class="MsoNormal"><span style="font-family:remialcxesans"> </span><u></u><u></u></p><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ryan Huff<br><b>Sent:</b> Wednesday, March 7, 2018 3:11 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] e911<u></u><u></u></p></div></div><p class="MsoNormal"> <u></u><u></u></p><div><p class="MsoNormal">I wonder how cloud-based phone system like Cisco spark will answer this?<u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div><p class="MsoNormal" style="margin-bottom:12.0pt"><a href="https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar" target="_blank">https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar</a><u></u><u></u></p><div id="m_-1683848649578683191m_-5983697643299142269AppleMailSignature"><p class="MsoNormal">Sent from my iPhone<u></u><u></u></p></div></div></div></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p></blockquote></div><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div></div>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
</blockquote></div></div></div>