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<p>You will get a good understanding of whats happening by running
the command 'file list activelog tomcat/logs/cupadmin/log4j date
detail' and then 'file tail activelog
tomcat/logs/cupadmin/log4j/cupadminXXXXX.log' where
cupadminXXXXX.log is the latest file from the first output. Then
visiting the page where you see Unknown and you should see some
certificate related errors. <br>
</p>
<br>
<div class="moz-cite-prefix">On 9/3/18 9:25 am, Nick via cisco-voip
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAGJstULzcmASq-8B=r4S-16UJEMM1=sFo6cG4cSTZh5ChyJVDQ@mail.gmail.com">
<div dir="ltr">
<span
style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Hi
Anthony, forgot to mention it yes, cup-xmpp was also added at
the same time.</span>
<br>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On 8 March 2018 at 18:48, Anthony
Holloway <span dir="ltr"><<a
href="mailto:avholloway+cisco-voip@gmail.com"
target="_blank" moz-do-not-send="true">avholloway+cisco-voip@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">You didn't mention it, so maybe you forgot to
also do the IM&P cup-xmpp cert in additional to
Tomcat?<br>
<br>
<div class="gmail_quote">
<div>
<div class="h5">
<div dir="ltr">On Thu, Mar 8, 2018 at 12:17 PM Nick
via cisco-voip <<a
href="mailto:cisco-voip@puck.nether.net"
target="_blank" moz-do-not-send="true">cisco-voip@puck.nether.net</a>>
wrote:<br>
</div>
</div>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div class="h5">
<div dir="ltr">Just completed a new build of CUCM
and IM&P to 11.5.1 SU4, I then generated
Multi SAN Tomcat certs and applied these to the
servers which are working fine when I browse to
any of the nodes.
<div><br>
</div>
<div>Since applying the certs the the nodes
under the DefaultSubCluster on the presence
Topology page are showing with red crosses and
the services for each node are showing as
Unknown.</div>
<div><br>
</div>
<div>The Presence Redundancy group in CUCM is
showing as both nodes in normal state and
IM&P is working correctly.</div>
<div><br>
</div>
<div>The system troubleshooter is reporting </div>
<div><br>
</div>
<div>Could not determine the status of the Cisco
IM and Presence Data monitor Service on the
following nodes and XCP Troubleshooter shows</div>
<div><br>
</div>
<div>The Cisco XCP Connection Manager and Cisco
XCP Authentication Service is currently down
but both of the services are started up.</div>
<div><br>
</div>
<div>All is working as expected so is cosmetic
but needs resolving.</div>
<div><br>
</div>
<div>Anyone had similar issues after applying CA
signed certs?</div>
<div><br>
</div>
<div>Regards</div>
<div><br>
</div>
<div>Nick </div>
</div>
</div>
</div>
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</blockquote>
</div>
</div>
</blockquote>
</div>
<br>
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