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<p class="MsoNormal">Calabrio is a reliable solution and I haven’t had any major issues with the implementation in my environment.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#595959">Ben Amick<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#595959">Unified Communications Analyst<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Dan Mason<br>
<b>Sent:</b> Friday, March 9, 2018 12:28 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Call Recording Options<o:p></o:p></p>
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<p class="MsoNormal">Has anyone had any experience with 3<sup>rd</sup> party call recording vendors? Any recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m familiar with CallRec/Zoom. The native call recording solution isn’t 100% reliable so we are looking for other 3<sup>rd</sup> party options.<o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><b><span style="color:#797C87"> Thanks,<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="background:white">Dan<o:p></o:p></p>
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