<div dir="ltr">Thanks guys, that's sorted me out now, ran that command and I could see that the certificate could not be verified so I uploaded the root certs again directly to the IMP tomcat-trust and all is good now. They were previously uploaded via the CUCM.<div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 9 March 2018 at 01:10, Daniel <span dir="ltr"><<a href="mailto:daniel@ohnesorge.me" target="_blank">daniel@ohnesorge.me</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<p>That works great!</p>
<p>So Nick, run the command 'file tail activelog
tomcat/logs/cupadmin/log4j recent' and then visit the Cluster
Topology page.<br>
</p><div><div class="h5">
<br>
<div class="m_1587854324223450771moz-cite-prefix">On 9/3/18 11:40 am, Anthony Holloway
wrote:<br>
</div>
<blockquote type="cite">
<div dir="auto">Actually, just put "recent" at the end of your
tail command. </div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mar 8, 2018 4:35 PM, "Daniel" <<a href="mailto:daniel@ohnesorge.me" target="_blank">daniel@ohnesorge.me</a>>
wrote:<br type="attribution">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<p>You will get a good understanding of whats happening by
running the command 'file list activelog
tomcat/logs/cupadmin/log4j date detail' and then 'file
tail activelog tomcat/logs/cupadmin/log4j/cup<wbr>adminXXXXX.log'
where cupadminXXXXX.log is the latest file from the
first output. Then visiting the page where you see
Unknown and you should see some certificate related
errors. <br>
</p>
<br>
<div class="m_1587854324223450771m_-4286726013591042183moz-cite-prefix">On
9/3/18 9:25 am, Nick via cisco-voip wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr"> <span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Hi
Anthony, forgot to mention it yes, cup-xmpp was also
added at the same time.</span> <br>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On 8 March 2018 at 18:48,
Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.c<wbr>om</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">You didn't mention it, so maybe you
forgot to also do the IM&P cup-xmpp cert in
additional to Tomcat?<br>
<br>
<div class="gmail_quote">
<div>
<div class="m_1587854324223450771m_-4286726013591042183h5">
<div dir="ltr">On Thu, Mar 8, 2018 at
12:17 PM Nick via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>>
wrote:<br>
</div>
</div>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div class="m_1587854324223450771m_-4286726013591042183h5">
<div dir="ltr">Just completed a new
build of CUCM and IM&P to 11.5.1
SU4, I then generated Multi SAN Tomcat
certs and applied these to the servers
which are working fine when I browse
to any of the nodes.
<div><br>
</div>
<div>Since applying the certs the the
nodes under the DefaultSubCluster on
the presence Topology page are
showing with red crosses and the
services for each node are showing
as Unknown.</div>
<div><br>
</div>
<div>The Presence Redundancy group in
CUCM is showing as both nodes in
normal state and IM&P is working
correctly.</div>
<div><br>
</div>
<div>The system troubleshooter is
reporting </div>
<div><br>
</div>
<div>Could not determine the status of
the Cisco IM and Presence Data
monitor Service on the following
nodes and XCP Troubleshooter shows</div>
<div><br>
</div>
<div>The Cisco XCP Connection Manager
and Cisco XCP Authentication Service
is currently down but both of the
services are started up.</div>
<div><br>
</div>
<div>All is working as expected so is
cosmetic but needs resolving.</div>
<div><br>
</div>
<div>Anyone had similar issues after
applying CA signed certs?</div>
<div><br>
</div>
<div>Regards</div>
<div><br>
</div>
<div>Nick </div>
</div>
</div>
</div>
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