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<p class="MsoNormal">It’s a sip phone, it lights on a ring or on a call.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I managed to program the nearly 40 nested ifs (broken up into 3 copies of the script) in about 30 minutes. So I guess I’m done for now in that respect. If I could make it more programmatic I might. I’ve done no API work, so not sure if
that would work or not or be any easier.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td style="padding:0 10px 0 0;"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:14.67px;color:#F3800B;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matthew Loraditch<span style="font-family:remialcxesans;"></span></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Sr. Network Engineer</td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">443.541.1518</strong></a></td></tr></table></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">w:</span> <a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">www.heliontechnologies.com</strong></a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> | </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">MLoraditch@heliontechnologies.com</strong></a></td></tr></table></td></tr><tr><td align="left" style="vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr><td align="left" style="vertical-align:bottom;"><img src="cid:image937678.png@71AF2D24.FFE0460B" 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<p class="MsoNormal"><b>From:</b> Bill Talley <btalley@gmail.com> <br>
<b>Sent:</b> Thursday, March 22, 2018 2:22 PM<br>
<b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Check on calls in queue for a team?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m behind all of the emails but am curious about how the light gets triggered. Is it a SIP device registered to CUCM or how does that work? What version of CCX are you running?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">I’m wondering if you could do a REST call to the CCX database for contacts waiting and parse the XML? Might be easier to capture the data that way?<o:p></o:p></p>
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<p class="MsoNormal">Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Mar 22, 2018, at 11:20 AM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I'm setting up that light system I’ve talked about and the managers wants their lights to come on if any queue assigned to a team has calls waiting. I can't think of any way to do that but iterate through every queue in a very long nested
if of get reporting statistics steps and anytime we add a queue I will have to modify the script...<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">One team has 22 queues assigned…<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If anyone has a better idea, I'd love to hear it!<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-family:remialcxesans;color:#F3800B"></span></b><b><span style="color:#F3800B"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
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