<div dir="ltr">Yes, it's a third party SIP phone and when it's called it lights up. Hence the Place Call step solution in UCCX.<div><br></div><div>Other thread talking about the device.</div><div><a href="https://cisco-voip.markmail.org/thread/56k3exldkrtz5e2r">https://cisco-voip.markmail.org/thread/56k3exldkrtz5e2r</a><br></div></div><br><div class="gmail_quote"><div dir="ltr">On Thu, Mar 22, 2018 at 1:23 PM Bill Talley <<a href="mailto:btalley@gmail.com">btalley@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">I’m behind all of the emails but am curious about how the light gets triggered. Is it a SIP device registered to CUCM or how does that work? What version of CCX are you running?<div><br></div><div>I’m wondering if you could do a REST call to the CCX database for contacts waiting and parse the XML? Might be easier to capture the data that way?<br><br><div id="m_-4517572235065504797AppleMailSignature"><span style="background-color:rgba(255,255,255,0)">Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.</span></div></div></div><div dir="auto"><div><div><br>On Mar 22, 2018, at 11:20 AM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br><br></div></div></div><div dir="auto"><div><blockquote type="cite"><div>
<div class="m_-4517572235065504797WordSection1">
<p class="MsoNormal">I'm setting up that light system I’ve talked about and the managers wants their lights to come on if any queue assigned to a team has calls waiting. I can't think of any way to do that but iterate through every queue in a very long nested
if of get reporting statistics steps and anytime we add a queue I will have to modify the script...<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">One team has 22 queues assigned…<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">If anyone has a better idea, I'd love to hear it!<u></u><u></u></p>
</div>
</div></blockquote></div></div><div dir="auto"><div><blockquote type="cite"><div><div><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0"><tbody><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tbody><tr><td style="padding:0 10px 0 0"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0"><tbody><tr style="font-size:14.67px;color:#f3800b;font-style:normal;font-weight:700;white-space:nowrap"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif">Matthew Loraditch<span style="font-family:remialcxesans"></span></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:700;white-space:nowrap"><tbody><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif">Sr. Network Engineer</td></tr></tbody></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tbody><tr><td align="left" style="padding:10px 0 0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap"><tbody><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">p:</span> <a href="tel:443.541.1518" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">443.541.1518</strong></a></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap"><tbody><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">w:</span> <a href="http://www.heliontechnologies.com/" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">www.heliontechnologies.com</strong></a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"> | </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">MLoraditch@heliontechnologies.com</strong></a></td></tr></tbody></table></td></tr><tr><td align="left" style="vertical-align:middle"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal"><tbody><tr><td align="left" style="vertical-align:bottom"><image905466.png></td></tr><tr><td align="left" style="vertical-align:top"><img src="cid:image505954.png@8A5753E7.E5632AE8" border="0" alt="" style="font-size:0"></td></tr></tbody></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tbody><tr><td align="left" style="padding:10px 0 0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tbody><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tbody><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://facebook.com/heliontech" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none" target="_blank"><img src="cid:image876780.png@FEDA1A02.9100B527" width="18" height="18" border="0" title="Facebook" alt="Facebook" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px"></a></td></tr></tbody></table></td><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tbody><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://twitter.com/heliontech" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none" target="_blank"><image374618.png></a></td></tr></tbody></table></td><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tbody><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://www.linkedin.com/company/helion-technologies" id="m_-4517572235065504797LPlnk689713" style="text-decoration:none" target="_blank"><img src="cid:image412570.png@1D24DEA9.4D29E10B" width="18" height="18" border="0" title="LinkedIn" alt="LinkedIn" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px"></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div>
</div></blockquote></div></div><div dir="auto"><div><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></div></div>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
</blockquote></div>